DSL modem and fax software that came with XP

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Guest

Recently got a DSL modem and connected it to the computer with ethernet cable. Now I am unable to receive faxes. I have tried to configure but the computer does not recognize the cable and/or the modem. Any suggestions
 
Please read some of the other postings before you ask your question. This
is asked and answered on a daily (if not hourly) basis.

You CANNOT fax through a DSL modem. It is NOT a modem. You can fax through
an analog modem connected to a plain old telephone line.

Cari
www.coribright.com
 
Sorry!

OK, the modem that came with my computer, am I able to use it in order to receive faxes although the telephone line is connected to the DSL modem?

----- Cari (MS-MVP) wrote: -----

Please read some of the other postings before you ask your question. This
is asked and answered on a daily (if not hourly) basis.

You CANNOT fax through a DSL modem. It is NOT a modem. You can fax through
an analog modem connected to a plain old telephone line.

Cari
www.coribright.com
 
Many users don't realize that faxing is a function that can only use analog
phone lines and analog fax modems. Accordingly, no fax software will
function with cable modems or DSL lines. With some DSL connections you can
obtain a DSL line filter suitable for connecting a standard analog voice
line to the DSL line and can then connect an analog fax modem to that line.
--
Russ Valentine
[MVP-Outlook]

Shawn said:
Sorry!

OK, the modem that came with my computer, am I able to use it in order to
Click to expand...
receive faxes although the telephone line is connected to the DSL modem?
 
If the DSL modem has a connector to which a phone line can be connected and
if you have one phone line, you probably have at least two choices:

1) Get an adapter, a two way splitter whose male side plugs into the female
jack on the modem and which has two female plugs. Make sure it is not a
split-out type. {That type is designed to plug into a two line female jack
and provide two entirely separate phone lines each connected to one of the
female plugs in the adapter.} Plug the phone into one and the line to the
analogue modem in the computer to the other.

OR

2) Check the mounting bracket on the analogue modem in your computer. Some
have two female plugs. One is for Telco line in. The other for Telco line
out. If this describes yours, connect the line in to your DSL modem using a
suitable cord with male plugs on each end. Plug the other end into the line
in plug on the modem. Connect the phone's plug into the line out plug.

Check the phone for noisiness. Check the DSL service, telephone and analogue
modem for proper operation.

Note: if the phone company or other DSL service provider set up the service
on your premises, you probably will not need line filters. If it was a "do
it yourself" kit install, you might have to get DSL filters from the DSL
supplier or electronics supplier and plug one between the DSL connecter and
male plug of the adapter in 1 or between the DSL model plug and the line in
2. A noisy phone probably indicated the need for the filters.

If you have an analogue phone line in addition to the line providing DSL
service, setup is more obvious.



Let us know.
--


Tom
MSMVP PS-D



Shawn said:
Sorry!

OK, the modem that came with my computer, am I able to use it in order to
Click to expand...
receive faxes although the telephone line is connected to the DSL modem?
 
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