Drop down menu selections cause application crashes..the cure?

[Guest]

Odd recent behavior of my wacky PC:
1> In Paint Shop Pro 6.02 hitting File, then Open causes the program to
close returning me to the desktop. I've tried uninstalling, then reinstalling
the program without improvement.

2>Similarly, in Quickpayroll, hitting File, then Backup closes the
program, returning me to the desktop.

What have I tried thus far? Registry repair with Registry Mechanic, virus
and spyware scans.

Any thoughts?

 

[Malke]

Odd recent behavior of my wacky PC:
1> In Paint Shop Pro 6.02 hitting File, then Open causes the program
to
close returning me to the desktop. I've tried uninstalling, then
reinstalling the program without improvement.

2>Similarly, in Quickpayroll, hitting File, then Backup closes the
program, returning me to the desktop.

What have I tried thus far? Registry repair with Registry Mechanic,
virus and spyware scans.

Any thoughts?

I wouldn't mess about with a registry cleaner for one thing. Look in
Event Viewer for any clues about what is failing.

Start>Run>eventvwr.msc [enter]

Make sure you've done the normal maintenance, deleting temporary and
temporary Internet files. Make sure you have enough room on your hard
drive. Do the normal physical cleanup, too - make sure the computer
isn't overheating and all fans are running. It couldn't hurt to test
the RAM either.

http://www.elephantboycomputers.com/page2.html#Maintenance
http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

If you find anything useful in Event Viewer, post back with the error.
It would be good if you would also include some information about your
computer - age, specs, if these programs ever worked (and if yes, what
has changed between the time they worked and the time they didn't).

Malke