Drivers shouldn't be this hard to install

  • Thread starter Thread starter Dana Wellen
  • Start date Start date
D

Dana Wellen

I have been trying to install the new Cat drivers since they were released
a few days ago. The 4.2 drivers install without any problems. I have
tried all of the install instructions from Rage3D and Driver Heaven including
using the Drive cleaner, Cab cleaner, The problem is that the install works
without a problem and everything looks like it has installed normally but
when the system reboots I get a error that there aren't any ATI drivers
installed or they are installed incorrectly.

I have run out of ideas, the ironic part of this is the new Linux drivers
took about 5 mins to install without a hitch.

The system:
Windows XP pro SP1
AIW 9800 Pro
Soyo KT333 AMD XP 2400+
512 Meg ram
Belkin G wireless card

Thanks in advance
Dana Wellen
 
Dana Wellen said:
I have been trying to install the new Cat drivers since they were released
a few days ago. The 4.2 drivers install without any problems. I have
tried all of the install instructions from Rage3D and Driver Heaven including
using the Drive cleaner, Cab cleaner, The problem is that the install works
without a problem and everything looks like it has installed normally but
when the system reboots I get a error that there aren't any ATI drivers
installed or they are installed incorrectly.

I have run out of ideas, the ironic part of this is the new Linux drivers
took about 5 mins to install without a hitch.

The system:
Windows XP pro SP1
AIW 9800 Pro
Soyo KT333 AMD XP 2400+
512 Meg ram
Belkin G wireless card

Thanks in advance
Dana Wellen
Click to expand...

Try installing them manually, Dana. If you've run the installation but it's
failed, you should have an ATI folder on your C: drive that the drivers were
unpacked to. Start the Update Device Driver wizard, either from Update
Driver on the Driver tab for your Display Adapter in Device Manager, or from
the Change button in the Adapter Tab in Advanced in Settings in Display
Properties. I prefer the latter, but it doesn't matter.

Go through the wizard, selecting Display a list... rather than Search for a
better driver... and click Have Disk when you get to the list. Now click
Browse, navigate to that ATI folder and open the SUPPORT folder inside. You
should see a folder with a name that refers to the display driver you were
trying to install. Open this and you should see subfolder(s) with name(s)
that refer to OS(s). Open the one that refers to your OS, and the driver
should find an .inf file. Now follow the prompts in the wizard until you
reboot, and your driver should be installed. If your card is a dual monitor
card, you may have to repeat this for the secondary adapter.

HTH patrickp
 
Dana Wellen said:
I have been trying to install the new Cat drivers since they were released
a few days ago. The 4.2 drivers install without any problems. I have
tried all of the install instructions from Rage3D and Driver Heaven including
using the Drive cleaner, Cab cleaner, The problem is that the install works
without a problem and everything looks like it has installed normally but
when the system reboots I get a error that there aren't any ATI drivers
installed or they are installed incorrectly.

I have run out of ideas, the ironic part of this is the new Linux drivers
took about 5 mins to install without a hitch.

The system:
Windows XP pro SP1
AIW 9800 Pro
Soyo KT333 AMD XP 2400+
512 Meg ram
Belkin G wireless card

Thanks in advance
Dana Wellen
Click to expand...

When I installed the 4.2's on Win 98se a similar thing happened.

If I remember correctly after the install & reboot you get this message and
display properties opens.
I made a small change to the screen resolution and was then prompted to
reboot again.

After that reboot I think the cycle repeated itself again - another reboot
and it came back having applied the res change.
After that it was OK.
Hang in there.

Steve.
 
patrickp said:
Try installing them manually, Dana. If you've run the installation but it's
failed, you should have an ATI folder on your C: drive that the drivers were
unpacked to. Start the Update Device Driver wizard, either from Update
Driver on the Driver tab for your Display Adapter in Device Manager, or from
the Change button in the Adapter Tab in Advanced in Settings in Display
Properties. I prefer the latter, but it doesn't matter.

Go through the wizard, selecting Display a list... rather than Search for a
better driver... and click Have Disk when you get to the list. Now click
Browse, navigate to that ATI folder and open the SUPPORT folder inside. You
should see a folder with a name that refers to the display driver you were
trying to install. Open this and you should see subfolder(s) with name(s)
that refer to OS(s). Open the one that refers to your OS, and the driver
should find an .inf file. Now follow the prompts in the wizard until you
reboot, and your driver should be installed. If your card is a dual monitor
card, you may have to repeat this for the secondary adapter.

HTH patrickp
Click to expand...


This worked and I am able to get the new drivers loaded. Thanks for
all the help. I did have to install the driver for both the primary
and secondary
displays but all seems like its working fine.

Dana Wellen
 
Dana Wellen said:
"patrickp" <[email protected] - take five to email me> wrote in


This worked and I am able to get the new drivers loaded. Thanks for
all the help. I did have to install the driver for both the primary
and secondary
displays but all seems like its working fine.

Dana Wellen
Click to expand...


Excellent! This is a tried and trusty method of installing drivers when
your system kicks up a fuss about it, and it even used to be recommended in
ATi's driver notes for install problems.

patrickp
 
patrickp said:
Excellent! This is a tried and trusty method of installing drivers when
your system kicks up a fuss about it, and it even used to be recommended in
ATi's driver notes for install problems.

patrickp
Click to expand...


This worked only for a day. The next day I was back to the drivers
not working message. I again tried to install them via the update driver
method but the drivers wouldn't install. I tried using both the vga bootup
and the regular bootup but neather would work. I reinstalled the 4.2 drivers
and they work normally eccept that the screen resulution is only 640x480
\after booting, when the system is booted the contral panel can set the
display to 1280x1024.

Thanks
Dana Wellen
 
Dana Wellen said:
"patrickp" <[email protected] - take five to email me> wrote in


This worked only for a day. The next day I was back to the drivers
not working message. I again tried to install them via the update driver
method but the drivers wouldn't install. I tried using both the vga bootup
and the regular bootup but neather would work. I reinstalled the 4.2 drivers
and they work normally eccept that the screen resulution is only 640x480
\after booting, when the system is booted the contral panel can set the
display to 1280x1024.

Thanks
Dana Wellen
Click to expand...


If you succeeded in installing the drivers using the manual method, Dana,
and then they stopped working, they're presumably still installed. You must
uninstall them properly before you can reinstall.

I'm afraid I don't know much about XP, though,and I think your problem may
lie with the OS. However, a few other thoughts occur to me: have you
installed the chipset drivers for your board, and have you had other ATi
drivers installed previously? Also, since you have an AIW, have you
installed the capture drivers, too?

I believe XP can be picky about what drivers it uses, although, as I say,
it's an OS I don't know much about. If you have had other drivers installed
previously, did you uninstall them properly before using drive cleaner
(actually, it's probably best just to use cat-uninstaller, ATi's own driver
cleaner. It seems to be very effective)? The best way to uninstall (this
works for W98, but should work for XP, I think) is first uninstall all your
drivers and software _except_ the display driver, but don't use the
ATI-Software Uninstall Utility (which will be in your Add/Remove Programs
list if you installed using the all-in-one driver package) yet. Then go to
Device Manager and Remove all the ATI items in Sound, video and game
controllers, including the Specialized MVD WDM VBI Codec. Now go back to
ADD/Remove Programs, uninstall the Display driver and reboot. In W98, this
will simply result in your rebooting with the Windows standard driver
installed; I understand that in XP it may be necessary to prevent other
drivers loading on reboot. Then run the ATI-Software Uninstall Utility in
Add/Remove Programs, or cat-uninstaller.exe if you had previously installed
separate driver modules, and reboot.

Part of the problem people have may with installing drivers may be due to
the fact that it's necessary to have the Windows standard driver installed
first. However, there are several different Windows standard drivers and,
to make things more awkward, different cards seem to require different ones.
The best way to ensure you have the appropriate ones installed for your card
is to finish your uninstallation procedure by uninstalling the Display
driver, and not to use any driver cleaner or the ATI-Software Uninstall
Utility/cat-uninstaller.exe until you've uninstalled and rebooted with the
Windows standard driver appropriate for your card installed.

HTH patrickp
 
pjp said:
This all serves to emphasis what a stupid idea it is to have anything done
automatically without some means of manual control and over-ride.

XP is just another step down that idiocy.
Click to expand...

Personally, I'd find it very hard to disagree with those sentiments, pjp.

patrickp


<snip>
 
It's not about XP, it's about ATI. Not that I have any great liking for XP,
or any version of Windows, but they are a heck of a lot easier to install
video drivers for than Linux. On the other hand, the control you have in
Linux is worth the hassle.
 
DD said:
It's not about XP, it's about ATI. Not that I have any great liking for XP,
or any version of Windows, but they are a heck of a lot easier to install
video drivers for than Linux. On the other hand, the control you have in
Linux is worth the hassle.
Click to expand...

I would be the last person to say that ATI even faintly approach any sort of
satisfactory performance with their installations, DD. However, I don't
think any of M$' OSs are any better in the way they handle installations,
particularly OSs like XP, which often seem to make it very hard for users
not only to have successful installations, but to install and run their
drivers of choice. Please understand, I've never used XP, but this is an
overwhelming impression that I have gained from reading other people's
experiences here and elsewhere.

And it seems to me that Dana's may very well be one of those experiences.

patrickp
 
spent said:
When I installed the 4.2's on Win 98se a similar thing happened.

If I remember correctly after the install & reboot you get this message and
display properties opens.
I made a small change to the screen resolution and was then prompted to
reboot again.

After that reboot I think the cycle repeated itself again - another reboot
and it came back having applied the res change.
After that it was OK.
Hang in there.

Steve.
Click to expand...


I was able to fix this by installing the Omega drivers, they installed
easily and seam to be ok. Must just be something with my machine and
the real drivers that just don't mix.

Thanks,
Dana Wellen
 
DD said:
It's not about XP, it's about ATI. Not that I have any great liking for XP,
or any version of Windows, but they are a heck of a lot easier to install
video drivers for than Linux. On the other hand, the control you have in
Linux is worth the hassle.
Click to expand...


The big thing between Linux and Windows is that usally you can figure out
why something doen't work in Linux and attempt to fix it, windows on the
other hand everything is automatic and when something goes wrong a reload
of the OS is easier than trying to fix it. And one big thing with the ATI
drivers (others would have similar problems) is that microsoft installs
old drivers over the Internet without giving the user a chance to say
no. he workaround is to shutdown the network before installing any drivers
so that windows can't screw it up.

Thanks,
Dana Wellen
 
(e-mail address removed) (Dana Wellen) wrote in
I have been trying to install the new Cat drivers since they were
released a few days ago. The 4.2 drivers install without any
problems. I have tried all of the install instructions from Rage3D
and Driver Heaven including using the Drive cleaner, Cab cleaner, The
problem is that the install works without a problem and everything
looks like it has installed normally but when the system reboots I get
a error that there aren't any ATI drivers installed or they are
installed incorrectly.

I have run out of ideas, the ironic part of this is the new Linux
drivers
took about 5 mins to install without a hitch.

The system:
Windows XP pro SP1
AIW 9800 Pro
Soyo KT333 AMD XP 2400+
512 Meg ram
Belkin G wireless card

Thanks in advance
Dana Wellen
Click to expand...


Yes, it's quite fun having to uninstall drivers, drop to 640x480 256
color 60hz refresh and SCREWING UP YOUR DESKTOP ICON LAYOUT, re-setup all
my ****ing display settings, re-setup my ****ing remote wonder and mmc
settings, get rid of the god damn ati on start toolbar and popups
[everytime I upgrade software].. its a CLICK FEST REBOOT FEST from
hell...yes ati my time is certainly NOT VALUABLE is it..

the sad thing is I have had to to through this 4 times already and the
software never improves enough to justify doing this crap.
 
Try it when you have more than one ATI card in system ... COL (curse out
loud) ... you folks with only the one card have it easy :)

You usually have to actually physically remove the second card to update the
first. Then install only drivers for second card. Then go back and restore
the backup of a couple of key things it destroyed anyway that screw up the
primary card's extras (e.g. tv in and out). Hardware actually works, it's
just their damn stupid installation that's the sole problem.

I'm looking for a nVidia card to replace one of them and at this point I
don't care which I'm just so tired of it as any "mistake" and it's start
over from clean slate (and that itself doesn't seem that easy to do).

#1 Lindsay Lohan Fan said:
(e-mail address removed) (Dana Wellen) wrote in
I have been trying to install the new Cat drivers since they were
released a few days ago. The 4.2 drivers install without any
problems. I have tried all of the install instructions from Rage3D
and Driver Heaven including using the Drive cleaner, Cab cleaner, The
problem is that the install works without a problem and everything
looks like it has installed normally but when the system reboots I get
a error that there aren't any ATI drivers installed or they are
installed incorrectly.

I have run out of ideas, the ironic part of this is the new Linux
drivers
took about 5 mins to install without a hitch.

The system:
Windows XP pro SP1
AIW 9800 Pro
Soyo KT333 AMD XP 2400+
512 Meg ram
Belkin G wireless card

Thanks in advance
Dana Wellen
Click to expand...


Yes, it's quite fun having to uninstall drivers, drop to 640x480 256
color 60hz refresh and SCREWING UP YOUR DESKTOP ICON LAYOUT, re-setup all
my ****ing display settings, re-setup my ****ing remote wonder and mmc
settings, get rid of the god damn ati on start toolbar and popups
[everytime I upgrade software].. its a CLICK FEST REBOOT FEST from
hell...yes ati my time is certainly NOT VALUABLE is it..

the sad thing is I have had to to through this 4 times already and the
software never improves enough to justify doing this crap.
Click to expand...
 
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