Mary,
Is there a specific error message number that appers before the and
what OS are you running. Take a look at this below mentioned article.
"Error Message: STOP 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL
The information in this article applies to:
a.. Microsoft Windows Server 2003, Enterprise Edition
b.. Microsoft Windows Server 2003, Standard Edition
c.. Microsoft Windows Server 2003, Datacenter Edition
d.. Microsoft Windows 2000 Server
e.. Microsoft Windows 2000 Advanced Server
f.. Microsoft Windows 2000 Professional
g.. Microsoft Windows 2000 Datacenter Server
This article was previously published under Q293077
SYMPTOMS
You may receive the following error message on a blue screen:
STOP 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL (0x0,0x0,0x0,0x0)
Parameters
1 - memory that is referenced
2 - IRQL
3 - value 0 = read operation, 1 = write operation
4 - address that referenced memory
CAUSE
This issue can occur when the Driver Verifier feature is enabled and a
driver has used an improper address. Note that the driver that is causing
this issue may be listed in the error message.
RESOLUTION
To resolve this issue:
1.. Disable all third-party filter drivers, such as backup programs, virus
scanning programs, and disk utilities.
2.. Make sure that you are using hardware that appears on the Windows
Hardware Compatibility List (HCL). To view the latest Windows HCL, visit the
following Microsoft Web site:
http://www.microsoft.com/hwdq/hcl/"
http://support.microsoft.com/default.aspx?scid=kb;en-us;293077
--
Pavan
This posting is provided "AS IS" with no warranties, and confers no
rights
Please note I cannot respond to e-mailed questions.
Please use these newsgroups to let me know if the suggestions resolved the
issue.
