Driver Warning at Startup

  • Thread starter Thread starter Terry Smerling
  • Start date Start date
T

Terry Smerling

Each time I boot up my Vista Home Premium system I get a message that says:
"Windows needs to install driver softwre for your unknown device." I
believe "unknown device" refers to my Microsoft wireless keyboard and mouse
because if I cancel the mesage by clicking on "Cancel" my mouse or keyboard
ceases to function. Thanks to a previous posting on this board I have
downloaded and installed the drivers for the keyboard and mouse, and they
both work fine. So now I respond to the message by "X-ing" it out (usually
5 or 6 clicks on the X in the upper right hand corner removes the message).
Anyone have a suggestion for how I can get rid of this annoyance?
 
I know this is comparing apples & oranges, but I recently had a similar
situation with a Logitech wireless (diNovo) keyboard & (MX Revolution)
mouse. The keyboard was recognized, but the nastygram said my mouse wasn't
being detected - although it worked as advertised.

I'm not familiar with MS's setup, but Logitech requires separate dongles for
the keyboard & mouse (I bought them separately).

I finally resolved the problem by:

1) uninstalling (Device Mgr) the drivers & unplugging the mouse dongle
2) rebooting with only the keyboard dongle mounted
3) installing the software (drivers)
4) shutting down the PC
5) mounting the mouse dongle
6) booting the machine

All ran well without the nastygram at startup.

Do you use one (or none?) dongle for both KB & mouse? If one, you might try
removing the drivers, shutting down, plugging in a wired mouse, booting,
reinstalling the software (drivers), then rebooting with the wireless mouse
instead. I know it sounds screwy, but as an ex-programmer, I also know
'stuff happens'.

Hope this helps.

Toyman
____________________________________

Each time I boot up my Vista Home Premium system I get a message that says:
"Windows needs to install driver softwre for your unknown device." I
believe "unknown device" refers to my Microsoft wireless keyboard and mouse
because if I cancel the mesage by clicking on "Cancel" my mouse or keyboard
ceases to function. Thanks to a previous posting on this board I have
downloaded and installed the drivers for the keyboard and mouse, and they
both work fine. So now I respond to the message by "X-ing" it out (usually
5 or 6 clicks on the X in the upper right hand corner removes the message).
Anyone have a suggestion for how I can get rid of this annoyance?
 
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