I run xp operating system, i downloaded adaptec easy cd
creator. I found out that xp does not support the 4.0
version, now i cannot remove the drivers, thus my
computer is unstable. How do i remove the drivers.
This may be of help, but it would probably be easier to reformat your drive
and install Nero 6.
From (e-mail address removed) Fri Apr 25 21:10:44 2003
You have to install the program in a specific way. Uninstall it and then
read this. I got it off of the Roxio forums:
Install Procedure for 5.0 and 5.1 Platinum Into XP. If your Platinum
installation CD is version 5.3, this is the wrong procedure:
1. Download the Platinum 5.3.2.34 upgrade to your hard drive. It is
available at:
http://support.roxio.com/en/support/roxio_support/software_updates.jhtml
2. Download engforce.exe patch to your hard drive. This patch is
available
for download at
http://softwareupdates.roxio.com/gm/support/tools/engforce.exe
3. Log on with Administrative privileges and set your system up in "Clean
Boot" mode by doing the following:
a) Go To "Start" and select "Run," type "msconfig" and click "Ok." The
"System Configuration Utility" box will appear on your screen.
b) On the "General" tab of the "System Configuration Utility" box if your
system is set for "Normal Startup"; change from a "Normal Startup" to a
"Selective Startup" by doing a left mouse click inside the small circle
(radio button) to the left of Selective Startup. A dot should appear inside
the circle.
c) Left Click on the Startup Tab. Then left click on "Disable All".
d) Left Click on the Services Tab. At the bottom select "Hide All Microsoft
Services" by left clicking inside the small square (radio button). A check
mark should appear inside the small square. Look to the right and with your
mouse select "Disable All".
e) Select "Apply" by doing a left mouse click on "Apply". Then select
"Close" by doing a left mouse click on "Close".
f) A System Configuration box will appear. Do a left mouse click on
"Restart". Your computer will now restart.
g) Allow it to restart normally and if log-on is required, be sure to again
log on with Administrative privileges. Following log-on, the first box that
appears will be a message concerning your system configuration. When the
box
appears do a left mouse click on "OK". Another box will appear and it will
be the "System Configuration Utility" box that you saw previously in (b)
immediately above. Do a left mouse click on "Cancel".
You are now in the "Clean Boot" mode and your computer will stay in the
clean boot mode on each subsequent reboot if you repeat Step (g) each time
your computer reboots.
If you wish to leave the "Clean Boot" mode before completing this
procedure,
do the following (but don't do it right now unless you truly want to abort
the installation process):
h) Go To "Start" and select "Run," type "msconfig" and click "OK." The
"System Configuration Utility" box will appear on your screen.
i) Change from "Selective Startup" to "Normal Startup" by doing a left
mouse
click inside the small circle to the left of "Normal Startup". A dot will
appear inside the circle.
j) Select "Apply" by doing a left mouse click on "Apply". Then select
"Close" by doing a left mouse click on "Close". This will cause a "System
Configuration" box to appear. Do a left mouse click on "Restart". Your
computer will now do a normal restart and when Windows comes up you will no
longer be in "Clean Boot" mode.
4. Stay in Clean Boot mode. Next you will begin a Clean Uninstall of any
existing Roxio ECDC software and any non-Roxio CD burning applications that
may be residing on your computer. I will now drop the phrase "left mouse
click" from the remainder of the procedure. Let it be understood that "go
to" "choose" or "click on" means to employ a left mouse button click.
Go to "Start", "Search", "All Files And Folders" and do a search of your C
Directory, or the drive where your operating system is located, for
prtseqrd.sys. If you do not find this file, don't worry about it. If you
find the file, rename its extension to .rox by doing the following:
Right click on the file name and choose "rename", then change the name from
"prtseqrd.sys" to "prtseqrd.rox", This file is installed with Take Two, if
you did not install Take Two; you will not have the file. If you decide to
not finish this procedure you may wish to rename the file back to
prtseqrd.sys. You will be doing that later in the procedure anyway, but for
the time being it should be named prtseqrd.rox.
5. Uninstall all existing Roxio/Adaptec software from your computer by
doing the following (look for program names such as ECDC, Direct CD, Take
Two):
Go to Start, Control Panel and Using Add/Remove Programs remove all
Adaptec/Roxio software from your system. DO NOT RESTART YOUR COMPUTER.
6. Also uninstall all existing CD burning software from your computer
using Add/Remove Programs from the Control Panel. DO NOT RESTART YOUR
COMPUTER.
7. Go to Start, Search, All Files and Folders, and do a search of your
C Directory, or the drive where your operating system is located, for any
of
the following files: cdr4dll.dll, cdral.dll, cdrtc.dll, cdr4vsd.vsd and
delete them. You can do a multiple file search (search for all four at
once)
if you type them in with a comma and one space separating each of the four
files. If you feel uncomfortable about deleting them, you can NOTE THEIR
EXACT LOCATION and then copy them to a floppy before deleting them. You
also
have the alternative of renaming them and that will prevent them from being
utilized in error (if you rename them you probably should note their
original name in case you wish to make them usable again later, in which
case you will also need to note their exact location).
8. Go into Program Files and delete any folders named Adaptec, Roxio
or
Direct CD.
9. While still in Program Files, double click on the folder called
Common Files and look for and delete any folders named Adaptec or Adaptec
Shared.
10. Go into the "InstallShield" Folder (C:\Program Files\Common
File\InstallShield and rename the "Engine" and "IScript" folders to
"Engine.ROX" and "Iscript.ROX" You may rename folders in the same way you
rename files, by right clicking directly on the folder and choosing
"Rename"
from the menu that appears.
WARNING: THE NEXT STEPS INVOLVE EDITING YOUR SYSTEM REGISTRY. IT IS
STRONGLY
RECOMMENDED THAT YOU EXPORT A COPY OF YOUR REGISTRY BEFORE ATTEMPTING ANY
EDITING BECAUSE INCORRECT REGISTRY EDITING CAN CAUSE SYSTEM DAMAGE. TO
ENABLE RESTORING A REGISTRY, ONE MUST EXPORT A COPY OF IT PRIOR TO THE
EDIT.
TO EXPORT YOUR REGISTRY, DO THE FOLLOWING:
A1. While in "Clean Boot" mode, go to Start, Run, type in Regedit in the
Run
box and hit OK. The Registry Editor box arrives on your monitor; it is a
double-paned window and the pane on the left is smaller than the pane on
the
right. Stay out of the pane on the right. Don't do any deletions in either
pane during this procedure.
The stuff that is shown in the left window is called a directory "tree",
and
will probably appear in "expanded" form. It probably will have a bunch of
plus signs and minus signs showing next to a bunch of named folders, or
maybe just a few plus signs and a few minus signs showing next to a few
named folders. The safest thing to do in utilizing this procedure is to put
it into "contracted" form. Do a left mouse button click directly on one of
the minus buttons and the directory tree will contract. Continue to left
click on the minus buttons until there are no minus buttons remaining.
There
will only be one line item remaining and it will be labeled "My Computer"
and will have a plus sign next to it.
B1. Click directly on the name "My Computer" so that the name becomes
"blued
in". Now click on the File menu, which is located directly above the
folder, and choose "Export". A box will come up and it will be titled
"Export Registry File". In the little pane titled "Save In", you will see a
folder called "My Documents" if not, navigate to "My Documents" using the
up
or down navigation arrows. To the right of "My Documents" you will see
several symbols; one is a tiny folder symbol with a star in its upper right
corner. Left click on the tiny, starred folder. A folder titled "new
folder"
will now appear in the main pane of the Export Registry File box that you
are working in. Without doing anything with your mouse, use your keyboard
and type the words "Registry Copies". The words "Registry Copies" now
appear
in place of the words "new folder". Using your mouse do a left click in the
blank area of the pane and the words Registry Copies will become
permanently
affixed to the new folder that you just created.
C1. Using your mouse, double left click directly on the Registry Copies
folder and the folder will open. In the small pane titled "File Name", type
in a name for your copy of the registry that you are going to save. Use
something that is descriptive that you will be able to come back to at a
later date and which will allow making the proper choice for registry
restoration. I usually use something like "Registry,Roxio,Prior", which
would be interpreted as a copy of the registry that existed prior to the
installation of Roxio.
When you have chosen a name and typed it in the File Name pane, do a left
click on "Save" which is located at bottom right. Congratulations, you just
saved a complete current copy of your registry to the "Registry Copies"
folder located in "My Documents".
THE FOLLOWING SHOWS HOW TO RESTORE YOUR REGISTRY. DO NOT PERFORM THE
BALANCE
OF THIS PORTION OF THE PROCEDURE AT THIS TIME. SKIP TO STEP 11. KEEP THE
BALANCE OF THIS PORTION OF THE PROCEDURE AND THE UPPER PORTION AS WELL FOR
FUTURE REFERENCE SO YOU WILL BE ABLE TO FIGURE OUT HOW TO RECOVER FROM A
CORRUPTED REGISTRY PROBLEM. TO IMPORT A COPY OF YOUR REGISTRY AND RESTORE
THE REGISTRY TO WHAT EXISTED PRIOR TO ITS CORRUPTION, THE FOLLOWING IS WHAT
YOU WOULD DO:
If your registry has become corrupted or if you have messed it up in some
way, this restoration procedure may help you out of some difficulty. The
procedure assumes you have previously saved a copy or copies of the
registry
in a folder called "Registry Copies" located in your "My Documents" folder:
A2. While in "Clean Boot" mode, go to Start, Run, type in Regedit in the
Run
box and hit OK. The Registry Editor box arrives on your monitor; it is a
double-paned window and the pane on the left is smaller than the pane on
the
right. Stay out of the pane on the right. Don't do any deletions in either
pane during this procedure.
The stuff that is shown in the left window is called a directory "tree",
and
it will probably appear in "expanded" form. It will have a bunch of minus
signs showing next to a bunch of named folders, or a few minus signs
showing
next to a few named folders. The safest thing to do in utilizing this
procedure is to put it into "completely contracted" form. Do a left mouse
button click directly on one of the minus buttons and the directory tree
will contract. Continue to contract the tree by left clicking on the minus
buttons to the point that you have only one folder showing with a plus sign
beside it. The name of the folder will be "My Computer".
B2. Click directly on the name "My Computer" so that the name becomes
"blued
in". Now click on the File menu, which is located directly above the
folder,
and choose "Import". A box will come up and it will be titled "Import
Registry File". Beside "Look In" will be the folder entitled "Registry
Copies". In the main pane of the box you will see a file or a number of
files listed and these files will be saved registry copies that you may
have
installed there previously. Using your mouse, you may now left click on the
registry copy of your choice. Choosing "Open" will immediately install this
copy of the registry that you clicked on to your computer. Prior to
choosing
"Open", you should consider the following:
The registry copy that you use to restore should be one that makes sense to
use. If you did what you should have done and installed a copy immediately
prior to doing whatever it was that corrupted your registry, you should
choose to restore your registry with the version of the registry from the
folder that existed immediately prior to its corruption. Using an older
edition of the registry may cause some problems such as some of your more
recently installed applications may not run.
11. Removal of Adaptec Folders from the Registry. This involves registry
editing. If you did not export a copy of your registry, be very careful
with
your registry editing. Don't do anything that does not appear exactly as
described.
a) Go to Start, Run, and type in Regedit and hit OK. This will open
your Registry Editor. On the left side of the screen will be a directory
tree. Move your cursor to the plus button that is located on the left side
of "HKEY_LOCAL_MACHINE" and give it a left click. This will expand the
tree.
You should now be able to see a Software folder listed there in the left
pane and it should be about the fourth one down under "HKEY_LOCAL_MACHINE".
Click the plus button to the left of the Software folder and another
expansion will occur. At or near the top of the new expansion you should
see
a folder named Adaptec. Right click directly on the folder called Adaptec
and a menu should appear under your cursor. Choose Delete from the menu
that
has appeared. It won't delete if you have lost "Permissions". To restore
"Permissions, look just under "Register Editor" at the top left of the box
you are working for the set of menu choices residing there. Choose Edit,
then Permissions, and another box will appear. This box has one tab and it
is labeled "Security". The box has two panes, one at the top and one at the
bottom of the box. Above the top pane is a label called Group or User Name.
Some identities will be listed there. Left click on your identity, the
identity that is the same as your current log-on. In the pane directly
underneath, if there is not a check mark beside "Full Control", you do not
have "Permissions". Establish permissions by installing a check mark in the
box beside "Full Control". This will cause at least two check marks to
appear, one at Full Control and one in the Read box. Click Apply then click
Okay.
b) You should now be able to delete the Adaptec Folder, please do so.
c) Repeat Step (a) above for "HKEY_CURRENT_USER".ie...delete the Adaptec
folder in residence under "HKEY_CURRENT_USER" in the exact same manner as
you did in step (a) for the Adaptec folder under "HKEY_LOCAL_MACHINE ". You
may have to restore "Permissions" to be able to delete it.
d) Before leaving the Registry, you must check to make sure you have
authority to add software to your XP computer. You are going to check and
change, if necessary, the Permissions for the Software folders that exists
under "HKEY_LOCAL_MACHINE" and "HKEY_CURRENT_USER".
In the left pane find HKEY_CURRENT _USER and left click directly on the
Software folder. Look at the top of the box you are working in and choose
Edit, then Permissions, and another box will appear. This box has one tab
and it is labeled "Security". The box has two panes, one at the top and one
at the bottom of the box. Above the top pane is a label called Group or
User
Name. Some identities will be listed there. Left click on your identity,
the
identity that is the same as your current log-on. In the pane directly
underneath, if there is not a check mark beside "Full Control", you do not
have "permissions". Establish permissions by installing a check mark in the
box beside "Full Control". This will cause at least two check marks to
appear, one at Full Control and one in the Read box. Click Apply then click
Okay.
Do the exact same thing for the Software folder located under
"HKEY_LOCAL_MACHINE".
You may now exit the registry by clicking the red X in the upper right hand
corner of the registry box. It is not necessary to shrink the registry tree
back to where it was when you entered the Registry. DO NOT RESTART YOUR
COMPUTER.
12. If under Step 4 you found a file called prtseqrd.sys and renamed it to
prtseqrd.rox, it is now time to name it back to prtseqrd.sys. Using Start,
Search, All Files And Folders find prtseqrd.rox and rename it to
prtseqrd.sys
13. It is now time to install the Platinum edition of ECDC from your CD,
but
before we do that we must DO A COMPUTER RESTART. You are to continue in
"Clean Boot" mode. Allow your computer to restart normally and when log-on
is required, be sure to again log on under the same identity that you have
been using for this procedure. Following log-on, the first box that appears
will be a message concerning your system configuration. When the box
appears
click on "OK". Another box will appear and it will be the "System
Configuration Utility" box. Click on "Cancel". You are still in "Clean
Boot"
mode.
13. Install the Platinum edition of ECDC using your installation CD. If
your
installation CD has Take Two on it, do a Custom Install and DO NOT INSTALL
Take Two, it is not compatible with XP. If you do not have Take Two, you do
not have to do the Custom Install, just go ahead and do a complete install
of all components. After installing Platinum, DO NOT DO A COMPUTER RESTART
and don't try to use an ECDC application at this time, to try to do so will
only result in problems. Now you must go back into the registry to see if
the string "Installed Version = Platinum" is in residence there and to
check
"Permissions".
a) Go back into the registry using Start, Run, type in regedit and click
Okay. Find HKEY_LOCAL_MACHINE and expand it by clicking on the plus button
to its immediate left (it probably is in the expanded view from previous
work you did there in an above step). Find Software and expand it by
clicking its plus button. Find Adaptec and expand it. Find EZ CD Creator
and
expand it. Find the 5.0 folder and left click directly on the folder.
Examine the right pane and look for a string that is labeled "Installed
Version". To the right of "Installed Version" you will probably also see
REG
SZ but that is not important. To the far right you should see the word
"Platinum". If "Platinum" is not there, you must edit the registry to
install it. Notice that there will probably be another line in residence
there such as (Default) Reg SZ (Value Not Set). There may be other lines
present also. Do the following to install the "Platinum" string:
b) After having left clicked on the 5.0 folder, look at the top of the
Registry Editor box, select Edit, then New, then String Value. A new string
in the form of a small block will appear in the right pane of your Registry
Editor box and "New Value No. 1" will be blued-in within the box. Do
nothing
with your mouse; use your keyboard and type "Installed Version" without the
parentheses. "Installed Version" should now appear within the small block
in
the right side pane. Now using your mouse, click on blank screen in the
right side pane anywhere outside the small block and "Installed Version"
will become permanently installed in the new string you just partially
created. Now right click with your mouse on "Installed Version" and select
Modify from the menu that appears. An "Edit String" block will appear on
your screen. Type "Platinum" with your keyboard and the name "Platinum"
should appear in the Value Data line of the Edit String box. All the typed
entries should be done without utilization of parentheses. Click Okay and
that will finish creating the new string in your registry. If you do this
incorrectly and it does not read exactly as it should, do a right click on
Installed Version in the right screen and choose delete from the menu that
appears. After it is deleted, start at the beginning of this paragraph and
do it all again, but do it correctly this time.
Now we will check "Permissions" for the Adaptec Folder and the Adaptec
Shared Folder
a) In the left pane of the Registry Editor Box under HKEY_LOCAL_MACHINE,
find Software, find the folder "Adaptec" and click directly on the Adaptec
Folder. Look at the top of the box and choose Edit, then Permissions, and
another box will appear. This box has one tab and it is labeled "Security".
The box has two panes, one at the top and one at the bottom of the box.
Above the top pane is a label called Group or User Name. Some identities
will be listed there. Left click on your identity, the identity that is the
same as your current log-on. In the pane directly underneath, if there is
not a check mark beside "Full Control", you do not have "permissions".
Establish permissions by installing a check mark in the box beside "Full
Control". This will cause at least two check marks to appear, one at Full
Control and one in the Read box. Click Apply then click Okay.
b) Return to the left pane of the Registry Editor Box. Under Adaptec you
will see a folder named "Adaptec Shared" and click directly on the "Adaptec
Shared" Folder. Look at the top of the box and choose Edit, then
Permissions, and another box will appear. This box has one tab and it is
labeled "Security". The box has two panes, one at the top and one at the
bottom of the box. Above the top pane is a label called Group or User Name.
Some identities will be listed there. Left click on your identity, the
identity that is the same as your current log-on. In the pane directly
underneath, if there is not a check mark beside "Full Control", you do not
have "permissions". Establish permissions by installing a check mark in the
box beside "Full Control". This will cause at least two check marks to
appear, one at Full Control and one in the Read box. Click Apply then click
Okay.
You may now exit the registry by clicking the red X in the upper right hand
corner of the registry box. It is not necessary to shrink the registry tree
back to where it was when you entered the Registry. DO NOT RESTART YOUR
COMPUTER.
14. You should now be able to run Update 5.3.2.34. Open the folder where
you
stored the Platinum 5.3.2.34 upgrade and double click on it to install it.
15. If you are in "Clean Boot" mode, it is now time to exit. To exit
"Clean
Boot" mode, Go to "Start" and select "Run", type "msconfig" and click "OK."
The "System Configuration Utility" box will appear on your screen. Change
from "Selective Startup" to "Normal Startup" by clicking inside the small
circle to the left of "Normal Startup". A dot will appear inside the
circle.
Select "Apply" and "Close". This will cause your "System Configuration" box
to appear. Click on "Restart". Your computer will now do a normal restart
and when Windows comes up you will no longer be in "Clean Boot" mode.
16. At the completion of Step 14, if you were not in "Clean Boot" mode, you
must restart your computer now. When it comes back up, logon just as you
have been logging on under this procedure and proceed to the next step.
17. Try to start your Platinum software. If your Platinum software does not
work properly, try the engforce.exe patch. Open the folder where you stored
the patch and double click on it to install it. Reboot your computer. Your
Roxio Platinum software should now work properly.
After you have utilized this procedure you should be able to go in and out
of "Clean Boot" mode at will, you should be able to export and import your
registry if the need arises, and maybe you will even end up with a working
Platinum.please keep in mind that this procedure does not solve all the
Platinum install problems with the XP operating system, just some of them.
Terry Washburn (ishwashgus)
