Driver Installation Error

  • Thread starter Thread starter DBF
  • Start date Start date
D

DBF

I recently installed a WD hard drive which, as I understand it, should use
the XP drivers without any additional drivers added. The drive formatted
properly and shows up in Hardware Manager as expected, although it does tell
me that the drivers are not installed.
However, every time I boot the computer I receive the following error:

Cannot Install this Hardware
There was a problem installing this hardware:
WDC WD1600JB-00FUA0
An error occurred during the installation of the device
The specified service does not exist as an installed service.
Click Finish to close the wizard.

The problem is, I have no idea what service it is looking for.

A bit of background:
1) This also occurs whenever I plug in my USB digital camera; btw, it works
fine in spite of this error message.
2) My computer is less than 6 months old, P4 2.8 GHz, lotsa memory, etc etc.
WIN XP HOME, fully upgraded, updated and patched.
3) Not long after I received the computer I did go to Black Viper's site and
disabled many of his recommended services. I am an above average computer
user and felt pretty comfortable doing this. And when I first had the
problem with the digital camera I restored everything I had disabled back to
the XP default values and the problem still occurred.
4) I do have an Iomega USB zip drive which is the only other drive that I
added after getting the computer, but I added it before I did any of Black
Viper's tweaks.

Can anyone think of what possible service the computer would be looking for
in order to install native XP drivers, since that appears to be the problem?

Thanks,
Dave
 
Is the drive an internal unit or an external unit??

Is the drive greater that 137GB? If YES, then does your motherboard support
48bit LBA. 48Bit LBA is needed for the large drives (> 137GB). Also, your
Windows XP needs to have SP1 installed to support the larger drives.

Y.
 
Thank you for your reply.
Internal drive
I am sorry that I didn't point out that it is a 160 GB drive as is my other
drive that was on the machine when I got it and DOES not have the same
problem.
Also, please note, as I stated in my post, that the problem also occurs when
I plug in my USB camera.
Also, please note, as I stated in my post, that I have "WIN XP HOME, fully
upgraded, updated and patched". I just assumed you would understand that I
meant that SP1 is installed.
Thanks,
Dave
 
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