drive scrubber help

  • Thread starter Thread starter howard
  • Start date Start date
H

howard

Got tired of of this computer having a mind of it's own. bought a program
called disk scrubber wiped everything out. Installed orignal cd recovery
disk.Screen says starting windows 98 with all kinds of info. was sold windows
xp. says 2 drives detected ,mode prepare code ,and mode select code function
completed. no prompts? what next?
 
Got tired of of this computer having a mind of it's own. bought a program
called disk scrubber wiped everything out. Installed orignal cd recovery
disk.Screen says starting windows 98 with all kinds of info. was sold
windows
xp. says 2 drives detected ,mode prepare code ,and mode select code
function
completed. no prompts? what next?
Click to expand...

Perhaps the orignal OS was 98. Call store where you bought it and ask for
upgrade disk. Most restore disks that I have used have an option to format
and install. Have you tried reading the manual(what a concept)? I have
never used "disk scrubber", maybe it scrubbed it too much.
max
 
Well then I guess your Recovery CD is a Windows 98 version. Likely the
computer was upgraded from Windows 98 to XP before you bought it or the
seller gave you the wrong disks. There is nothing we can do to help you
short of advising you to contact the seller and get a copy of XP or purchase
a copy yourself.
 
computer was purchased from best buy new a compaq presario desk top .came
with the compaq recovery disk. logo on front of computer says designed for
windows xp. is it common for best buy to update an older version and sell as
new?
 
howard said:
computer was purchased from best buy new a compaq presario desk top .came
with the compaq recovery disk. logo on front of computer says designed for
windows xp. is it common for best buy to update an older version and sell
as
new?
Click to expand...

I'd ask 'em!

Is that the only disk they provided? I mean apart from games, etc - might
there have been an XP upgrade CD too?
 
howard said:
computer was purchased from best buy new a compaq presario desk top
.came with the compaq recovery disk. logo on front of computer says
designed for windows xp. is it common for best buy to update an older
version and sell as new?
Click to expand...

You cannot "wipe out" your HD and then try to use a "recovery disc". The
recovery disc needs to comunicate with a small partition placed their by the
mfg. since you wiped out the HD this small partition is no longer their to
comunicate with.
(a recovery disc is not the same thing as a retail disc).

And as for best buy selling a system upgrated from win 98, they will sell
whatever HP supplied them with, somewhere in the original paperwork it will
say something like "upgraded xp"

Your best bet would be to take this back to best buy and see if they still
have the original software for this make/model, or get a full retail version
disc of XP. Sorry.
 
was told that all opperating systems would be on restore disk. now getting
red screen that says to contact compaq tech support. except there is no
support left on this system
 
howard said:
was told that all opperating systems would be on restore disk. now getting
red screen that says to contact compaq tech support. except there is no
support left on this system
Click to expand...

"there is no support left on this system" - what do you mean by that?

Anyhoo - I'd still advise contacting the people that sold this system to you
as the first step. Have you tried that yet?
 
The recovery disk would have been supplied by Compaq, not Best Buy.
With some of those recovery disks and with some manufacturers it is not
unusual to see the Windows 98 information that you mention when you use
the disks. In essence this is a mini-setup of sorts that runs on
MS-DOS, quite often a mini-Win98 is used to prepare/create partitions
and copy all the files from the cd to the hard drive, once the files
have been copied to the hard disk the mini-setup launches the Windows XP
setup. IBM for example uses this method with its recovery disks and
recovery partitions.



John
 
MAP said:
You cannot "wipe out" your HD and then try to use a "recovery disc". The
recovery disc needs to comunicate with a small partition placed their by the
mfg. since you wiped out the HD this small partition is no longer their to
comunicate with.
(a recovery disc is not the same thing as a retail disc).
Click to expand...

That is not true, or at least not usually true. Recovery disks have to
be able to install Windows on virgin hard drives, if your hard disk gets
completely corrupted or if it fails and you have to replace it how else
would you reinstall the OEM supplied operating system? What you say
might be the case with Compaq, I don't know, I have never tried this
with their computers, but it would be highly unusual and a pretty dumb
set of restore disks if it does work that way! The recovery disks that
I have used are not dependent on recovery partitions and with some of
these recovery disks when used with virgin hard disks when no recovery
partition exits you will even be asked if you want the recovery process
to create one.

John
 
howard said:
computer was purchased from best buy new a compaq presario desk top .came
with the compaq recovery disk. logo on front of computer says designed for
windows xp. is it common for best buy to update an older version and sell as
new?
Click to expand...

No, it isn't, they usually do not even sell refurbished machines.

John
 
What is the model number of the machine? Can you open the computer and
look at the hard drive and get the manufacturer name and model number of
the drive? I would get a disk check utility from Compaq or from the
disk manufacturer and use it to zero out the first sector (the MBR) then
try the restore cd again.

John
 
That is not true, or at least not usually true. Recovery disks have to
be able to install Windows on virgin hard drives, if your hard disk gets
completely corrupted or if it fails and you have to replace it how else
would you reinstall the OEM supplied operating system? What you say
might be the case with Compaq, I don't know, I have never tried this
with their computers, but it would be highly unusual and a pretty dumb
set of restore disks if it does work that way! The recovery disks that
I have used are not dependent on recovery partitions and with some of
these recovery disks when used with virgin hard disks when no recovery
partition exits you will even be asked if you want the recovery process
to create one.

John
Click to expand...

I have used compaq's restore disks several times and have found them
fairly easy to use. Just follow the prompts.

max
 
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