Drafts appear to remain after message is sent

  • Thread starter Thread starter Nancy
  • Start date Start date
N

Nancy

As a user is creating a message, the Drafts folder shows
it contains 1 draft. Even after the message is sent, it
still shows the Drafts folder contains 1 draft. The
number increases as more messages are sent. When user
clicks on the Drafts folder, however, it is empty and the
number is cleared. This is in the Folder List pane in
Outlook XP. How do I stop this from happening?
 
Does this client have a firewall enabled? Disable it and try again. If it's
working now; reconfigure the firewall

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