Downloads start very slowly or stall in the middle of downloading

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I recently started having the problem when I try to download a file the
download box opens and it says it's downloading but it sometimes takes 3 or 4
minutes before it actually statrts to download...Also sometimes it will
download only part of a file and just stop in the middle...the download box
stays open and it says it's downloading but nothing is happening. I am
running windows 2000 and have a DSL connection. I am on internet explorer
6.0 sp2. Why is this happening and how can I correct the problem?

Any help would be greatly appreciated.

Thanks Bob
 
I have a program that cleans temp files, cache, history etc on a daily
basis...I've also run spybot search and destroy, ad-aware & cwshedder but the
problem persists...Any other suggestions? Bob
 
Hi Bob :-)

One other thing you might try is HiJackThis. It is possible that there is
some type of malware or other 3rd party software on your system that is
causing the probelem, if it is not that you are limited by the speed
available through the site you are connected to for the download.

If here is anything adverse on your system. HJT will be able to define it
and the experts on the forum will be able to advise you of any corrective
action that might be necessary. The HJT program should be run in Safe Mode
for best results:

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the HiJackThis Support
Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Hi Jan,

Thank you for the hijack this suggestion...I did download and run it but
unfortunately it didn't find anything. So the problem persists. I've
cleaned cache, temp & temp internet files...history too. I've defragged all
with no help. I've disabled the firewall and anti-virus...checked my router
& DSL modem all with no help...What else could be causing this problem.

When I click download the download box comes right up and the little file
folder starts moving like it should but it sjust sits there sometimes after a
few minutes it will start downloading but then pauses again or it downloads
and some ridiculously slow speed like 1.2 kbps. Downloads that used to take
less than a minute now can take up to an hour.

Any help anyone has would be greatly appreciated.

Bob
 
Hi Bob :-)

Telguy99 said:
Hi Jan,

Thank you for the hijack this suggestion...I did download and run it but
unfortunately it didn't find anything. So the problem persists. I've
cleaned cache, temp & temp internet files...history too. I've defragged
all
with no help. I've disabled the firewall and anti-virus...checked my
router
& DSL modem all with no help...What else could be causing this problem.

When I click download the download box comes right up and the little file
folder starts moving like it should but it sjust sits there sometimes
after a
few minutes it will start downloading but then pauses again or it
downloads
and some ridiculously slow speed like 1.2 kbps. Downloads that used to
take
less than a minute now can take up to an hour.

Any help anyone has would be greatly appreciated.

There are some things that can get changed by something and just don't work
as they should. If you have not already done so, try doing a repair of your
system and see if it helps: Here are the instructions for properly
repairing the W2K if you need them:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were installed *after*
installing IE6. You will have to go to the Windows Update and reinstall all
the necessary updates after the reinstall.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Well I repaired win 2000 and have reloaded all the updates....but my
downloads are still very slow. I hooked ua nother computer to my dsl modem
and it is very fast so the problem is not the modem or line it has to be
something on this computer...I've defragged, cleaned temp files ran spyware
detectors all to no avail...what else is there to do...this is very
frustrating.
 
Hi Telguy99 :-)
Well I repaired win 2000 and have reloaded all the updates....but my
downloads are still very slow. I hooked ua nother computer to my dsl modem
and it is very fast so the problem is not the modem or line it has to be
something on this computer...I've defragged, cleaned temp files ran
spyware
detectors all to no avail...what else is there to do...this is very
frustrating.

Then your system still have some kind of scumware on it. A Trojan, malware
or hijacker. You said that you ran HiJackThis and it did not find anything.
Is this what the experts on the forum where you posted your log told you?
What other removal tools have you run besides the HJT? What spyware
removers did you run? Did you run AdAware or CWShredder?

An anti-spyware or adware removal program cannot detect or remove malware,
hijackers, parasites or Trojans, and most anit-virus programs can't either.
So, you need to run the programs that have the correct definitions to find
and remove them.

Download the following programs from another machine if necessary, then copy
to the affected machine, install and run them. Run the HJT again in Safe
Mode and post the log to the forums let the experts recheck it for you.
Another thing, some variants of malware can replicate themselves repeatedly
if they are not removed properly.

Run this one first:

BHODemon - Free-
http://www.definitivesolutions.com/bhodemon.htm

then run these in Safe Mode, as well as HJT:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

About:Buster - Free
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip

AdAware SE - Free
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update before running to be sure it has the latest definitions. It does not
come updated.

Also, if you have any 3rd party toolbars such as Google or Yahoo, disable
them. If you have Yahoo Companion uninstall it.

Look in the Add/Remove Programs and see if there is anything there that you
did not install. If so, uninstall it.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Hi,

OK I ran all the programs that you asked me to run (in safe mode) with the
following results:
BHO Demon found 1 Item Adobe helper...said it was OK to keep
CWShredder found nothing
About Buster found Nothing
Adaware found 40 objects mostly Alexia threads and misc cookies...All have
been deleted.

Here is the log from HiJack This:

Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network
Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe


I haven't done anything with the HiJack This stuff...let me know if there is
something there that should be removed.

The download problem still persists and as I stated before it has to be this
computer because I can download fine over the same modem & line with another
computer.

I wait for your reply...Thanks Bob
 
Here is the log from Hijack this:

Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network
Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this stuff.

I await your reply
 
Hi Telguy99 :-)

I am not an analysis with the HiJackThis logs, so it is best for you to post
this log at one of the support forums here so that the proper experts can
analyze it and make the proper recommendations as to what corrective actions
you need to do, if any.

AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
..
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.

If you wish, post a link here to the forum where you post your log and we
can continue to follow the progress there. :-)

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel
present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet
Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage
Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture
Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems,
Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network
Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this stuff.

I await your reply



Jan Il said:
Hi Telguy99 :-)


Then your system still have some kind of scumware on it. A Trojan,
malware
or hijacker. You said that you ran HiJackThis and it did not find
anything.
Is this what the experts on the forum where you posted your log told you?
What other removal tools have you run besides the HJT? What spyware
removers did you run? Did you run AdAware or CWShredder?

An anti-spyware or adware removal program cannot detect or remove
malware,
hijackers, parasites or Trojans, and most anit-virus programs can't
either.
So, you need to run the programs that have the correct definitions to
find
and remove them.

Download the following programs from another machine if necessary, then
copy
to the affected machine, install and run them. Run the HJT again in Safe
Mode and post the log to the forums let the experts recheck it for you.
Another thing, some variants of malware can replicate themselves
repeatedly
if they are not removed properly.

Run this one first:

BHODemon - Free-
http://www.definitivesolutions.com/bhodemon.htm

then run these in Safe Mode, as well as HJT:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

About:Buster - Free
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip

AdAware SE - Free
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update before running to be sure it has the latest definitions. It does
not
come updated.

Also, if you have any 3rd party toolbars such as Google or Yahoo, disable
them. If you have Yahoo Companion uninstall it.

Look in the Add/Remove Programs and see if there is anything there that
you
did not install. If so, uninstall it.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Hi,

I posted my log...here is the link:


http://www.bleepingcomputer.com/forums/topict12976.html#entry80184

Jan Il said:
Hi Telguy99 :-)

I am not an analysis with the HiJackThis logs, so it is best for you to post
this log at one of the support forums here so that the proper experts can
analyze it and make the proper recommendations as to what corrective actions
you need to do, if any.

AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
..
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.

If you wish, post a link here to the forum where you post your log and we
can continue to follow the progress there. :-)

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel
present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet
Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage
Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture
Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems,
Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network
Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this stuff.

I await your reply



Jan Il said:
Hi Telguy99 :-)

Well I repaired win 2000 and have reloaded all the updates....but my
downloads are still very slow. I hooked ua nother computer to my dsl
modem
and it is very fast so the problem is not the modem or line it has to
be
something on this computer...I've defragged, cleaned temp files ran
spyware
detectors all to no avail...what else is there to do...this is very
frustrating.

Then your system still have some kind of scumware on it. A Trojan,
malware
or hijacker. You said that you ran HiJackThis and it did not find
anything.
Is this what the experts on the forum where you posted your log told you?
What other removal tools have you run besides the HJT? What spyware
removers did you run? Did you run AdAware or CWShredder?

An anti-spyware or adware removal program cannot detect or remove
malware,
hijackers, parasites or Trojans, and most anit-virus programs can't
either.
So, you need to run the programs that have the correct definitions to
find
and remove them.

Download the following programs from another machine if necessary, then
copy
to the affected machine, install and run them. Run the HJT again in Safe
Mode and post the log to the forums let the experts recheck it for you.
Another thing, some variants of malware can replicate themselves
repeatedly
if they are not removed properly.

Run this one first:

BHODemon - Free-
http://www.definitivesolutions.com/bhodemon.htm

then run these in Safe Mode, as well as HJT:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

About:Buster - Free
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip

AdAware SE - Free
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update before running to be sure it has the latest definitions. It does
not
come updated.

Also, if you have any 3rd party toolbars such as Google or Yahoo, disable
them. If you have Yahoo Companion uninstall it.

Look in the Add/Remove Programs and see if there is anything there that
you
did not install. If so, uninstall it.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



:

Hi Bob :-)

Hi Jan,

Thank you for the hijack this suggestion...I did download and run it
but
unfortunately it didn't find anything. So the problem persists.
I've
cleaned cache, temp & temp internet files...history too. I've
defragged
all
with no help. I've disabled the firewall and anti-virus...checked
my
router
& DSL modem all with no help...What else could be causing this
problem.

When I click download the download box comes right up and the little
file
folder starts moving like it should but it sjust sits there
sometimes
after a
few minutes it will start downloading but then pauses again or it
downloads
and some ridiculously slow speed like 1.2 kbps. Downloads that used
to
take
less than a minute now can take up to an hour.

Any help anyone has would be greatly appreciated.

There are some things that can get changed by something and just don't
work
as they should. If you have not already done so, try doing a repair
of
your
system and see if it helps: Here are the instructions for properly
repairing the W2K if you need them:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were installed
*after*
installing IE6. You will have to go to the Windows Update and
reinstall
all
the necessary updates after the reinstall.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




:

Hi Bob :-)

One other thing you might try is HiJackThis. It is possible that
there
is
some type of malware or other 3rd party software on your system
that
is
causing the probelem, if it is not that you are limited by the
speed
available through the site you are connected to for the download.

If here is anything adverse on your system. HJT will be able to
define
it
and the experts on the forum will be able to advise you of any
corrective
action that might be necessary. The HJT program should be run in
Safe
Mode
for best results:

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the
HiJackThis
Support
Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of
any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums.
Please
follow all posting instructions carefully to avoid having your log
deleted
or ignored.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I have a program that cleans temp files, cache, history etc on a
daily
basis...I've also run spybot search and destroy, ad-aware &
cwshedder
but
the
problem persists...Any other suggestions? Bob

:

Hi Bob :-)

Try clearing your Temporary Interenet Files and see if that
helps:

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I recently started having the problem when I try to download a
file
the
download box opens and it says it's downloading but it
sometimes
takes
3
or 4
minutes before it actually statrts to download...Also
sometimes
it
will
download only part of a file and just stop in the middle...the
download
box
stays open and it says it's downloading but nothing is
happening.
I
am
running windows 2000 and have a DSL connection. I am on
internet
explorer
6.0 sp2. Why is this happening and how can I correct the
problem?

Any help would be greatly appreciated.

Thanks Bob
 
Hi Telguy99 :-)

Thank you :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Jan Il said:
Hi Telguy99 :-)

I am not an analysis with the HiJackThis logs, so it is best for you to
post
this log at one of the support forums here so that the proper experts can
analyze it and make the proper recommendations as to what corrective
actions
you need to do, if any.

AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
..
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log
deleted
or ignored.

If you wish, post a link here to the forum where you post your log and we
can continue to follow the progress there. :-)

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program
Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
"C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon
2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program
Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel
present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet
Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage
Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture
Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl
Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems,
Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -
Network
Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this
stuff.

I await your reply



:

Hi Telguy99 :-)

Well I repaired win 2000 and have reloaded all the updates....but my
downloads are still very slow. I hooked ua nother computer to my dsl
modem
and it is very fast so the problem is not the modem or line it has
to
be
something on this computer...I've defragged, cleaned temp files ran
spyware
detectors all to no avail...what else is there to do...this is very
frustrating.

Then your system still have some kind of scumware on it. A Trojan,
malware
or hijacker. You said that you ran HiJackThis and it did not find
anything.
Is this what the experts on the forum where you posted your log told
you?
What other removal tools have you run besides the HJT? What spyware
removers did you run? Did you run AdAware or CWShredder?

An anti-spyware or adware removal program cannot detect or remove
malware,
hijackers, parasites or Trojans, and most anit-virus programs can't
either.
So, you need to run the programs that have the correct definitions to
find
and remove them.

Download the following programs from another machine if necessary,
then
copy
to the affected machine, install and run them. Run the HJT again in
Safe
Mode and post the log to the forums let the experts recheck it for
you.
Another thing, some variants of malware can replicate themselves
repeatedly
if they are not removed properly.

Run this one first:

BHODemon - Free-
http://www.definitivesolutions.com/bhodemon.htm

then run these in Safe Mode, as well as HJT:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

About:Buster - Free
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip

AdAware SE - Free
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update before running to be sure it has the latest definitions. It
does
not
come updated.

Also, if you have any 3rd party toolbars such as Google or Yahoo,
disable
them. If you have Yahoo Companion uninstall it.

Look in the Add/Remove Programs and see if there is anything there
that
you
did not install. If so, uninstall it.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



:

Hi Bob :-)

Hi Jan,

Thank you for the hijack this suggestion...I did download and run
it
but
unfortunately it didn't find anything. So the problem persists.
I've
cleaned cache, temp & temp internet files...history too. I've
defragged
all
with no help. I've disabled the firewall and
anti-virus...checked
my
router
& DSL modem all with no help...What else could be causing this
problem.

When I click download the download box comes right up and the
little
file
folder starts moving like it should but it sjust sits there
sometimes
after a
few minutes it will start downloading but then pauses again or it
downloads
and some ridiculously slow speed like 1.2 kbps. Downloads that
used
to
take
less than a minute now can take up to an hour.

Any help anyone has would be greatly appreciated.

There are some things that can get changed by something and just
don't
work
as they should. If you have not already done so, try doing a
repair
of
your
system and see if it helps: Here are the instructions for properly
repairing the W2K if you need them:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were installed
*after*
installing IE6. You will have to go to the Windows Update and
reinstall
all
the necessary updates after the reinstall.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




:

Hi Bob :-)

One other thing you might try is HiJackThis. It is possible
that
there
is
some type of malware or other 3rd party software on your system
that
is
causing the probelem, if it is not that you are limited by the
speed
available through the site you are connected to for the
download.

If here is anything adverse on your system. HJT will be able to
define
it
and the experts on the forum will be able to advise you of any
corrective
action that might be necessary. The HJT program should be run in
Safe
Mode
for best results:

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the
HiJackThis
Support
Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you
of
any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums.
Please
follow all posting instructions carefully to avoid having your
log
deleted
or ignored.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I have a program that cleans temp files, cache, history etc on
a
daily
basis...I've also run spybot search and destroy, ad-aware &
cwshedder
but
the
problem persists...Any other suggestions? Bob

:

Hi Bob :-)

Try clearing your Temporary Interenet Files and see if that
helps:

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I recently started having the problem when I try to download
a
file
the
download box opens and it says it's downloading but it
sometimes
takes
3
or 4
minutes before it actually statrts to download...Also
sometimes
it
will
download only part of a file and just stop in the
middle...the
download
box
stays open and it says it's downloading but nothing is
happening.
I
am
running windows 2000 and have a DSL connection. I am on
internet
explorer
6.0 sp2. Why is this happening and how can I correct the
problem?

Any help would be greatly appreciated.

Thanks Bob
 
Hi Jan,

Have you been keeping up with the posts on Bleeping Computer? It doesn't
appear to be a HJT problem...Any other suggestions. Here is the Bleeping
Computer Liknk:
http://www.bleepingcomputer.com/forums/forumnewpost12976.html

Jan Il said:
Hi Telguy99 :-)

Thank you :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Jan Il said:
Hi Telguy99 :-)

I am not an analysis with the HiJackThis logs, so it is best for you to
post
this log at one of the support forums here so that the proper experts can
analyze it and make the proper recommendations as to what corrective
actions
you need to do, if any.

AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
..
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log
deleted
or ignored.

If you wish, post a link here to the forum where you post your log and we
can continue to follow the progress there. :-)

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm






Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program
Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
"C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon
2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program
Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel
present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet
Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage
Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture
Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl
Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems,
Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -
Network
Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this
stuff.

I await your reply



:

Hi Telguy99 :-)

Well I repaired win 2000 and have reloaded all the updates....but my
downloads are still very slow. I hooked ua nother computer to my dsl
modem
and it is very fast so the problem is not the modem or line it has
to
be
something on this computer...I've defragged, cleaned temp files ran
spyware
detectors all to no avail...what else is there to do...this is very
frustrating.

Then your system still have some kind of scumware on it. A Trojan,
malware
or hijacker. You said that you ran HiJackThis and it did not find
anything.
Is this what the experts on the forum where you posted your log told
you?
What other removal tools have you run besides the HJT? What spyware
removers did you run? Did you run AdAware or CWShredder?

An anti-spyware or adware removal program cannot detect or remove
malware,
hijackers, parasites or Trojans, and most anit-virus programs can't
either.
So, you need to run the programs that have the correct definitions to
find
and remove them.

Download the following programs from another machine if necessary,
then
copy
to the affected machine, install and run them. Run the HJT again in
Safe
Mode and post the log to the forums let the experts recheck it for
you.
Another thing, some variants of malware can replicate themselves
repeatedly
if they are not removed properly.

Run this one first:

BHODemon - Free-
http://www.definitivesolutions.com/bhodemon.htm

then run these in Safe Mode, as well as HJT:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

About:Buster - Free
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip

AdAware SE - Free
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update before running to be sure it has the latest definitions. It
does
not
come updated.

Also, if you have any 3rd party toolbars such as Google or Yahoo,
disable
them. If you have Yahoo Companion uninstall it.

Look in the Add/Remove Programs and see if there is anything there
that
you
did not install. If so, uninstall it.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



:

Hi Bob :-)

Hi Jan,

Thank you for the hijack this suggestion...I did download and run
it
but
unfortunately it didn't find anything. So the problem persists.
I've
cleaned cache, temp & temp internet files...history too. I've
defragged
all
with no help. I've disabled the firewall and
anti-virus...checked
my
router
& DSL modem all with no help...What else could be causing this
problem.

When I click download the download box comes right up and the
little
file
folder starts moving like it should but it sjust sits there
sometimes
after a
few minutes it will start downloading but then pauses again or it
downloads
and some ridiculously slow speed like 1.2 kbps. Downloads that
used
to
take
less than a minute now can take up to an hour.

Any help anyone has would be greatly appreciated.

There are some things that can get changed by something and just
don't
work
as they should. If you have not already done so, try doing a
repair
of
your
system and see if it helps: Here are the instructions for properly
repairing the W2K if you need them:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were installed
*after*
installing IE6. You will have to go to the Windows Update and
reinstall
all
the necessary updates after the reinstall.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




:

Hi Bob :-)

One other thing you might try is HiJackThis. It is possible
that
there
is
some type of malware or other 3rd party software on your system
that
is
causing the probelem, if it is not that you are limited by the
speed
available through the site you are connected to for the
download.

If here is anything adverse on your system. HJT will be able to
define
it
and the experts on the forum will be able to advise you of any
corrective
action that might be necessary. The HJT program should be run in
Safe
Mode
for best results:

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the
HiJackThis
Support
Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you
of
any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums.
Please
follow all posting instructions carefully to avoid having your
log
deleted
or ignored.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I have a program that cleans temp files, cache, history etc on
a
daily
basis...I've also run spybot search and destroy, ad-aware &
cwshedder
but
the
problem persists...Any other suggestions? Bob

:

Hi Bob :-)

Try clearing your Temporary Interenet Files and see if that
helps:

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I recently started having the problem when I try to download
a
file
the
download box opens and it says it's downloading but it
sometimes
takes
3
or 4
minutes before it actually statrts to download...Also
sometimes
it
will
download only part of a file and just stop in the
middle...the
download
box
stays open and it says it's downloading but nothing is
happening.
I
am
running windows 2000 and have a DSL connection. I am on
internet
explorer
6.0 sp2. Why is this happening and how can I correct the
problem?

Any help would be greatly appreciated.

Thanks Bob
 
Hi Telguy99 :-)
Hi Jan,

Have you been keeping up with the posts on Bleeping Computer? It doesn't
appear to be a HJT problem...Any other suggestions. Here is the Bleeping
Computer Liknk:
http://www.bleepingcomputer.com/forums/forumnewpost12976.html

Well that is good news, that you have no scumware on your system. However,
there does seem something that is interfering with the downloads. If you are
able to download without problem from backup browser, then it does nto
appear to be a machine speed issue. I have been checking in on your post to
the Bleeping Computers now and then, and they have done a good job for you.

Did you install any updates prior to the problem starting? Do you have any
3rd party toolbars or popup blockers? If so, disable them. If you have Yahoo
Companion uninstall it. Check your firewall and AV for any security settings
that might be blocking your downloads. Make sure that you have cleared all
your cookies and off line files.

Go to IE>Tools>Internet Options>Security>highlight Intenet Sites and click
the Default level tab
Do the same thing for the Trusted Sites
Go to Privacy tab>uncheck Popups at the bottom if you have it., and set your
slider to Medium if different.

Try disabling Zone Alarm Pro if you have it, and see if that helps.

Also, take a look at the information here and see if it will help.

Problems downloading
http://inetexplorer.mvps.org/answers_8.htm#downloading

Downloading Problems and errors
http://www.generation.net/~hleboeuf/downfile.htm

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


Jan Il said:
Hi Telguy99 :-)

Thank you :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
:

Hi Telguy99 :-)

I am not an analysis with the HiJackThis logs, so it is best for you
to
post
this log at one of the support forums here so that the proper experts
can
analyze it and make the proper recommendations as to what corrective
actions
you need to do, if any.

AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
..
(Note: You will have to Register before posting on these Forums.
Please
follow all posting instructions carefully to avoid having your log
deleted
or ignored.

If you wish, post a link here to the forum where you post your log and
we
can continue to follow the progress there. :-)

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm






Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program
Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
"C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon
2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program
Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program
Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control
Panel
present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet
Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage
Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg
Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly
Picture
Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro
Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl
Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl
Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco
Systems,
Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service
(dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International,
Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -
Network
Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs
Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this
stuff.

I await your reply



:

Hi Telguy99 :-)

Well I repaired win 2000 and have reloaded all the updates....but
my
downloads are still very slow. I hooked ua nother computer to my
dsl
modem
and it is very fast so the problem is not the modem or line it
has
to
be
something on this computer...I've defragged, cleaned temp files
ran
spyware
detectors all to no avail...what else is there to do...this is
very
frustrating.

Then your system still have some kind of scumware on it. A Trojan,
malware
or hijacker. You said that you ran HiJackThis and it did not find
anything.
Is this what the experts on the forum where you posted your log
told
you?
What other removal tools have you run besides the HJT? What
spyware
removers did you run? Did you run AdAware or CWShredder?

An anti-spyware or adware removal program cannot detect or remove
malware,
hijackers, parasites or Trojans, and most anit-virus programs can't
either.
So, you need to run the programs that have the correct definitions
to
find
and remove them.

Download the following programs from another machine if necessary,
then
copy
to the affected machine, install and run them. Run the HJT again
in
Safe
Mode and post the log to the forums let the experts recheck it for
you.
Another thing, some variants of malware can replicate themselves
repeatedly
if they are not removed properly.

Run this one first:

BHODemon - Free-
http://www.definitivesolutions.com/bhodemon.htm

then run these in Safe Mode, as well as HJT:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

About:Buster - Free
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip

AdAware SE - Free
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update before running to be sure it has the latest definitions. It
does
not
come updated.

Also, if you have any 3rd party toolbars such as Google or Yahoo,
disable
them. If you have Yahoo Companion uninstall it.

Look in the Add/Remove Programs and see if there is anything there
that
you
did not install. If so, uninstall it.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



:

Hi Bob :-)

Hi Jan,

Thank you for the hijack this suggestion...I did download and
run
it
but
unfortunately it didn't find anything. So the problem
persists.
I've
cleaned cache, temp & temp internet files...history too. I've
defragged
all
with no help. I've disabled the firewall and
anti-virus...checked
my
router
& DSL modem all with no help...What else could be causing this
problem.

When I click download the download box comes right up and the
little
file
folder starts moving like it should but it sjust sits there
sometimes
after a
few minutes it will start downloading but then pauses again or
it
downloads
and some ridiculously slow speed like 1.2 kbps. Downloads
that
used
to
take
less than a minute now can take up to an hour.

Any help anyone has would be greatly appreciated.

There are some things that can get changed by something and just
don't
work
as they should. If you have not already done so, try doing a
repair
of
your
system and see if it helps: Here are the instructions for
properly
repairing the W2K if you need them:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were
installed
*after*
installing IE6. You will have to go to the Windows Update and
reinstall
all
the necessary updates after the reinstall.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




:

Hi Bob :-)

One other thing you might try is HiJackThis. It is possible
that
there
is
some type of malware or other 3rd party software on your
system
that
is
causing the probelem, if it is not that you are limited by
the
speed
available through the site you are connected to for the
download.

If here is anything adverse on your system. HJT will be able
to
define
it
and the experts on the forum will be able to advise you of
any
corrective
action that might be necessary. The HJT program should be run
in
Safe
Mode
for best results:

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the
HiJackThis
Support
Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise
you
of
any
necessary steps to clean your system.
(Note: You will have to Register before posting on these
Forums.
Please
follow all posting instructions carefully to avoid having
your
log
deleted
or ignored.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I have a program that cleans temp files, cache, history etc
on
a
daily
basis...I've also run spybot search and destroy, ad-aware &
cwshedder
but
the
problem persists...Any other suggestions? Bob

:

Hi Bob :-)

Try clearing your Temporary Interenet Files and see if
that
helps:

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit
or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I recently started having the problem when I try to
download
a
file
the
download box opens and it says it's downloading but it
sometimes
takes
3
or 4
minutes before it actually statrts to download...Also
sometimes
it
will
download only part of a file and just stop in the
middle...the
download
box
stays open and it says it's downloading but nothing is
happening.
I
am
running windows 2000 and have a DSL connection. I am on
internet
explorer
6.0 sp2. Why is this happening and how can I correct
the
problem?

Any help would be greatly appreciated.

Thanks Bob
 
Jan,
I tried all the suggestions you posted on the 17th...no help...and the
prolem seems like it is getting worse...now not only downloads are slow but
I'm getting lots of page errors or ie6 just stops responding. Again any help
would be appreciated. Telguy99

Jan Il said:
Hi Telguy99 :-)
Hi Jan,

Have you been keeping up with the posts on Bleeping Computer? It doesn't
appear to be a HJT problem...Any other suggestions. Here is the Bleeping
Computer Liknk:
http://www.bleepingcomputer.com/forums/forumnewpost12976.html

Well that is good news, that you have no scumware on your system. However,
there does seem something that is interfering with the downloads. If you are
able to download without problem from backup browser, then it does nto
appear to be a machine speed issue. I have been checking in on your post to
the Bleeping Computers now and then, and they have done a good job for you.

Did you install any updates prior to the problem starting? Do you have any
3rd party toolbars or popup blockers? If so, disable them. If you have Yahoo
Companion uninstall it. Check your firewall and AV for any security settings
that might be blocking your downloads. Make sure that you have cleared all
your cookies and off line files.

Go to IE>Tools>Internet Options>Security>highlight Intenet Sites and click
the Default level tab
Do the same thing for the Trusted Sites
Go to Privacy tab>uncheck Popups at the bottom if you have it., and set your
slider to Medium if different.

Try disabling Zone Alarm Pro if you have it, and see if that helps.

Also, take a look at the information here and see if it will help.

Problems downloading
http://inetexplorer.mvps.org/answers_8.htm#downloading

Downloading Problems and errors
http://www.generation.net/~hleboeuf/downfile.htm

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


Jan Il said:
Hi Telguy99 :-)

Hi,

I posted my log...here is the link:


http://www.bleepingcomputer.com/forums/topict12976.html#entry80184

Thank you :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.


:

Hi Telguy99 :-)

I am not an analysis with the HiJackThis logs, so it is best for you
to
post
this log at one of the support forums here so that the proper experts
can
analyze it and make the proper recommendations as to what corrective
actions
you need to do, if any.

AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
..
(Note: You will have to Register before posting on these Forums.
Please
follow all posting instructions carefully to avoid having your log
deleted
or ignored.

If you wish, post a link here to the forum where you post your log and
we
can continue to follow the progress there. :-)

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm






Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program
Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
"C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon
2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program
Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program
Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control
Panel
present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet
Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage
Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg
Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly
Picture
Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro
Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl
Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl
Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco
Systems,
Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service
(dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International,
Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -
Network
Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs
Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this
stuff.

I await your reply



:

Hi Telguy99 :-)

Well I repaired win 2000 and have reloaded all the updates....but
my
downloads are still very slow. I hooked ua nother computer to my
dsl
modem
and it is very fast so the problem is not the modem or line it
has
to
be
something on this computer...I've defragged, cleaned temp files
ran
spyware
detectors all to no avail...what else is there to do...this is
very
frustrating.

Then your system still have some kind of scumware on it. A Trojan,
malware
or hijacker. You said that you ran HiJackThis and it did not find
anything.
Is this what the experts on the forum where you posted your log
told
you?
What other removal tools have you run besides the HJT? What
spyware
removers did you run? Did you run AdAware or CWShredder?

An anti-spyware or adware removal program cannot detect or remove
malware,
hijackers, parasites or Trojans, and most anit-virus programs can't
either.
So, you need to run the programs that have the correct definitions
to
find
and remove them.

Download the following programs from another machine if necessary,
then
copy
to the affected machine, install and run them. Run the HJT again
in
Safe
Mode and post the log to the forums let the experts recheck it for
you.
Another thing, some variants of malware can replicate themselves
repeatedly
if they are not removed properly.

Run this one first:

BHODemon - Free-
http://www.definitivesolutions.com/bhodemon.htm

then run these in Safe Mode, as well as HJT:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

About:Buster - Free
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip

AdAware SE - Free
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update before running to be sure it has the latest definitions. It
does
not
come updated.

Also, if you have any 3rd party toolbars such as Google or Yahoo,
disable
them. If you have Yahoo Companion uninstall it.

Look in the Add/Remove Programs and see if there is anything there
that
you
did not install. If so, uninstall it.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



:

Hi Bob :-)

Hi Jan,

Thank you for the hijack this suggestion...I did download and
run
it
but
unfortunately it didn't find anything. So the problem
persists.
I've
cleaned cache, temp & temp internet files...history too. I've
defragged
all
with no help. I've disabled the firewall and
anti-virus...checked
my
router
& DSL modem all with no help...What else could be causing this
problem.

When I click download the download box comes right up and the
little
file
folder starts moving like it should but it sjust sits there
sometimes
after a
few minutes it will start downloading but then pauses again or
it
downloads
and some ridiculously slow speed like 1.2 kbps. Downloads
that
used
to
take
less than a minute now can take up to an hour.

Any help anyone has would be greatly appreciated.

There are some things that can get changed by something and just
don't
work
as they should. If you have not already done so, try doing a
repair
of
your
system and see if it helps: Here are the instructions for
properly
repairing the W2K if you need them:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were
installed
*after*
installing IE6. You will have to go to the Windows Update and
reinstall
all
the necessary updates after the reinstall.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




:

Hi Bob :-)

One other thing you might try is HiJackThis. It is possible
that
there
is
some type of malware or other 3rd party software on your
system
that
is
causing the probelem, if it is not that you are limited by
the
speed
available through the site you are connected to for the
download.

If here is anything adverse on your system. HJT will be able
to
define
it
and the experts on the forum will be able to advise you of
any
corrective
action that might be necessary. The HJT program should be run
in
Safe
Mode
for best results:

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the
HiJackThis
Support
Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise
you
of
any
necessary steps to clean your system.
(Note: You will have to Register before posting on these
Forums.
Please
follow all posting instructions carefully to avoid having
your
log
deleted
or ignored.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I have a program that cleans temp files, cache, history etc
on
a
daily
basis...I've also run spybot search and destroy, ad-aware &
cwshedder
but
the
problem persists...Any other suggestions? Bob

:

Hi Bob :-)

Try clearing your Temporary Interenet Files and see if
that
helps:

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit
or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I recently started having the problem when I try to
download
a
file
the
download box opens and it says it's downloading but it
sometimes
takes
3
or 4
minutes before it actually statrts to download...Also
sometimes
it
will
download only part of a file and just stop in the
middle...the
download
box
stays open and it says it's downloading but nothing is
happening.
I
am
running windows 2000 and have a DSL connection. I am on
internet
explorer
6.0 sp2. Why is this happening and how can I correct
the
problem?

Any help would be greatly appreciated.

Thanks Bob
 
Earlier in the thread, you mention you have some sort of program that cleans
out your TIF. Don't know how well it's working. Go here and do it
manually - http://www.mvps.org/winhelp2002/delcache.htm

You now mention that you're getting error messages. We'll need the details
of those error messages to help.

When that error message comes up, click the blue link by "To see what this
error report contains - click here". Need to know the App name and Mod name.
http://inetexplorer.mvps.org/answers_8.htm#ert

Or go to this article - Description and Availability of Internet Explorer
Error Reporting Tool
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll down
for how to disable the Error Reporting Tool, and then let Windows capture
the error the next time. There will then be an error box with a Details
button. Need to know the XXXX caused a YYYY in module ZZZZ part. You can
leave out the stack dump numbers.
 
Any other suggestions...The problem appears to be getting worse.

Jan Il said:
Hi Telguy99 :-)
Hi Jan,

Have you been keeping up with the posts on Bleeping Computer? It doesn't
appear to be a HJT problem...Any other suggestions. Here is the Bleeping
Computer Liknk:
http://www.bleepingcomputer.com/forums/forumnewpost12976.html

Well that is good news, that you have no scumware on your system. However,
there does seem something that is interfering with the downloads. If you are
able to download without problem from backup browser, then it does nto
appear to be a machine speed issue. I have been checking in on your post to
the Bleeping Computers now and then, and they have done a good job for you.

Did you install any updates prior to the problem starting? Do you have any
3rd party toolbars or popup blockers? If so, disable them. If you have Yahoo
Companion uninstall it. Check your firewall and AV for any security settings
that might be blocking your downloads. Make sure that you have cleared all
your cookies and off line files.

Go to IE>Tools>Internet Options>Security>highlight Intenet Sites and click
the Default level tab
Do the same thing for the Trusted Sites
Go to Privacy tab>uncheck Popups at the bottom if you have it., and set your
slider to Medium if different.

Try disabling Zone Alarm Pro if you have it, and see if that helps.

Also, take a look at the information here and see if it will help.

Problems downloading
http://inetexplorer.mvps.org/answers_8.htm#downloading

Downloading Problems and errors
http://www.generation.net/~hleboeuf/downfile.htm

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


Jan Il said:
Hi Telguy99 :-)

Hi,

I posted my log...here is the link:


http://www.bleepingcomputer.com/forums/topict12976.html#entry80184

Thank you :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.


:

Hi Telguy99 :-)

I am not an analysis with the HiJackThis logs, so it is best for you
to
post
this log at one of the support forums here so that the proper experts
can
analyze it and make the proper recommendations as to what corrective
actions
you need to do, if any.

AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
..
(Note: You will have to Register before posting on these Forums.
Please
follow all posting instructions carefully to avoid having your log
deleted
or ignored.

If you wish, post a link here to the forum where you post your log and
we
can continue to follow the progress there. :-)

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm






Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program
Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
"C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon
2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program
Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program
Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control
Panel
present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet
Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage
Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg
Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly
Picture
Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro
Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl
Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl
Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco
Systems,
Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service
(dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International,
Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -
Network
Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs
Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this
stuff.

I await your reply



:

Hi Telguy99 :-)

Well I repaired win 2000 and have reloaded all the updates....but
my
downloads are still very slow. I hooked ua nother computer to my
dsl
modem
and it is very fast so the problem is not the modem or line it
has
to
be
something on this computer...I've defragged, cleaned temp files
ran
spyware
detectors all to no avail...what else is there to do...this is
very
frustrating.

Then your system still have some kind of scumware on it. A Trojan,
malware
or hijacker. You said that you ran HiJackThis and it did not find
anything.
Is this what the experts on the forum where you posted your log
told
you?
What other removal tools have you run besides the HJT? What
spyware
removers did you run? Did you run AdAware or CWShredder?

An anti-spyware or adware removal program cannot detect or remove
malware,
hijackers, parasites or Trojans, and most anit-virus programs can't
either.
So, you need to run the programs that have the correct definitions
to
find
and remove them.

Download the following programs from another machine if necessary,
then
copy
to the affected machine, install and run them. Run the HJT again
in
Safe
Mode and post the log to the forums let the experts recheck it for
you.
Another thing, some variants of malware can replicate themselves
repeatedly
if they are not removed properly.

Run this one first:

BHODemon - Free-
http://www.definitivesolutions.com/bhodemon.htm

then run these in Safe Mode, as well as HJT:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

About:Buster - Free
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip

AdAware SE - Free
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update before running to be sure it has the latest definitions. It
does
not
come updated.

Also, if you have any 3rd party toolbars such as Google or Yahoo,
disable
them. If you have Yahoo Companion uninstall it.

Look in the Add/Remove Programs and see if there is anything there
that
you
did not install. If so, uninstall it.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



:

Hi Bob :-)

Hi Jan,

Thank you for the hijack this suggestion...I did download and
run
it
but
unfortunately it didn't find anything. So the problem
persists.
I've
cleaned cache, temp & temp internet files...history too. I've
defragged
all
with no help. I've disabled the firewall and
anti-virus...checked
my
router
& DSL modem all with no help...What else could be causing this
problem.

When I click download the download box comes right up and the
little
file
folder starts moving like it should but it sjust sits there
sometimes
after a
few minutes it will start downloading but then pauses again or
it
downloads
and some ridiculously slow speed like 1.2 kbps. Downloads
that
used
to
take
less than a minute now can take up to an hour.

Any help anyone has would be greatly appreciated.

There are some things that can get changed by something and just
don't
work
as they should. If you have not already done so, try doing a
repair
of
your
system and see if it helps: Here are the instructions for
properly
repairing the W2K if you need them:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were
installed
*after*
installing IE6. You will have to go to the Windows Update and
reinstall
all
the necessary updates after the reinstall.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




:

Hi Bob :-)

One other thing you might try is HiJackThis. It is possible
that
there
is
some type of malware or other 3rd party software on your
system
that
is
causing the probelem, if it is not that you are limited by
the
speed
available through the site you are connected to for the
download.

If here is anything adverse on your system. HJT will be able
to
define
it
and the experts on the forum will be able to advise you of
any
corrective
action that might be necessary. The HJT program should be run
in
Safe
Mode
for best results:

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the
HiJackThis
Support
Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise
you
of
any
necessary steps to clean your system.
(Note: You will have to Register before posting on these
Forums.
Please
follow all posting instructions carefully to avoid having
your
log
deleted
or ignored.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I have a program that cleans temp files, cache, history etc
on
a
daily
basis...I've also run spybot search and destroy, ad-aware &
cwshedder
but
the
problem persists...Any other suggestions? Bob

:

Hi Bob :-)

Try clearing your Temporary Interenet Files and see if
that
helps:

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit
or
other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I recently started having the problem when I try to
download
a
file
the
download box opens and it says it's downloading but it
sometimes
takes
3
or 4
minutes before it actually statrts to download...Also
sometimes
it
will
download only part of a file and just stop in the
middle...the
download
box
stays open and it says it's downloading but nothing is
happening.
I
am
running windows 2000 and have a DSL connection. I am on
internet
explorer
6.0 sp2. Why is this happening and how can I correct
the
problem?

Any help would be greatly appreciated.

Thanks Bob
 
Hi Jan,

Thought I'd post back to let you know my download problem is fixed...You'll
never guess what it was. Webshots for some reason Webshots was holding up
anyand all internet downloads. I uninstalled websshoys and everything is
working fine now. Thanks for your help.

Telguy99 said:
Any other suggestions...The problem appears to be getting worse.

Jan Il said:
Hi Telguy99 :-)
Hi Jan,

Have you been keeping up with the posts on Bleeping Computer? It doesn't
appear to be a HJT problem...Any other suggestions. Here is the Bleeping
Computer Liknk:
http://www.bleepingcomputer.com/forums/forumnewpost12976.html

Well that is good news, that you have no scumware on your system. However,
there does seem something that is interfering with the downloads. If you are
able to download without problem from backup browser, then it does nto
appear to be a machine speed issue. I have been checking in on your post to
the Bleeping Computers now and then, and they have done a good job for you.

Did you install any updates prior to the problem starting? Do you have any
3rd party toolbars or popup blockers? If so, disable them. If you have Yahoo
Companion uninstall it. Check your firewall and AV for any security settings
that might be blocking your downloads. Make sure that you have cleared all
your cookies and off line files.

Go to IE>Tools>Internet Options>Security>highlight Intenet Sites and click
the Default level tab
Do the same thing for the Trusted Sites
Go to Privacy tab>uncheck Popups at the bottom if you have it., and set your
slider to Medium if different.

Try disabling Zone Alarm Pro if you have it, and see if that helps.

Also, take a look at the information here and see if it will help.

Problems downloading
http://inetexplorer.mvps.org/answers_8.htm#downloading

Downloading Problems and errors
http://www.generation.net/~hleboeuf/downfile.htm

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


:

Hi Telguy99 :-)

Hi,

I posted my log...here is the link:


http://www.bleepingcomputer.com/forums/topict12976.html#entry80184

Thank you :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.


:

Hi Telguy99 :-)

I am not an analysis with the HiJackThis logs, so it is best for you
to
post
this log at one of the support forums here so that the proper experts
can
analyze it and make the proper recommendations as to what corrective
actions
you need to do, if any.

AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
..
(Note: You will have to Register before posting on these Forums.
Please
follow all posting instructions carefully to avoid having your log
deleted
or ignored.

If you wish, post a link here to the forum where you post your log and
we
can continue to follow the progress there. :-)

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm






Logfile of HijackThis v1.99.1
Scan saved at 8:08:28 PM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Userinit.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program
Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
Networks\Visual
IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
"C:\Program
Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon
2\BHODemon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program
Files\Microsoft
Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program
Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control
Panel
present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} -
C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -
{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
Files\Yahoo!\Common\ylogin.dll
O12 - Plugin for .pdf: C:\Program Files\Internet
Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage
Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg
Class) -
C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly
Picture
Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro
Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl
Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl
Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco
Systems,
Inc.
- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service
(dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International,
Inc. -
C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -
Network
Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs
Inc. -
C:\WINNT\system32\ZoneLabs\vsmon.exe

Also I ran the other programs in safe mode and here is what I found:

BHO helper found 1 item Adobe helper...said it was OK to keep.
About Buster found nothing
CWShredder found nothing
Adaware found 40 objects all have been deleted.

Let me know if there is anything I should do with the Hijack this
stuff.

I await your reply



:

Hi Telguy99 :-)

Well I repaired win 2000 and have reloaded all the updates....but
my
downloads are still very slow. I hooked ua nother computer to my
dsl
modem
and it is very fast so the problem is not the modem or line it
has
to
be
something on this computer...I've defragged, cleaned temp files
ran
spyware
detectors all to no avail...what else is there to do...this is
very
frustrating.

Then your system still have some kind of scumware on it. A Trojan,
malware
or hijacker. You said that you ran HiJackThis and it did not find
anything.
Is this what the experts on the forum where you posted your log
told
you?
What other removal tools have you run besides the HJT? What
spyware
removers did you run? Did you run AdAware or CWShredder?
 
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