Downloading Problem

  • Thread starter Thread starter Brown47
  • Start date Start date
B

Brown47

I cannot connect to downloading sights. Every time I try to connect to a
download I get the message: "Internet Explorer Cannot Display the Page". I
cannot log into the server. Also, automatic updates have stopped working. I
got an error message from Microsoft #0x80072EE7. I've tried their published
repair but it did not work.
 
Brown47 said:
I cannot connect to downloading sights. Every time I try to connect to a
download I get the message: "Internet Explorer Cannot Display the Page". I
cannot log into the server. Also, automatic updates have stopped working. I
got an error message from Microsoft #0x80072EE7. I've tried their published
repair but it did not work.
Click to expand...

Please copy and paste the following into a Notepad and safe as Reg.bat on
your Desktop then double click the Reg.bat to execute it and click "YES" to
register the Required DLLs for the windows updates engine.

regsvr32 Msxml.dll
regsvr32 Msxml2.dll
regsvr32 atl.dll
regsvr32 wuapi.dll
regsvr32 inetcomm.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 cryptsvc.dll
regsvr32 dssenh.dll
regsvr32 qmgr.dll
regsvr32 wuapi.dll
regsvr32 qmgrprxy.dll
regsvr32 wups2.dll
net start wuauserv

you have to add these sites to your Trusted Sites in I.E. or you can turn
off your
Windows Firewall or configure any other Third party firewall you may have.

Tools -> Internet Options -> Security -> Trusted Sites ->
Sites -> Add this Web site to the zone:

http://*.windowsupdate.microsoft.com
http://download.windowsupdate.com
http://update.microsoft.com/
https://*.windowsupdate.microsoft.com
https://windowsupdate.microsoft.com


You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
http://support.microsoft.com/kb/836941

You may receive an error message when you search for available updates on
the Windows Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/?kbid=883821

HTH.
nass
 
I have been having the same problem, and I have also tried the published
repairs and they have not worked. I have just saved the *.dll files in
notepad as Reg.bat. When I double clicked the reg.bat, it registered all of
them successfully except for one. Cryptsvc.dll. When it ran cryptsvc.dll, it
said that (cryptsvc.dill was loaded, but the dll register sever entry point
was not found. This file can not be registered.) What do I do now. My
automatic updates still will not work.
Thanks.
 
Cryptographic Service Error!
http://www.updatexp.com/cryptographic-service.html
Try Dial-A-Fix:
http://wiki.djlizard.net/Dial-a-fix

Install Windows Update Version 3:
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe

Please reboot and see if your machine will get and install the updates.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

HTH.
nass
 
Here is the list that you asked for. I did try to reboot but it didn’t work.
Don’t look at this to long or it might make you cross-eyed. Thanks for your
help.

Application

Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 1/2/2008
Time: 9:47:25 PM
User: N/A
Computer: HOME-BASE
Description:
Failed auto update retrieval of third-party root list sequence number from:

<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network

connection does not exist.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3011
Date: 1/2/2008
Time: 3:56:36 PM
User: N/A
Computer: HOME-BASE
Description:
Unloading the performance counter strings for service WmiApRpl (WmiApRpl)
failed. The Error code is the first DWORD in Data

section.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: f2 03 00 00 3b 07 00 00 ò...;...

Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3012
Date: 1/2/2008
Time: 3:56:36 PM
User: N/A
Computer: HOME-BASE
Description:
The performance strings in the Performance registry value is corrupted when
process Performance extension counter provider.

BaseIndex value from Performance registry is the first DWORD in Data
section, LastCounter value is the second DWORD in Data

section, and LastHelp value is the third DWORD in Data section.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 37 07 00 00 00 00 00 00 7.......
0008: 00 00 00 00 ca 03 00 00 ....Ê...

Event Type: Information
Event Source: SecurityCenter
Event Category: None
Event ID: 1800
Date: 1/2/2008
Time: 3:52:35 PM
User: N/A
Computer: HOME-BASE
Description:
The Windows Security Center Service has started.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/30/2007
Time: 10:55:27 AM
User: N/A
Computer: HOME-BASE
Description:
Faulting application ipe.exe, version 2.0.0.0, faulting module treectl.dll,
version 2.0.0.0, fault address 0x00002da9.

For

more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 70 65 ure ipe
0018: 2e 65 78 65 20 32 2e 30 .exe 2.0
0020: 2e 30 2e 30 20 69 6e 20 .0.0 in
0028: 74 72 65 65 63 74 6c 2e treectl.
0030: 64 6c 6c 20 32 2e 30 2e dll 2.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 32 64 61 39 0d 0a 002da9..

Security
Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 1/2/2008
Time: 9:58:16 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: HOME-BASE
Description:
IPSec Services: IPSec Services failed to get the complete list of network
interfaces on the machine. This can be a

potential security hazard to the machine since some of the network
interfaces may not get the protection as desired by the

applied IPSec filters. Please run IPSec monitor snap-in to further diagnose
the problem.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 1/2/2008
Time: 3:52:35 PM
User: NT AUTHORITY\SYSTEM
Computer: HOME-BASE
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: Olen Cross
Domain: HOME-BASE
Logon Type: 2
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: HOME-BASE

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 1/2/2008
Time: 3:52:35 PM
User: NT AUTHORITY\SYSTEM
Computer: HOME-BASE
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Olen Cross
Source Workstation: HOME-BASE
Error Code: 0xC000006A


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

System
Event Type: Error
Event Source: incdrm
Event Category: None
Event ID: 7
Date: 1/2/2008
Time: 5:12:38 PM
User: N/A
Computer: HOME-BASE
Description:
The description for Event ID ( 7 ) in Source ( incdrm ) cannot be found. The
local computer may not have the necessary

registry information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE=

flag to retrieve this description; see Help and Support for details. The
following information is part of the event:

\Device\MrwR00000000.
Data:
0000: 0f 00 18 00 01 00 6a 00 ......j.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....œ..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 a8 74 20 00 00 00 00 .¨t ....
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 02 c4 00 00 00 11 03 00 .Ä......

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/2/2008
Time: 3:52:35 PM
User: N/A
Computer: HOME-BASE
Description:
The Icatch(V) Video Camera Device service failed to start due to the
following error:
The system cannot find the file specified.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Windows Update Agent
Event Category: Software Sync
Event ID: 16
Date: 1/2/2008
Time: 12:22:53 AM
User: N/A
Computer: HOME-BASE
Description:
Unable to Connect: Windows is unable to connect to the automatic updates
service and therefore cannot download and install

updates according to the set schedule. Windows will continue to try to
establish a connection.

For more information, see

Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 30 sult=0x0
0010: 30 30 30 30 30 30 30 20 0000000
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 30 30 30 30 30 30 ={000000
0028: 30 30 2d 30 30 30 30 2d 00-0000-
0030: 30 30 30 30 2d 30 30 30 0000-000
0038: 30 2d 30 30 30 30 30 30 0-000000
0040: 30 30 30 30 30 30 7d 20 000000}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 30 Number=0
0058: 20 00 .




nass said:
Cryptographic Service Error!
http://www.updatexp.com/cryptographic-service.html
Try Dial-A-Fix:
http://wiki.djlizard.net/Dial-a-fix

Install Windows Update Version 3:
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe

Please reboot and see if your machine will get and install the updates.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

HTH.
nass
---
http://www.nasstec.co.uk

Olen44 said:
I have been having the same problem, and I have also tried the published
repairs and they have not worked. I have just saved the *.dll files in
notepad as Reg.bat. When I double clicked the reg.bat, it registered all of
them successfully except for one. Cryptsvc.dll. When it ran cryptsvc.dll, it
said that (cryptsvc.dill was loaded, but the dll register sever entry point
was not found. This file can not be registered.) What do I do now. My
automatic updates still will not work.
Thanks.
Click to expand...
Click to expand...
 
:

Hi Olen,
Please make sure the machine malware and virus free, also you can run the
system file checker (sfc) to repair any corrupt/damaged system files/folders,
but I'm sure you will get a grasp of the problem after you read carefully the
info o the links below.
Good luck.
Please find My reply under each error message:

Application

Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 1/2/2008
Time: 9:47:25 PM
User: N/A
Computer: HOME-BASE
Description:
Failed auto update retrieval of third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network

connection does not exist.

Event ID 8 is logged in the Application log
http://support.microsoft.com/kb/317541
==========================================================
Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3011
Date: 1/2/2008
Time: 3:56:36 PM
User: N/A
Computer: HOME-BASE
Description:
Unloading the performance counter strings for service WmiApRpl (WmiApRpl)
failed. The Error code is the first DWORD in Data section

http://www.microsoft.com/communitie...5dc71973d43c&lang=en&cr=US&sloc=en-us&m=1&p=1

SCOM 2007 - Error's installing OpsMgr 2007 Agent on remote DC
http://blogs.technet.com/edwalt/archive/2007/09/11/1941207.aspx

WMI Performance Adapter
http://www.blackviper.com/WinXP/Services/WMI_Performance_Adapter.htm

WMI Windows Management Instrumentation
http://www.microsoft.com/whdc/system/pnppwr/wmi/default.mspx

http://smallvoid.com/article/winnt-services-winmgmt.html

You may be need the latest windows installer:
http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en
How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/kb/555175

You may want to Repair the WMI as follow:
MS:: <Quote>
Stopping and Starting the WMI Service

If you are experiencing problems with the WMI service you might need to
manually stop and restart the service. Before doing so you should enable
WMI’s verbose logging option. This provides additional information in the WMI
error logs that might be useful in diagnosing the problem. To enable verbose
logging using the WMI control, do the following:
1.Open the Computer Management MMC snap-in and expand Services and
Applications.
2.Right-click WMI Control and click Properties.
3.In the WMI Control Properties dialog box, on the Logging tab, select
Verbose (includes extra information for Microsoft troubleshooting) and then
click OK.
Alternatively, you can modify the following registry values:
•Set HKEY_LOCAL_MACHINE\Software\Microsoft\WBEM\CIMOM\Logging to 2.
•Set HKEY_LOCAL_MACHINE\Software\Microsoft\WBEM\CIMOM\Logging File Max Size
to 4000000.
After enabling verbose logging try stopping the WMI service by typing the
following
Open a run command prompt:
net stop winmgmt

If the net stop command fails you can force the service to stop by typing
this:
winmgmt /kill

Important. If you are running Windows XP or Windows Server 2003 the WMI
service runs inside a process named Svchost; this process contains other
services as well as WMI. Because of that, you should not try to stop
Svchost;
if you succeed, you’ll stop all the other services running in that process
as
well. Instead, use net stop winmgmt or winmgmt /kill in order to stop just
the WMI service.

You can then restart the service by typing the following command:
net start winmgmt

If the service does not restart try rebooting the computer to see if that
corrects the problem.
If it does not, then continue reading.
MS:: </Quote>

Open a run command and try to re-register these DLLs:
regsvr32 hnetcfg.dll
regsvr32 netcfgx.dll
regsvr32 netman.dll
regsvr32 atl.dll
regsvr32 netshell.dll

"WMI Diagnosis Utility"
http://www.microsoft.com/technet/scriptcenter/topics/help/wmidiag.mspx

Systems that have changed the default Access Control List permissions on the
%windir%\registration directory may experience various problems after you
install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC
http://support.microsoft.com/kb/909444
Also you can download the DiagWMI from here and some good solutions on the
page:
http://windowsxp.mvps.org/repairwmi.htm.

<Ramesh Quote>:

* Insert your Windows XP CD into the drive.

Important note: If you've installed Service Pack 1 or 2, you need to
insert your Windows XP CD (with Service Pack integration, called as the
Slipstreamed Windows XP CD). If you don't have one, you may point to the
%Windir%\ServicePackFiles\i386 folder for the updated DLLs required during
WMI repair. Or, you may create a Slipstreamed XP CD, and insert it when
prompted.

* Click Start, Run and type the following command, and press enter:

rundll32.exe setupapi,InstallHinfSection WBEM 132 %windir%\inf\wbemoc.inf

* Repair process should take few minutes to complete.
Then, restart Windows for the changes to take effect
</End of Quote>
==========================================================
Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3012
Date: 1/2/2008
Time: 3:56:36 PM
User: N/A
Computer: HOME-BASE
Description:
The performance strings in the Performance registry value is corrupted when
process Performance extension counter provider.

BaseIndex value from Performance registry is the first DWORD in Data
section, LastCounter value is the second DWORD in Data

section, and LastHelp value is the third DWORD in Data section.


How to manually rebuild Performance Counter Library values
http://support.microsoft.com/kb/300956
======================================================
Event Type: Information
Event Source: SecurityCenter
Event Category: None
Event ID: 1800
Date: 1/2/2008
Time: 3:52:35 PM
User: N/A
Computer: HOME-BASE
Description:
The Windows Security Center Service has started.

If you have an anti-virus with firewall turn the WIn firewall OFF.

Windows Security Center – Managing the State of Security
http://www.microsoft.com/windowsxp/sp2/wscoverview.mspx

Note: what your Anti-virus and anti-malware arrangement?.
If you have an AV with Firewall you don't want Windows Firewall ON at all.

==========================================================
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/30/2007
Time: 10:55:27 AM
User: N/A
Computer: HOME-BASE
Description:
Faulting application ipe.exe, version 2.0.0.0, faulting module treectl.dll,
version 2.0.0.0, fault address 0x00002da9.

Do you have Scanner installed or you Ulead Photoimpact?, try to uninstall
the drivers/software for it then reinstall after solving the updates issue.

Located here:
c:\program files\ulead systems\ulead photoimpact 11\treectl.dll

http://phpbb.ulead.com.tw/EN/viewtopic.php?p=95163&sid=d9f961a3900d484985f7c210f5bd72bf

==========================================================
Security
Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 1/2/2008
Time: 9:58:16 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: HOME-BASE
Description:
IPSec Services: IPSec Services failed to get the complete list of network
interfaces on the machine. This can be a

potential security hazard to the machine since some of the network
interfaces may not get the protection as desired by the

applied IPSec filters. Please run IPSec monitor snap-in to further diagnose
the problem.

Is this XP Home or Pro, if it is XP Home I will not be worried about the
error as it is a Network minor error and can be corrected
by the Network Card or the two network establishing communications.

IPSec Service" running and set to Automatic
Make sure the Power savings for the NIC is unchecked>

Internet Protocol security (IPSec) overview
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/ipsec.mspx

IPSec Policy Agent service
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sag_ipsec_und13.mspx

==========================================================

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 1/2/2008
Time: 3:52:35 PM
User: NT AUTHORITY\SYSTEM
Computer: HOME-BASE
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: Olen Cross
Domain: HOME-BASE
Logon Type: 2
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: HOME-BASE

So this machine in a Domain..hmmm!, you need to see the Audit security are
all set up correctly, it looks like all of it concern about the Security
settings, either
security set up or Protections software and Root Certificates!.

Security Event for Associating Service Account Logon Events
http://support.microsoft.com/kb/274176

Event ID: 529
http://www.chicagotech.net/troubleshooting/event529a.htm
http://publib.boulder.ibm.com/infoc...opic=/com.ibm.itcim.doc/tcim80_install95.html


==========================================================================================


Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 1/2/2008
Time: 3:52:35 PM
User: NT AUTHORITY\SYSTEM
Computer: HOME-BASE
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Olen Cross
Source Workstation: HOME-BASE
Error Code: 0xC000006A

The user Entered the Password incorrectly, so the Audit issued a failure
event log under security in the Event Log.
http://www.eventid.net/display.asp?eventid=680&eventno=2267&source=Security&phase=1
Monitoring Important Security Events
http://www.windowsitpro.com/Article/ArticleID/40046/40046.html

http://thelazyadmin.com/blogs/thelazyadmin/archive/2005/07/27/Troubleshooting-Event-ID-680.aspx

===================================================================================================

System
Event Type: Error
Event Source: incdrm
Event Category: None
Event ID: 7
Date: 1/2/2008
Time: 5:12:38 PM
User: N/A
Computer: HOME-BASE
Description:
The description for Event ID ( 7 ) in Source ( incdrm ) cannot be found. The
local computer may not have the necessary

registry information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE=

flag to retrieve this description; see Help and Support for details. The
following information is part of the event:

\Device\MrwR00000000.

The description for Event ID ( 7 ) in Source ( incdrm ) cannot be found.
http://www.eventid.net/display.asp?eventid=7&eventno=7153&source=incdrm&phase=1


=============================================================================================

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/2/2008
Time: 3:52:35 PM
User: N/A
Computer: HOME-BASE
Description:
The Icatch(V) Video Camera Device service failed to start due to the
following error:
The system cannot find the file specified.

Image capture program for modified 1004x camera
http://www.geocities.com/jgroveuk/iCatch.html

=======================================================================================================

Event Type: Error
Event Source: Windows Update Agent
Event Category: Software Sync
Event ID: 16
Date: 1/2/2008
Time: 12:22:53 AM
User: N/A
Computer: HOME-BASE
Description:
Unable to Connect: Windows is unable to connect to the automatic updates
service and therefore cannot download and install

updates according to the set schedule. Windows will continue to try to
establish a connection.

http://www.updatexp.com/0x80072efd.html

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2010809&SiteID=17

http://support.microsoft.com/kb/836941

HTH.
nass
 
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