Download help

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We purchased the disc so we could download films and music on to our pc,we installedit all ,but when we try to use it ,it says cannot find re-writer drive ,also one of the drawers were you put the disc in the tower won't open ,could this be why we can't get it working.
 
We have 2 drives one is showing when you click the computer icon and ones not ,one of the drawers on the tower opens and one doesn't .

Thanx for answering me :?)
 
No draw open = no power

Anybody been inside the PC?

if so, I think you may have to open the case and see if they both have power connected. :thumb:
 
As Mucks has said:nod:. Now it would help if you could post the spec of your PC please;)
 
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