downgrading from 2003 to 2002

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Guest

I am replacing Outlook Student/Teacher 2003 with Office XP (2002) Outlook.
The datafiles used with 2003 were migrated from 2000 so they are all
compatible. My problem is that the contacts folder (which still contains all
its entries) is not by default used for the address book. When I go to email
accounts, view existing address book it already shows the outlook address
book, but when I go to the properties of the contacts folder, it won't let me
select it for use with the address book (the box is grayed out). What am I
doing wrong?
 
tcocke said:
I am replacing Outlook Student/Teacher 2003 with Office XP (2002)
Outlook.
Why?

The datafiles used with 2003 were migrated from 2000 so they
are all compatible. My problem is that the contacts folder (which
still contains all its entries) is not by default used for the
address book. When I go to email accounts, view existing address
book it already shows the outlook address book, but when I go to the
properties of the contacts folder, it won't let me select it for use
with the address book (the box is grayed out). What am I doing wrong?
Click to expand...

What you haven't done is add the Outlook Adress Book service to your mail
profile or its connection to the Contacts folders has been damaged. Click
Tools>E-mail Accounts>View or change existing directories or address
books>Next. If the Outlook Address Book service is not there, click
Add>Additonal Address Books>Next, select the OAB service, then click Next
and Finish. You may have to stop and restart Outlook, but the "Show this
folder as an e-mail Address Book" check box will be available then. If it
is there, select it, click Remove, then Finish, stop and restart Outlook and
add the OAB service in as above.
 
I deleted Outlook Address Book from the existing address books. When I try
to re-add it, I get the message "The account you have added is not fully
configured. It might not work properly until re-configured correctly." The
thing is, I did not add the account; it automatically configured itself from
the existing datafiles when I uninstalled 2003 and installed XP. I have
tried completely uninstalling Office XP and re-installing it. When I go to
View address books, the Outlook address book is not there and I get the same
message if I try to add it.
 
tcocke said:
I deleted Outlook Address Book from the existing address books. When
I try to re-add it, I get the message "The account you have added is
not fully configured. It might not work properly until re-configured
correctly." The thing is, I did not add the account; it
automatically configured itself from the existing datafiles when I
uninstalled 2003 and installed XP. I have tried completely
uninstalling Office XP and re-installing it. When I go to View
address books, the Outlook address book is not there and I get the
same message if I try to add it.
Click to expand...

When downgrading, you should start with a new profile. See
http://www.howto-outlook.com/Faq/newprofile.htm . You may also find this
useful:
http://www.howto-outlook.com/howto/downgradefromoutlook2003.htm
 
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