Double emails

  • Thread starter Thread starter Guest
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G

Guest

Since I got a new computer a couple of weeks ago, people are saying that
every time they get email from me, they get each message twice. Their names
are only in my address book once.

Any ideas what's causing this and what I can do to eliminate the problem?

thank you!
 
Try a) sending yourself an email to confirm this problem
b) uninstall your antivirus, reboot, and test again.

Gary VanderMolen
 
Gary VanderMolen said:
Try a) sending yourself an email to confirm this problem
b) uninstall your antivirus, reboot, and test again.

Gary VanderMolen




Gary,
Click to expand...
I sent myself a test and got double emails; then I uninstalled my antivirus
program, rebooted computer and sent another test email. Still got double
emails.

Any other suggestions??

Thanks
 
The only other possibility that I can think of is that your email account
is corrupted. Create a new email account with the same settings as
the old one. Delete the old account. Restart WinMail and try it.

Gary VanderMolen
 
Gary VanderMolen said:
The only other possibility that I can think of is that your email account
is corrupted. Create a new email account with the same settings as
the old one. Delete the old account. Restart WinMail and try it.

Gary VanderMolen




Gary, thanks for your help. I finally figured it out. I went into winmail: tools: accounts........somehow it showed my email account twice. I removed one of them, then did the test and everything works right now.
Click to expand...

Thanks again,
natalie
 
Glad you got it working.
Somehow I always assume that when a problem like yours develops,
the user first inspects the email accounts (Tools, Accounts), but I guess
we can't take anything for granted.

Gary VanderMolen
 
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