Don't know if this will help but won't hurt to try. Open Printers and Faxes
in the Control Panel. Find the printer you are using. Right click on it.
Click Ports. Make sure that USB port for the printer is checked. If not
you will have to create a port for it.
Is it possible to connect the printer to the computer with a Parallel
printer cable? This will solve the problems without any trouble. Simply
delete the printer and reinstall it in the Add Printer wizard.