domain email problem

  • Thread starter Thread starter joneill60
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joneill60

hi i was wondering if anyone can help me with a problem i have. i have a
domain name i use for my emails with jimmy in front of it but no matter
what i change jimmy to i still recieve it. the problem is i want to
create an account for my son which will be colin in front of the
address but how can i make sure his emails go to his account and not
mine. thanks in advance
jimmy
 
Ask your domain host how to set up additional mailboxes at domain level. This is not an Outlook problem.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, joneill60 asked:

| hi i was wondering if anyone can help me with a problem i have. i
| have a domain name i use for my emails with jimmy in front of it but
| no matter what i change jimmy to i still recieve it. the problem is i
| want to create an account for my son which will be colin in front of
| the address but how can i make sure his emails go to his account and
| not mine. thanks in advance
| jimmy
 
This acount need to be created on the domain, use you control panel to access
the acount config and go to option email then create a new one and a new
password
Note:
if you configure the two acouns in the same computer some emails software
put al emails together,
use the live mail ou microsoft outlook to distinguish the email
 
thanks for your replies. after spending some time on it yesterday i
came to the same conclusion. i don't see an option in mr site to create
a new mail box so i will email them today and see if it's possible on
their system. thanks again your help is much appreciated.
 
joneill60 said:
hi i was wondering if anyone can help me with a problem i have. i have a
domain name i use for my emails with jimmy in front of it but no matter
what i change jimmy to i still recieve it. the problem is i want to
create an account for my son which will be colin in front of the
address but how can i make sure his emails go to his account and not
mine. thanks in advance
jimmy
Click to expand...

Your webhosted domain includes a catch-all account. All e-mails go into
that account whether the username is defined or not. You need to create
a new account to actually have e-mails using that defined username go
into that new account. Then you have to decide what to do with all the
e-mails that do not specify a defined username and instead get captured
into the catch-all account. You also need to find out if your webhosted
domain's e-mail services actually provides you with separate mailboxes
or if they are merely aliases to the same mailbox.
 
joneill60 said:
cfaria;259905 Wrote:

after spending some time on it yesterday i came to the same
conclusion. i don't see an option in mr site to create a new mail box
so i will email them today and see if it's possible on their system.
thanks again your help is much appreciated.
Click to expand...

"i have a domain name". Yeah, that's a name, not a web site. Anyone
can register a domain name. That's doesn't they need any hardware that
uses that domain. Do YOU have the servers setup to support that
domain? Do you rely on some webhosting service to which that domain
has been assigned and they do all the hardware and server management
for you?

You asking the webhost provider to add a new e-mail account will result
in them telling you that YOU are the admin for your webhosted site and
to use your account's configuration screens to manage your webhosted
site. If their webhosting service includes more than one mailbox for
the service plan you purchased or contracted from them, you'll have to
go into your webhosted account's configuration to add another e-mail
account. At most, they'll just point you at their web help page
telling you how YOU can manage your webhosted account with them.
 
'VanguardLH[_2_ said:
;259954']joneill60 said:

cfaria;259905 Wrote:
Click to expand...

i thank you for your reply but really i am not quite that thick. as
have said i have a mr site account who host my web site and i alread
have an email address running through that site. as someone alread
pointed out i need to add another mail box to my account so i hav
realised it is nothing to do with outlook but somthing i need to do i
mr site
Click to expand...
 
dug about in mr site today and cracked it. made another mail box so now
cooking with gas. thanks for the replies and pointing me in the right
direction everyone.
 
Glad you got it solved!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, joneill60 asked:

| dug about in mr site today and cracked it. made another mail box so
| now cooking with gas. thanks for the replies and pointing me in the
| right direction everyone.
 
joneill60 said:
dug about in mr site today and cracked it. made another mail box so now
cooking with gas. thanks for the replies and pointing me in the right
direction everyone.
Click to expand...

You might want to do a test. Send an e-mail to one account. Then send
another e-mail to the other (new) account. Then have Outlook poll from
only *one* of those accounts. If you see both test e-mails, what the
webhost provider gives you are aliases to the same mailbox. You want to
ensure that you actually do get *seperate* mailboxes for each account.
"Family" or aliased account names suck if you want multiple users to get
their e-mails and have them separate from everyone else's e-mail and one
user doesn't understand why their e-mails are disappearing because
another user already grabbed it out of the shared mailbox.
 
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