C
Charles Rhynes
This is the third time I have posted my problem with my printer. Is there
anyone out there who has a clue? I can't even get an e-mail much less a
response. Here it is-
I am running WIN XP PRO with all the current updates
installed and I have a Canon BJC-4300 which I tried to
install the driver for that I downloaded from Canons WEB
Site (which they claim works fine with XP even though I
get the message stating this software has not been
tested and approved for XP; something there readme file
claims will happen but to ignore) and now I have the
following problems & error messages:
On a regular basis a window will pop up saying, "Spooler
SubSystem App has Encountered a problem and needs to
close!" It then wants to send a report to Microsoft which
I have a million times
I tried to delete the printer and I get an error message
that says, "Print spooler service is not running!"
I was able to delete it but it took a reboot for it to go
away but when XP Pro restarted and it said it found new
hardware the printer wizard said it had a problem and had
to discontinue the installation.
If I try to reinstall the driver I downloaded it too
gives a message that the driver was not installed and the
printer may not work!
I try to add a printer and I get the following
message, "Operation could not be completed!"
When I tried to view the properties of the printer when
there was an Icon for it I would get a message that it
was unable to open the properties due to Print Spooler
Service Not Running!" as well.
I initially attempted to install the printer as a network
printer to print through my SMC Barricade SMC7004ABR
router (which always worked fine with WIN9x) and set it
up to print to the router port and when that didn't work
I deleted all Apps associated with the printer (Canon
Creative & etc) and then shut down and plugged it into my
Parallel Port Directly but still was unable to install
it. When I try to view Network Printer Properties I get
the same messages.
I don't know if when I installed the various Apps such as
Canon Creative it somehow installed the original driver
and since I didn't delete it first it has screwed it up
but I know that when I attempted to install the drivers
that came with it XP would let me and told me to go to
the Manufacture for an updated driver which is what I did.
I really need to print something bad so any help you can
give would be great.
Respectfully,
Chuck Rhynes
..
anyone out there who has a clue? I can't even get an e-mail much less a
response. Here it is-
I am running WIN XP PRO with all the current updates
installed and I have a Canon BJC-4300 which I tried to
install the driver for that I downloaded from Canons WEB
Site (which they claim works fine with XP even though I
get the message stating this software has not been
tested and approved for XP; something there readme file
claims will happen but to ignore) and now I have the
following problems & error messages:
On a regular basis a window will pop up saying, "Spooler
SubSystem App has Encountered a problem and needs to
close!" It then wants to send a report to Microsoft which
I have a million times
I tried to delete the printer and I get an error message
that says, "Print spooler service is not running!"
I was able to delete it but it took a reboot for it to go
away but when XP Pro restarted and it said it found new
hardware the printer wizard said it had a problem and had
to discontinue the installation.
If I try to reinstall the driver I downloaded it too
gives a message that the driver was not installed and the
printer may not work!
I try to add a printer and I get the following
message, "Operation could not be completed!"
When I tried to view the properties of the printer when
there was an Icon for it I would get a message that it
was unable to open the properties due to Print Spooler
Service Not Running!" as well.
I initially attempted to install the printer as a network
printer to print through my SMC Barricade SMC7004ABR
router (which always worked fine with WIN9x) and set it
up to print to the router port and when that didn't work
I deleted all Apps associated with the printer (Canon
Creative & etc) and then shut down and plugged it into my
Parallel Port Directly but still was unable to install
it. When I try to view Network Printer Properties I get
the same messages.
I don't know if when I installed the various Apps such as
Canon Creative it somehow installed the original driver
and since I didn't delete it first it has screwed it up
but I know that when I attempted to install the drivers
that came with it XP would let me and told me to go to
the Manufacture for an updated driver which is what I did.
I really need to print something bad so any help you can
give would be great.
Respectfully,
Chuck Rhynes
..