does not work!!!!!!!!!!!!!!!

  • Thread starter Thread starter tomsmith
  • Start date Start date
why does remote assistant only work if both novice and
expert are signed on as admin. when we sign on to
regular account(limited) it cannot resolve host name
 
why does remote assistance only work if both users are
signed on as administrators?
 
That's by design as a limited user doesn't have the rights to make system
changes and it is assumed that remote assistance would need that type of
access.
 
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