Does not recognize names in my address book

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Guest

Names in the To or CC field are not recognized when I sent email, even if
they are in my Contacts folder.

I had to re-install Windows. I copied my mail file from a CD backup, and I
copied the Contact folder. I don't remember the filename or location (it was
a few months ago).

I can see all the names when I click on the Contact folder. But the names
don't get translated into email addresses when I send email. Also, if I click
on Tools > Address Book, I get the following error:

The address list could not be displayed. The Contacts folder associated with
this address list could not be opened; it may have been moved or deleted, or
you do not have permissions.

How can I fix this problem?

Thanks,
-Jeff
 
All Outlook data is stored in one file, so you could not have "copied" this
data separately.
All you need to do is configure your Outlook Address Book. You failed to
post your version , so we cannot tell you how. However, since that
information is posted on a daily basis here, just find a post that applies
to your version and read it.
 
I'm horrible at searching for things like this. My version is MS Office 2002
(10.....). Please tell (or point me to) how to configure correctly if you can.

I saw somewhere (but I can't find it again) where I made sure to select the
option which allowed Contact folder lookups, so I may have already done that
part correct.

The data came from Outlook Express on my previous PC; could it have been in
two files there?


Russ Valentine said:
All Outlook data is stored in one file, so you could not have "copied" this
data separately.
All you need to do is configure your Outlook Address Book. You failed to
post your version , so we cannot tell you how. However, since that
information is posted on a daily basis here, just find a post that applies
to your version and read it.
--
Russ Valentine
[MVP-Outlook]
Jeff said:
Names in the To or CC field are not recognized when I sent email, even if
they are in my Contacts folder.

I had to re-install Windows. I copied my mail file from a CD backup, and I
copied the Contact folder. I don't remember the filename or location (it
was
a few months ago).

I can see all the names when I click on the Contact folder. But the names
don't get translated into email addresses when I send email. Also, if I
click
on Tools > Address Book, I get the following error:

The address list could not be displayed. The Contacts folder associated
with
this address list could not be opened; it may have been moved or deleted,
or
you do not have permissions.

How can I fix this problem?

Thanks,
-Jeff
Click to expand...
Click to expand...
 
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Jeff said:
I'm horrible at searching for things like this. My version is MS Office
2002
(10.....). Please tell (or point me to) how to configure correctly if you
can.

I saw somewhere (but I can't find it again) where I made sure to select
the
option which allowed Contact folder lookups, so I may have already done
that
part correct.

The data came from Outlook Express on my previous PC; could it have been
in
two files there?


Russ Valentine said:
All Outlook data is stored in one file, so you could not have "copied"
this
data separately.
All you need to do is configure your Outlook Address Book. You failed to
post your version , so we cannot tell you how. However, since that
information is posted on a daily basis here, just find a post that
applies
to your version and read it.
--
Russ Valentine
[MVP-Outlook]
Jeff said:
Names in the To or CC field are not recognized when I sent email, even
if
they are in my Contacts folder.

I had to re-install Windows. I copied my mail file from a CD backup,
and I
copied the Contact folder. I don't remember the filename or location
(it
was
a few months ago).

I can see all the names when I click on the Contact folder. But the
names
don't get translated into email addresses when I send email. Also, if I
click
on Tools > Address Book, I get the following error:

The address list could not be displayed. The Contacts folder associated
with
this address list could not be opened; it may have been moved or
deleted,
or
you do not have permissions.

How can I fix this problem?

Thanks,
-Jeff
Click to expand...
Click to expand...
Click to expand...
 
Thanks, Russ. It worked perfectly.

Now do you know how I can get Outlook to try to anticipate what I'm typing
by the first few letters like it used to do? It was sort of like a type-ahead
feature: if I typed the first few letters, say "Da", it might anticpate that
I was typing "Daddy" and fill in the rest of the field. Any idea how to get
that back?

Thanks, again.
-Jeff
 
Jeff said:
Now do you know how I can get Outlook to try to anticipate what I'm
typing by the first few letters like it used to do?
Click to expand...

Tools>Options>E-mail Options>Advanced E-mail Options. Check the box labeled
"Suggest names while completing To, Cc, and Bcc fields". Then wait while it
builds up addresses as you send mail (it's not tied to your Contacts at
all).
 
I already had that option checked. I remember Outlook (or maybe Outlook
Express) used to predict what I was typing using the names in my Contact
list. Is there a way to set that up?
 
Jeff said:
I already had that option checked. I remember Outlook (or maybe
Outlook Express) used to predict what I was typing using the names in
my Contact list. Is there a way to set that up?
Click to expand...

While I believe Outlook Express does reference your Contacts, the
autocompletion feature of Outlook does not. The cache starts empty and
populates as you send messages. Each time you send, the resolved addresses
get stored in the cache. It's not tied to your Contacts in any way.
 
Bummer.
Thanks for the help.
-Jeff


Brian Tillman said:
While I believe Outlook Express does reference your Contacts, the
autocompletion feature of Outlook does not. The cache starts empty and
populates as you send messages. Each time you send, the resolved addresses
get stored in the cache. It's not tied to your Contacts in any way.
Click to expand...
 
Do you know how to remove names from the auto-completion list?

My dad changed email addresses, so I don't want his old email address to be
one of the auto-completion choices.

Thanks, again.
-Jeff
 
Jeff said:
Do you know how to remove names from the auto-completion list?

My dad changed email addresses, so I don't want his old email address
to be one of the auto-completion choices.
Click to expand...

If the old address starts with the same letter as another address, then you
can use your arrow keys to select the old address and then press Delete to
get rid of it.
 
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