Document shows in print queue but doesn't print

  • Thread starter Thread starter blue-eyed-tink
  • Start date Start date
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blue-eyed-tink

Running a Vista laptop and XP desktop connected to an HP 5500 OfficeJet. When
a document is printed from the laptop it shows in the laptop queue and the
desktop queue, but does not print. I can print documents from the XP desktop.
Help!!!
 
blue-eyed-tink said:
Running a Vista laptop and XP desktop connected to an HP 5500 OfficeJet.
When a document is printed from the laptop it shows in the laptop queue
and the desktop queue, but does not print. I can print documents from the
XP desktop. Help!!!
Click to expand...

Did you install Vista drivers for the printer onto the Vista machine? If
not, that's your next step. Get them from HP.

Malke
 
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