Do not have Personal Folders option

  • Thread starter Thread starter Prasanna G
  • Start date Start date
P

Prasanna G

Hi,

When we try to add a Personal Folder to the messaging
service, we click on Add and then we select the Personal
Folder.
We do not get Personal Folder as an option there.
Tried to do the complete Office installation agter trying
to install and repair Outlook and Office seperately.
Then uninstalled the complete software and re-installed it
once again but still the option is not there.
When we try to add the Personal Folder thru opening it we
get an error message saying that there was an unknown
error.
The software is Outlook 2000 SR1.
Could anyone please provide help on it.

Yours,
Prasanna G
 
Check the Mapisvc.inf file on this machine against one on a machine that works. It might be damaged.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 
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