G
Guest
I have a field "callback number" that defaults to the callerID phone number.
HOwever, on the rare occasion that the callback number might be different
than the caller's usual phone number, the user needs to enter a new phone
number. But what I'm concerned about is that it is possible for a user to go
back in to the record and change the caller to another name (by accident or
on purpose) and would then lose the callback number because it will default
back to the new caller they just changed it to.
Is it possible to make the callback number disabled once someone has entered
some value other than the callerID's usual number?
HOwever, on the rare occasion that the callback number might be different
than the caller's usual phone number, the user needs to enter a new phone
number. But what I'm concerned about is that it is possible for a user to go
back in to the record and change the caller to another name (by accident or
on purpose) and would then lose the callback number because it will default
back to the new caller they just changed it to.
Is it possible to make the callback number disabled once someone has entered
some value other than the callerID's usual number?