But don't you see. Your story above is the perfect example of how
reseating helped find the problem. It narrowed down the search to the
connector area.
It cost the company maybe $200,000 because the first and every tech
afterwards used a classic myth - reseating connectors - top ignore the
problem. Ignored the problem so long that the junk science created a
$200,000 expense.
Those techs did what many ill trained techs so often do. They
changed things until something worked. They did not find the problem
before fixing it. And they assumed connectors can be fixed by
cleaning or reseating - which only happens when the defect is
elsewhere. IOW they 'fixed symptoms' rather than 'solve the problem'.
You don't grasp the concept. Fixing things comes directly from
concepts taught in junior high science. To have a solution means both
experimental evidence AND fundamental underlying theory. Without
both, that is classic junk science.
In this case, experimental evidence is 'reseating eliminates a
failure'. Specs state that anything that 'reseating' would do must
never happen - in decades. Therefore both requirements for 'solving'
anything did not exist. If reseating fixes something, then electrical
reasons for why must also be explained. Reseating a connector means a
gross design failure or a defect located elsewhere. Reseating is
'curing symptoms'; not solving problems.
If reseating a connector solved that problem, then an integrated
circuit may be defective and getting worse with age. The tech simply
ignored the problem. Often because most techs do not even understand
the electrical concepts of IC operation.
Untrained techs rarely grasp it. That concept is what engineers
must teach their techs. Fixing something by 'reseating' is a classic
junk science solution. A tech that fixes something and does not know
why: well that is why Consumer magazines created trivial problems,
took their machines to certified computer techs, and rarely got the
problem solved. 'Reseating' solutions are common among computer techs
who do not even know how electricity works.
Why? A+ Certified computer techs need no electrical knowledge to
pass the test.
If 'reseating' eliminates a failure, then a problem still exists (is
unsolved). Those techs used junk science reasoning to keep
'reseating'. Therefore all products went out the door with the same
unsolved defect. One with contempt for junk science stumbled on a
$200,000 mistake. A $200,000 mistake because techs were using classic
junk science - 'reseating connectors'. Failure disappeared. But the
problem remained. They violated principles even taught in junior
high science. They cured symptoms; did not solve problems.
Because they kept solving the problem by reseating connectors, then
they created a $200,000 loss. Fixing a computer by reseating
connectors is classic junk science - means the problem remains
undetected and unsolved. An overwhelming majority of computer techs
would cure failures by only reseating or cleaning connector contacts.
Why does reseating temporarily cure a symptom? All connectors are
self-cleaning - as even defined in specifications. If cleaning
contacts eliminates a failure, then problem remains unsolved. Number
one problem - a tech who forgot why those lessons in junior high
science apply - a tech that practices junk science. Reseating
connectors only cures symptoms; does not solve the problem.
