Do I Have A Worm or Not?

  • Thread starter Thread starter Rellion
  • Start date Start date
R

Rellion

First off I admit I am a complete computer moron so i ask take it slow cause
i'm dinky to this stuff so but I reset my PC & it said this one file wouldn't
close like when you have to click end task and stuff. But I wrote down the
program and then I looked it up on the defender encyclopedia and it gave 4
pages of worms and my defender isnt finding anything is there a way i can
remove it to be safe and find out where it as and how i can get rid of it to
be safe? If you need to know the thing was called

app.Bl87ylQyTvEQlk4yz4YZQ.6

So if you guys could help me out that would rock most hard ty so much you
guys rule
 
Rellion said:
First off I admit I am a complete computer moron so i ask take it slow cause
i'm dinky to this stuff so but I reset my PC & it said this one file wouldn't
close like when you have to click end task and stuff. But I wrote down the
program and then I looked it up on the defender encyclopedia and it gave 4
pages of worms and my defender isnt finding anything is there a way i can
remove it to be safe and find out where it as and how i can get rid of it to
be safe? If you need to know the thing was called

app.Bl87ylQyTvEQlk4yz4YZQ.6

So if you guys could help me out that would rock most hard ty so much you
guys rule
Click to expand...

It Looks to me a Temp File in your Temp Folder!

Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
Run Disk Clean Up on your Drive.
HTH,
nass
 
Rellion said:
First off I admit I am a complete computer moron so i ask take it slow
cause
i'm dinky to this stuff so but I reset my PC & it said this one file
wouldn't
close like when you have to click end task and stuff. But I wrote down the
program and then I looked it up on the defender encyclopedia and it gave 4
pages of worms and my defender isnt finding anything is there a way i can
remove it to be safe and find out where it as and how i can get rid of it
to
be safe? If you need to know the thing was called

app.Bl87ylQyTvEQlk4yz4YZQ.6

So if you guys could help me out that would rock most hard ty so much you
guys rule
Click to expand...


Go to

www.malwarebytes.org

and download the free version, but do not run it yet.

Clear out temp Internet files using the tool in your browser.

Boot into Safe Mode, and then run Malwarebytes.

Remove any infections that it finds.

Boot into regular mode, and run it again.

All clear? If so, turn off the System Restore function. This will take a
minute or two.

When it has finished whirring away, re-instate System Restore and create a
new restore point..

Report back here with a progress report..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx
 
From: "Rellion" <[email protected]>

| First off I admit I am a complete computer moron so i ask take it slow cause
| i'm dinky to this stuff so but I reset my PC & it said this one file wouldn't
| close like when you have to click end task and stuff. But I wrote down the
| program and then I looked it up on the defender encyclopedia and it gave 4
| pages of worms and my defender isnt finding anything is there a way i can
| remove it to be safe and find out where it as and how i can get rid of it to
| be safe? If you need to know the thing was called

| app.Bl87ylQyTvEQlk4yz4YZQ.6

| So if you guys could help me out that would rock most hard ty so much you
| guys rule

Please provide information.

Where was the file "app.Bl87ylQyTvEQlk4yz4YZQ.6" located and how did you come to the
conclusion (which may be a faux conclusion) that the file is malware related ?
 
--
There''s no more justice just a cause and no cure and the body of suffering
we all endure and what terrifies me this day is they all call this gods love.
 
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