dnserror

  • Thread starter Thread starter Cris
  • Start date Start date
C

Cris

Every time I try to access to any website I get the following:

c:\windows\system\shdoclc.dll\dnserror.htm

The hosts file is OK.

Cookies, and temp files deleted.

I used CWShredder, Hijackthis and two antivirus without success.

What can I do with that Win XP Pro SP2 with an user account (no
administrator)?

Thanks.
 
Cris said:
Every time I try to access to any website I get the following:

c:\windows\system\shdoclc.dll\dnserror.htm

The hosts file is OK.

Cookies, and temp files deleted.

I used CWShredder, Hijackthis and two antivirus without success.

What can I do with that Win XP Pro SP2 with an user account (no
administrator)?

Thanks.
Click to expand...

go to Start | Run and type
CMD
In the command window type
netsh winsock reset

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
I get the same error message, but only while trying to load certain webpages.

I have WinXP Pro Version 5.1 (Build 2600.xpsp_sp2_rtm:Service Pack 2), and
IE Version 6.0.2900.2180.xpsp.sp2_rtm. Update Version:; SP2;
I am going through a router, then to a cable modem. I can ping anywhere.

I run AdAwareSE, SpyBot3.1, and Nortion Antivirus 2003 once a week. I keep
NA scanning all incoming/outgoing e-mails. AdAware and SpyBot found a few
items.
I deleted them, and emptied cookies and all temp internet files.

I have tried the following with no positive results;

cmd then netsh winsock reset
lspfix.exe -The only thing that shows up is mswsock.dll, winrnr.dll,
rsvpsp.dll.
I think I need all of them. And it doesn't give me any options to add
anything, unless I click on I know what I'm doing, which I don't.
WinsockFix.Exe
I also try to repair lsp.dll from the msconfig page, but it won't let me
browse to where the file is located. I can get to MyComputer, but no
folders, or drives show up to choose from.

I have also uninstalled ie and reinstalled it. No luck.
Then uninstalled SP2 and reinstalled it. No luck.

Any other suggestions would be appreciated. I'm considering formatting C:,
and reinstalling WinXP Pro, but that would be my last resort.
 
I get the same error message, but only while trying to load certain webpages.

I have WinXP Pro Version 5.1 (Build 2600.xpsp_sp2_rtm:Service Pack 2), and
IE Version 6.0.2900.2180.xpsp.sp2_rtm. Update Version:; SP2;
I am going through a router, then to a cable modem. I can ping anywhere.

I run AdAwareSE, SpyBot3.1, and Nortion Antivirus 2003 once a week. I keep
NA scanning all incoming/outgoing e-mails. AdAware and SpyBot found a few
items.
I deleted them, and emptied cookies and all temp internet files.

I have tried the following with no positive results;

cmd then netsh winsock reset
lspfix.exe -The only thing that shows up is mswsock.dll, winrnr.dll,
rsvpsp.dll.
I think I need all of them. And it doesn't give me any options to add
anything, unless I click on I know what I'm doing, which I don't.
WinsockFix.Exe
I also try to repair lsp.dll from the msconfig page, but it won't let me
browse to where the file is located. I can get to MyComputer, but no
folders, or drives show up to choose from.

I have also uninstalled ie and reinstalled it. No luck.
Then uninstalled SP2 and reinstalled it. No luck.

Any other suggestions would be appreciated. I'm considering formatting C:,
and reinstalling WinXP Pro, but that would be my last resort.
 
Angie said:
I get the same error message, but only while trying to load certain
webpages.

I have WinXP Pro Version 5.1 (Build 2600.xpsp_sp2_rtm:Service Pack
2), and IE Version 6.0.2900.2180.xpsp.sp2_rtm. Update Version:; SP2;
I am going through a router, then to a cable modem. I can ping
anywhere.

I run AdAwareSE, SpyBot3.1, and Nortion Antivirus 2003 once a week. I
keep NA scanning all incoming/outgoing e-mails. AdAware and SpyBot
found a few items.
I deleted them, and emptied cookies and all temp internet files.

I have tried the following with no positive results;

cmd then netsh winsock reset
lspfix.exe -The only thing that shows up is mswsock.dll, winrnr.dll,
rsvpsp.dll.
I think I need all of them. And it doesn't give me any options to add
anything, unless I click on I know what I'm doing, which I don't.
WinsockFix.Exe
I also try to repair lsp.dll from the msconfig page, but it won't let
me browse to where the file is located. I can get to MyComputer, but
no folders, or drives show up to choose from.

I have also uninstalled ie and reinstalled it. No luck.
Then uninstalled SP2 and reinstalled it. No luck.

Any other suggestions would be appreciated. I'm considering
formatting C:, and reinstalling WinXP Pro, but that would be my last
resort.
Click to expand...

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
I got the problem fixed, but it had nothing to do with the winsock, lsp, or IE.
There are 2 computers on our home network, going through a router.
My roommates computer had a virus called MShelp32.exe. Apparently, this had
changed his network connection settings, after resetting all of his network
connection settings, everything is working fine. Appreciate all your tips.
Thank you,

Angie
 
Hi Angie :-)
I got the problem fixed, but it had nothing to do with the winsock, lsp, or
IE.
There are 2 computers on our home network, going through a router.
My roommates computer had a virus called MShelp32.exe. Apparently, this
had
changed his network connection settings, after resetting all of his
network
connection settings, everything is working fine. Appreciate all your
tips.
Thank you,

Angie
Click to expand...

Glad to hear you were able to resolve your problem.

Thank you for posting back and letting us know what resolved the problem,
and for
the benefit of other readers who might have a similar problem. :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
 
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