DNS Snap-IN not allowing secondary DNS server

  • Thread starter Thread starter lunatic
  • Start date Start date
L

lunatic

Hi,
We have a small problem. Our primary DC and DNS server went down
along with the secondary DNS server. Now, when I go into the DNS Snap
In tool and try to add it (have complete connectivity), it failes and
cannot find the DNS server. Even though nslookups produce the right
output? Anybody have any ideas? The only thing I saw was Microsoft
Article 884548 and the promise of a hotfix. I haven't found the
hotfix, although my DNS.EXE is relatively up to date. Also, the
netdiag.exe tool fails to produce output. This setup worked before the
outage. Someone please direct me in the right way.
Thanks
 
Read inline please.

In
lunatic said:
Hi,
We have a small problem. Our primary DC and DNS server went down
along with the secondary DNS server. Now, when I go into the DNS Snap
In tool and try to add it (have complete connectivity), it failes and
cannot find the DNS server. Even though nslookups produce the right
output? Anybody have any ideas? The only thing I saw was Microsoft
Article 884548 and the promise of a hotfix. I haven't found the
hotfix, although my DNS.EXE is relatively up to date. Also, the
netdiag.exe tool fails to produce output. This setup worked before the
outage. Someone please direct me in the right way.
Thanks
Click to expand...

You have to call Microsoft to obtain the hotfix.

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lunatic said:
Hi,
We have a small problem. Our primary DC and DNS server went down
along with the secondary DNS server. Now, when I go into the DNS Snap
Click to expand...

Try adding it by IP address -- if you have trouble with name resolution
(DNS and NetBIOS) then you cannot expect that the Name will always
work in the MMC either.

Use the IP addresses.

If this doesn't work, then likely you have either a filtering/firewall
issue,
or an authentication issue.

Since most authentiction problems in AD domains are really DNS issues
this may be part of the problem too.
 
In
lunatic said:
Hi,
We have a small problem. Our primary DC and DNS server went down
along with the secondary DNS server. Now, when I go into the DNS Snap
In tool and try to add it (have complete connectivity), it failes and
cannot find the DNS server. Even though nslookups produce the right
output? Anybody have any ideas? The only thing I saw was Microsoft
Article 884548 and the promise of a hotfix. I haven't found the
hotfix, although my DNS.EXE is relatively up to date. Also, the
netdiag.exe tool fails to produce output. This setup worked before the
outage. Someone please direct me in the right way.
Thanks
Click to expand...

Check to see if the DNS service is running. If not, it won't be able to
"find" it.

Please post the output of the following:

An unedited ipconfig /all of the server
The output of an nslookup
typing 'net start'

This will help us get a better idea of what's going on.

As for the hotfix, Kevin said it - need to get it directly from Microsoft.
It's free.


--
Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP
Microsoft MVP - Directory Services
Microsoft Certified Trainer

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