S
S. Hyde
I'm having problems that appear to be DNS related, but
I'm at a loss... Any suggested troubleshooting steps you
can provide would be GREATLY appreciated. These problems
are seemingly random. I'm going along fine surfing the
net and all of a sudden my PC can't resolve anything.
Rebooting fixes the problem.
My versions are as follows:
- Windows XP Pro SP1a
- IE 6.0.2800.1106.xpsp2.030422-1633, SP1; Q818529;
Q330994.
Important Notes:
- The problem seemed to develop upon upgrading XP to
SP1a. Before SP1a this had never happened.
- I also installed a USB 2.0 PCI card around the same
time.
Other facts:
- Everything is set to "automatic" in TCP/IP settings.
- I have an Internet Router. Rebooting the router
doesn't solve the problem.
- The gateway router shows my PC's IP address as an
ACTIVE connection.
- Both the primary and secondary DNS server IP addresses
show up in the router.
- As far as the router is concerned, everything appears
to be fine.
- This problem goes beyond IE. All DNS resolution is
broken - such as my e-mail client's ability to resolve
the pop and smtp server names.
Take a look at the problems below. This is very
interesting (and perplexing) to me. Google is only an
example. The following symptoms exist for every site I
try.
I can nslookup Google, which implies that DNS is working:
C:\>nslookup www.google.com
Server: tampfldns04-amp.tampabay.rr.com
Address: 65.32.2.136
Non-authoritative answer:
Name: www.google.com
Address: 216.239.39.99
I cannot ping Google even though there are no
restrictions against ping. (I also cannot browse to
www.google.com in IE):
C:\>ping www.google.com
Ping request could not find host www.google.com. Please
check the name and try a
gain.
I cannot tracert to Google:
C:\>tracert www.google.com
Unable to resolve target system name www.google.com.
I can ping the IP address of Google (and I can also get
to Google by going to 216.239.39.99 in IE):
C:\>ping 216.239.39.99
Pinging 216.239.39.99 with 32 bytes of data:
Reply from 216.239.39.99: bytes=32 time=156ms TTL=51
Reply from 216.239.39.99: bytes=32 time=237ms TTL=51
Reply from 216.239.39.99: bytes=32 time=161ms TTL=51
Reply from 216.239.39.99: bytes=32 time=157ms TTL=51
Ping statistics for 216.239.39.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 156ms, Maximum = 237ms, Average = 177ms
I can ping the DNS server that should be resolving
www.google.com for me:
C:\>ping 65.32.2.136
Pinging 65.32.2.136 with 32 bytes of data:
Reply from 65.32.2.136: bytes=32 time=54ms TTL=252
Reply from 65.32.2.136: bytes=32 time=123ms TTL=252
Reply from 65.32.2.136: bytes=32 time=87ms TTL=252
Reply from 65.32.2.136: bytes=32 time=47ms TTL=252
Ping statistics for 65.32.2.136:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 123ms, Average = 77ms
I reboot and the problem goes away - for a while.
Any help would be greatly appreciated!
Thanks
I'm at a loss... Any suggested troubleshooting steps you
can provide would be GREATLY appreciated. These problems
are seemingly random. I'm going along fine surfing the
net and all of a sudden my PC can't resolve anything.
Rebooting fixes the problem.
My versions are as follows:
- Windows XP Pro SP1a
- IE 6.0.2800.1106.xpsp2.030422-1633, SP1; Q818529;
Q330994.
Important Notes:
- The problem seemed to develop upon upgrading XP to
SP1a. Before SP1a this had never happened.
- I also installed a USB 2.0 PCI card around the same
time.
Other facts:
- Everything is set to "automatic" in TCP/IP settings.
- I have an Internet Router. Rebooting the router
doesn't solve the problem.
- The gateway router shows my PC's IP address as an
ACTIVE connection.
- Both the primary and secondary DNS server IP addresses
show up in the router.
- As far as the router is concerned, everything appears
to be fine.
- This problem goes beyond IE. All DNS resolution is
broken - such as my e-mail client's ability to resolve
the pop and smtp server names.
Take a look at the problems below. This is very
interesting (and perplexing) to me. Google is only an
example. The following symptoms exist for every site I
try.
I can nslookup Google, which implies that DNS is working:
C:\>nslookup www.google.com
Server: tampfldns04-amp.tampabay.rr.com
Address: 65.32.2.136
Non-authoritative answer:
Name: www.google.com
Address: 216.239.39.99
I cannot ping Google even though there are no
restrictions against ping. (I also cannot browse to
www.google.com in IE):
C:\>ping www.google.com
Ping request could not find host www.google.com. Please
check the name and try a
gain.
I cannot tracert to Google:
C:\>tracert www.google.com
Unable to resolve target system name www.google.com.
I can ping the IP address of Google (and I can also get
to Google by going to 216.239.39.99 in IE):
C:\>ping 216.239.39.99
Pinging 216.239.39.99 with 32 bytes of data:
Reply from 216.239.39.99: bytes=32 time=156ms TTL=51
Reply from 216.239.39.99: bytes=32 time=237ms TTL=51
Reply from 216.239.39.99: bytes=32 time=161ms TTL=51
Reply from 216.239.39.99: bytes=32 time=157ms TTL=51
Ping statistics for 216.239.39.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 156ms, Maximum = 237ms, Average = 177ms
I can ping the DNS server that should be resolving
www.google.com for me:
C:\>ping 65.32.2.136
Pinging 65.32.2.136 with 32 bytes of data:
Reply from 65.32.2.136: bytes=32 time=54ms TTL=252
Reply from 65.32.2.136: bytes=32 time=123ms TTL=252
Reply from 65.32.2.136: bytes=32 time=87ms TTL=252
Reply from 65.32.2.136: bytes=32 time=47ms TTL=252
Ping statistics for 65.32.2.136:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 123ms, Average = 77ms
I reboot and the problem goes away - for a while.
Any help would be greatly appreciated!
Thanks