Jaz said:
How would I find out if our IP address in on any blacklist?
Technically you cannot find out if it is on "any" list, since
(technically) anyone can build their own such list but you
can easily check the most famous/infamous blacklists.
Two very comprehensive web pages for checking RBL
status:
DRBCheck
http://www.moensted.dk/spam/
DECLUDE: List of All Known DNS-based Spam Databases
<
http://www.declude.com/Articles.asp?ID=97>
A Perl program I use quite a bit for (regular) checking
since it doesn't require that I stop what I am doing and
go open a browser etc....
rblcheck: Home
<
http://rblcheck.sourceforge.net/>
What do I do if it is on one?
Depends on the list -- most have a webpage that allows
you to read how their policies and procedures but these
vary wildly from "you can't" to you merely fix the problem
and use their automatic check page to verify and cause
yourself to be removed....
But bottom line is you generally must:
Resolve the issue that got you listed.
Sometimes that is easy and you really MUST do this anyway,
such as having an "open relay".
Other times you are "listed" because you share a network
address block with other (past or present) abuses and in
this case some RBL will NEVER remove your listing.
You will be forced to either live with the situation, change
ISPs, or convince your ISP to change practices and get the
entire block issue resolved.
Most probably have to change ISP for such issues however.
(Which is good, because then the ISPs with bad practices
will lose business until they change those practices.)