.DLL error

  • Thread starter Thread starter GArnold
  • Start date Start date
G

GArnold

I cannot launch Outlook. Keep getting a .DLL error that
says:
Unable to open default e-mail folders. The .DLL filefor
the information service could not be found. MAPI was
unable to load the information service PSTPRX.DLL. Be
sure the service is correctly installed and configured.
 
You might try repairing the installation of Office. This will reset all of
the custom settings in the Office Suite but it may repair Outlook.

Go to Control Panel and Add/Remove Programs. Find Microsoft Office in the
list of programs. Click on the change button. You should get options to
add/remove features, repair office, and uninstall office. You want to repair
office. This may fix Outlook.
 
Back
Top