Distribution Lists

  • Thread starter Thread starter Imperial
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Imperial

I have searched all the help topics and could not locate any information
about emailing a distribution list from 2003 to a user with 2007. When a
distribution list is created in the 2003 version, its blank when the user
opens the list from 2007 version. Have I missed something that explains this
issue?

Thank you
Anne-Marie Stowe
Imperial Construction, Ltd.
 
Imperial said:
I have searched all the help topics and could not locate any
information about emailing a distribution list from 2003 to a user
with 2007. When a distribution list is created in the 2003 version,
its blank when the user opens the list from 2007 version. Have I
missed something that explains this issue?
Click to expand...

If you send it as an item included in a Rich Text message, it should
transfer.
 
Last question: Does the 2007 end user need to be formatted with Rich Text
before receiving the distribution list?

Thanks
Anne-Marie
 
No. The recipient can't set the message format anyway. The sender does.
 
Thanks so much!!!! New user here and learning to navigate in these posts so
I appreciate your patience :)

Russ Valentine said:
No. The recipient can't set the message format anyway. The sender does.
--
Russ Valentine
[MVP-Outlook]
Imperial said:
Last question: Does the 2007 end user need to be formatted with Rich Text
before receiving the distribution list?

Thanks
Anne-Marie
Click to expand...
Click to expand...
 
Imperial said:
I have searched all the help topics and could not locate any information
about emailing a distribution list from 2003 to a user with 2007. When a
distribution list is created in the 2003 version, its blank when the user
opens the list from 2007 version. Have I missed something that explains this
issue?

Thank you
Anne-Marie Stowe
Imperial Construction, Ltd.
Click to expand...
 
Sorry about the blank post - just getting used to posting.

I created a number of Dist Lists in Outlook 2007 at home, and sent them,
successfully, to my Outlook 2003 account at work to be modified. Now that
they're modified, I want to send them back to my Outlook 2007 account.

Inserting the file merely creates attachments of blank e-mails on the 2007
end. I can send the files in rtf format, but now want to make them into
Outlook 2007 Dist Lists. Can't seem to import them. What do you recommend?
 
You insert the DL as an Outlook Item in an RTF message.
The recipient simply opens and saves to place them in their default Contacts
Folder.
 
Okay, I've got the DLs in RTF format, and they've been sent as attachments.
Can I ask you to go through this step by step, pls?

I've opened the e-mail, and can do Save Attachments, but I'm not sure where
to place them. I'm not terrifically up-to-speed on how Outlook 2007 works
quite yet.
 
The DL's should not be in RTF format. Only the message is in RTF format.
My instructions are explicit.
Open the DL.
Save it.
It will be saved to the default Contacts Folder.
 
I've tried this a number of ways, and have sent the message in RTF format
with items inserted as DL icons. At the 2003 end, the attachment opens up
into a complete DL. On the receiving 2007 end, the attachment is a blank
e-mail. No DL. No content. Any thoughts?
 
State the precise steps you are using to insert the DL and what type of mail
transport you are using.
Make sure neither sender nor recipient uses AV scanning of email.
 
In Outlook 2003, I create an rtf e-mail, and insert item from my Contacts
file -- specifically, the DL. Double-click on the icon to confirm that it
is, indeed, the DL. It is. Send it.

In Outlook 2007, open the e-mail. Click on the attachment. It is a blank
e-mail. There is no data.

Outlook 2003 uses Microsoft Exchange.

Outlook 2007 uses POP/SMTP.

I hope this is the information you're looking for.
 
The procedure works for everyone else. In what information store does this
DL reside? What is your answer about AV software?
 
Out of ideas. Can't repro the problem nor have I seen it reported.
Your recipients aren't set to receive in plain text only, are they?
 
No - recipient (me, at home) has e-mail coming in in rtf.

I guess I'll just have to recreate them. Bummer! Thanks for your help.
 
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