Distribution lists messed up

[Guest]

I work for a company that uses an online address book. I tried to make a
distribution list, but when I try to send to it, it says "New Building Group
cannot be found in the address book." Is there a way to make the list
autopopulate the to field with individual e-mails instead of the name of the
group?

 

[Russ Valentine [MVP-Outlook]]

"Online Address Book?"
Clarify your question and state what information store you are using.

 

[Guest]

The Global Address book is stored online so that WGI, CH2M Hill, and Bechtel
National can instantly update rosters at all of their offices. For some
reason, whenever I try to send a message to a distribution list, it just puts
the name of the list in the TO field. Needless to say, that distribution
list is not in the global address book, so I get an error message saying it
does not recognize the name in the address book(as though it thinks "New
Building Group" is a person) and doesn't even look at my contact list for the
members of the list. Is there a way to make it look in my personal contact
list before looking in the global address book?

"Online Address Book?"
Clarify your question and state what information store you are using.
--
Russ Valentine
[MVP-Outlook]

I work for a company that uses an online address book. I tried to make a
distribution list, but when I try to send to it, it says "New Building
Group
cannot be found in the address book." Is there a way to make the list
autopopulate the to field with individual e-mails instead of the name of
the
group?

 

[Russ Valentine [MVP-Outlook]]

Sure. What Outlook version?
Current versions have the option to select which store to check first in the
Address Book view > Tools > Options...
--
Russ Valentine
[MVP-Outlook]

The Global Address book is stored online so that WGI, CH2M Hill, and
Bechtel
National can instantly update rosters at all of their offices. For some
reason, whenever I try to send a message to a distribution list, it just
puts
the name of the list in the TO field. Needless to say, that distribution
list is not in the global address book, so I get an error message saying
it
does not recognize the name in the address book(as though it thinks "New
Building Group" is a person) and doesn't even look at my contact list for
the
members of the list. Is there a way to make it look in my personal
contact
list before looking in the global address book?

"Online Address Book?"
Clarify your question and state what information store you are using.
--
Russ Valentine
[MVP-Outlook]

I work for a company that uses an online address book. I tried to make
a
distribution list, but when I try to send to it, it says "New Building
Group
cannot be found in the address book." Is there a way to make the list
autopopulate the to field with individual e-mails instead of the name
of
the
group?

 

[Guest]

2003

Sure. What Outlook version?
Current versions have the option to select which store to check first in the
Address Book view > Tools > Options...
--
Russ Valentine
[MVP-Outlook]

The Global Address book is stored online so that WGI, CH2M Hill, and
Bechtel
National can instantly update rosters at all of their offices. For some
reason, whenever I try to send a message to a distribution list, it just
puts
the name of the list in the TO field. Needless to say, that distribution
list is not in the global address book, so I get an error message saying
it
does not recognize the name in the address book(as though it thinks "New
Building Group" is a person) and doesn't even look at my contact list for
the
members of the list. Is there a way to make it look in my personal
contact
list before looking in the global address book?

"Online Address Book?"
Clarify your question and state what information store you are using.
--
Russ Valentine
[MVP-Outlook]
I work for a company that uses an online address book. I tried to make
a
distribution list, but when I try to send to it, it says "New Building
Group
cannot be found in the address book." Is there a way to make the list
autopopulate the to field with individual e-mails instead of the name
of
the
group?

 

[Guest]

I looked where you suggested and my personal contacts don't show up there.

2003

Sure. What Outlook version?
Current versions have the option to select which store to check first in the
Address Book view > Tools > Options...
--
Russ Valentine
[MVP-Outlook]

The Global Address book is stored online so that WGI, CH2M Hill, and
Bechtel
National can instantly update rosters at all of their offices. For some
reason, whenever I try to send a message to a distribution list, it just
puts
the name of the list in the TO field. Needless to say, that distribution
list is not in the global address book, so I get an error message saying
it
does not recognize the name in the address book(as though it thinks "New
Building Group" is a person) and doesn't even look at my contact list for
the
members of the list. Is there a way to make it look in my personal
contact
list before looking in the global address book?

:

"Online Address Book?"
Clarify your question and state what information store you are using.
--
Russ Valentine
[MVP-Outlook]
I work for a company that uses an online address book. I tried to make
a
distribution list, but when I try to send to it, it says "New Building
Group
cannot be found in the address book." Is there a way to make the list
autopopulate the to field with individual e-mails instead of the name
of
the
group?

 

[Russ Valentine [MVP-Outlook]]

So have you added them to the Outlook Address Book Service? Enable the
folder as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]

I looked where you suggested and my personal contacts don't show up there.

2003

Sure. What Outlook version?
Current versions have the option to select which store to check first
in the
Address Book view > Tools > Options...
--
Russ Valentine
[MVP-Outlook]
message
The Global Address book is stored online so that WGI, CH2M Hill, and
Bechtel
National can instantly update rosters at all of their offices. For
some
reason, whenever I try to send a message to a distribution list, it
just
puts
the name of the list in the TO field. Needless to say, that
distribution
list is not in the global address book, so I get an error message
saying
it
does not recognize the name in the address book(as though it thinks
"New
Building Group" is a person) and doesn't even look at my contact list
for
the
members of the list. Is there a way to make it look in my personal
contact
list before looking in the global address book?

:

"Online Address Book?"
Clarify your question and state what information store you are
using.
--
Russ Valentine
[MVP-Outlook]
message
I work for a company that uses an online address book. I tried to
make
a
distribution list, but when I try to send to it, it says "New
Building
Group
cannot be found in the address book." Is there a way to make the
list
autopopulate the to field with individual e-mails instead of the
name
of
the
group?

 

[Guest]

It would seem that IT has locked that feature. Oh well, I can just save an
e-mail that was to that group and copy it when I need it.

So have you added them to the Outlook Address Book Service? Enable the
folder as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]

I looked where you suggested and my personal contacts don't show up there.

2003

:

Sure. What Outlook version?
Current versions have the option to select which store to check first
in the
Address Book view > Tools > Options...
--
Russ Valentine
[MVP-Outlook]
message
The Global Address book is stored online so that WGI, CH2M Hill, and
Bechtel
National can instantly update rosters at all of their offices. For
some
reason, whenever I try to send a message to a distribution list, it
just
puts
the name of the list in the TO field. Needless to say, that
distribution
list is not in the global address book, so I get an error message
saying
it
does not recognize the name in the address book(as though it thinks
"New
Building Group" is a person) and doesn't even look at my contact list
for
the
members of the list. Is there a way to make it look in my personal
contact
list before looking in the global address book?

:

"Online Address Book?"
Clarify your question and state what information store you are
using.
--
Russ Valentine
[MVP-Outlook]
message
I work for a company that uses an online address book. I tried to
make
a
distribution list, but when I try to send to it, it says "New
Building
Group
cannot be found in the address book." Is there a way to make the
list
autopopulate the to field with individual e-mails instead of the
name
of
the
group?