Distribution List

[Guest]

Hi I have a client with a clean install of XP and Office including Ootlook
2003. I have tried to make distribution lists on her system and it save the
list to her contacts folder. Which seemsto be ok and it has the triple head
icon but when you right click "To send new message" it seems to put the name
of list into the TO: field but there is no plus sign to indicate more than
one address is being used. If you try to send a message Outlook does not see
it as a list of address but as a piece of text . Any sugestions?. would
removing Outlook and reinstalling it cause more problems than it solves

 

[Russ Valentine [MVP-Outlook]]

State in detail what you are doing. We can't tell what you are doing wrong.
State the information store you are using.

 

[Guest]

Thanks for replying' as far as I know I am doing the usual things ' I click
the drop down arrow next to the "New" button. Select "New Distribution List"
I select members" and add them from our "GAL" . We use Exchange. I then name
the list ie "Test" . Then I save and close . It seems to save it to her
Contact folder as when I open "Contacts" it is there with the "Group" icon. I
right click and select "Send new message" then as I said before it puts the
name of the list in the "TO" field (No + )and when you try to send it cannot
see it as an address but as text. This is the procedure I use elswhere and it
works but somehow not on this machine. I hope that answers your Question but
if not please let me know what to do to get the info you need.

State in detail what you are doing. We can't tell what you are doing wrong.
State the information store you are using.
--
Russ Valentine
[MVP-Outlook]

Hi I have a client with a clean install of XP and Office including Ootlook
2003. I have tried to make distribution lists on her system and it save
the
list to her contacts folder. Which seemsto be ok and it has the triple
head
icon but when you right click "To send new message" it seems to put the
name
of list into the TO: field but there is no plus sign to indicate more than
one address is being used. If you try to send a message Outlook does not
see
it as a list of address but as a piece of text . Any sugestions?. would
removing Outlook and reinstalling it cause more problems than it solves

 

[Russ Valentine [MVP-Outlook]]

Not an Outlook question then. It's an Exchange question. Outlook creates
DL's using Contacts Folders.
--
Russ Valentine
[MVP-Outlook]

Thanks for replying' as far as I know I am doing the usual things ' I
click
the drop down arrow next to the "New" button. Select "New Distribution
List"
I select members" and add them from our "GAL" . We use Exchange. I then
name
the list ie "Test" . Then I save and close . It seems to save it to her
Contact folder as when I open "Contacts" it is there with the "Group"
icon. I
right click and select "Send new message" then as I said before it puts
the
name of the list in the "TO" field (No + )and when you try to send it
cannot
see it as an address but as text. This is the procedure I use elswhere and
it
works but somehow not on this machine. I hope that answers your Question
but
if not please let me know what to do to get the info you need.

State in detail what you are doing. We can't tell what you are doing
wrong.
State the information store you are using.
--
Russ Valentine
[MVP-Outlook]

Hi I have a client with a clean install of XP and Office including
Ootlook
2003. I have tried to make distribution lists on her system and it
save
the
list to her contacts folder. Which seemsto be ok and it has the triple
head
icon but when you right click "To send new message" it seems to put the
name
of list into the TO: field but there is no plus sign to indicate more
than
one address is being used. If you try to send a message Outlook does
not
see
it as a list of address but as a piece of text . Any sugestions?. would
removing Outlook and reinstalling it cause more problems than it solves

 

[Sue Mosher [MVP-Outlook]]

Steve, it's not clear whether you're doing this in the Address Book dialog or in the main Outlook window. Ideally, you be in the main Outlook window.

I tried duplicating your steps, though, and can't reproduce the problem.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thanks for replying' as far as I know I am doing the usual things ' I click
the drop down arrow next to the "New" button. Select "New Distribution List"
I select members" and add them from our "GAL" . We use Exchange. I then name
the list ie "Test" . Then I save and close . It seems to save it to her
Contact folder as when I open "Contacts" it is there with the "Group" icon. I
right click and select "Send new message" then as I said before it puts the
name of the list in the "TO" field (No + )and when you try to send it cannot
see it as an address but as text. This is the procedure I use elswhere and it
works but somehow not on this machine. I hope that answers your Question but
if not please let me know what to do to get the info you need.

State in detail what you are doing. We can't tell what you are doing wrong.
State the information store you are using.
--
Russ Valentine
[MVP-Outlook]

Hi I have a client with a clean install of XP and Office including Ootlook
2003. I have tried to make distribution lists on her system and it save
the
list to her contacts folder. Which seemsto be ok and it has the triple
head
icon but when you right click "To send new message" it seems to put the
name
of list into the TO: field but there is no plus sign to indicate more than
one address is being used. If you try to send a message Outlook does not
see
it as a list of address but as a piece of text . Any sugestions?. would
removing Outlook and reinstalling it cause more problems than it solves

 

[Guest]

Hi I have tried this from the main outlook window and also from the contacts
window both with the same result. I have tried adding them from the GAL and
as they were new contacts ie. entering the names and email address manualy
always the same result. Outlook doesn't seem to have any other problems.. As
I said on other machines, no problem but this one is a mystery

Steve, it's not clear whether you're doing this in the Address Book dialog or in the main Outlook window. Ideally, you be in the main Outlook window.

I tried duplicating your steps, though, and can't reproduce the problem.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thanks for replying' as far as I know I am doing the usual things ' I click
the drop down arrow next to the "New" button. Select "New Distribution List"
I select members" and add them from our "GAL" . We use Exchange. I then name
the list ie "Test" . Then I save and close . It seems to save it to her
Contact folder as when I open "Contacts" it is there with the "Group" icon. I
right click and select "Send new message" then as I said before it puts the
name of the list in the "TO" field (No + )and when you try to send it cannot
see it as an address but as text. This is the procedure I use elswhere and it
works but somehow not on this machine. I hope that answers your Question but
if not please let me know what to do to get the info you need.

State in detail what you are doing. We can't tell what you are doing wrong.
State the information store you are using.
--
Russ Valentine
[MVP-Outlook]
Hi I have a client with a clean install of XP and Office including Ootlook
2003. I have tried to make distribution lists on her system and it save
the
list to her contacts folder. Which seemsto be ok and it has the triple
head
icon but when you right click "To send new message" it seems to put the
name
of list into the TO: field but there is no plus sign to indicate more than
one address is being used. If you try to send a message Outlook does not
see
it as a list of address but as a piece of text . Any sugestions?. would
removing Outlook and reinstalling it cause more problems than it solves

 

[Sue Mosher [MVP-Outlook]]

If only one machine is having the problem, the normal troubleshooting step is to run Help | Detect and Repair.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Hi I have tried this from the main outlook window and also from the contacts
window both with the same result. I have tried adding them from the GAL and
as they were new contacts ie. entering the names and email address manualy
always the same result. Outlook doesn't seem to have any other problems.. As
I said on other machines, no problem but this one is a mystery

Steve, it's not clear whether you're doing this in the Address Book dialog or in the main Outlook window. Ideally, you be in the main Outlook window.

I tried duplicating your steps, though, and can't reproduce the problem.

Thanks for replying' as far as I know I am doing the usual things ' I click
the drop down arrow next to the "New" button. Select "New Distribution List"
I select members" and add them from our "GAL" . We use Exchange. I then name
the list ie "Test" . Then I save and close . It seems to save it to her
Contact folder as when I open "Contacts" it is there with the "Group" icon. I
right click and select "Send new message" then as I said before it puts the
name of the list in the "TO" field (No + )and when you try to send it cannot
see it as an address but as text. This is the procedure I use elswhere and it
works but somehow not on this machine. I hope that answers your Question but
if not please let me know what to do to get the info you need.

:

State in detail what you are doing. We can't tell what you are doing wrong.
State the information store you are using.
--
Russ Valentine
[MVP-Outlook]
Hi I have a client with a clean install of XP and Office including Ootlook
2003. I have tried to make distribution lists on her system and it save
the
list to her contacts folder. Which seemsto be ok and it has the triple
head
icon but when you right click "To send new message" it seems to put the
name
of list into the TO: field but there is no plus sign to indicate more than
one address is being used. If you try to send a message Outlook does not
see
it as a list of address but as a piece of text . Any sugestions?. would
removing Outlook and reinstalling it cause more problems than it solves