Distribution List - Remove one item, List is gone

  • Thread starter Thread starter JohnB
  • Start date Start date
J

JohnB

Outlook 2007.
Saw this on a computer today; the user modifies an existing DL, to remove
one address. When you highlight the name/address and click on delete, the
whole DL disappears from the screen and is gone from the address book. I
even tried creating a new DL, adding 2 names, saving the DL, and then
deleted one name... and the whole DL disappears.
Any ideas?
 
She's gone for the day but, I think that is exactly what happened.
If you hover over the X with the mouse, it says "Delete Item". And we both
thought that meant "delete the address highlighted".

Thanks.



Diane Poremsky said:
How are you deleting the name? Use Remove, not the X button.

--
Diane Poremsky [MVP - Outlook]

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JohnB said:
Outlook 2007.
Saw this on a computer today; the user modifies an existing DL, to
remove one address. When you highlight the name/address and click on
delete, the whole DL disappears from the screen and is gone from the
address book. I even tried creating a new DL, adding 2 names, saving the
DL, and then deleted one name... and the whole DL disappears.
Any ideas?
Click to expand...
Click to expand...
 
I'm quite sure its what happened - she's not the first person to do it and
I'm sure she won't be the last. Outlook 2010 renames the Delete button to
Delete Group so they've probably had more than a few complaints.
(http://www.outlook-tips.net/archives/2009/20090804.htm)

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

JohnB said:
She's gone for the day but, I think that is exactly what happened.
If you hover over the X with the mouse, it says "Delete Item". And we
both thought that meant "delete the address highlighted".

Thanks.



Diane Poremsky said:
How are you deleting the name? Use Remove, not the X button.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

JohnB said:
Outlook 2007.
Saw this on a computer today; the user modifies an existing DL, to
remove one address. When you highlight the name/address and click on
delete, the whole DL disappears from the screen and is gone from the
address book. I even tried creating a new DL, adding 2 names, saving
the DL, and then deleted one name... and the whole DL disappears.
Any ideas?
Click to expand...
Click to expand...
Click to expand...
 
Outlook 2010 renames the Delete button to Delete Group
Click to expand...

One more confusion-generating move. "Delete List" would have been a better
choice. Maybe we can influence Microsoft to use "List" instead of "Group" in
the final release.
 
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