displaying name of sender

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Guest

Can anyone point me to an explanation of how Outlook decides to display the
name of the sender of an email.

If the sender is in my Contacts list I expected that Outlook might use the
field called "Display as" but this seems not to be the case.

(Be gentle, please, I'm new to this!)
 
Ian said:
Can anyone point me to an explanation of how Outlook decides to
display the name of the sender of an email.

If the sender is in my Contacts list I expected that Outlook might
use the field called "Display as" but this seems not to be the case.

(Be gentle, please, I'm new to this!)
Click to expand...

Outlook will display whatever value the sender sends you, just as their mail
client will display whatever you send. You control what that is by opening
your mail account (Tools>E-mail Accounts>Next, select the account, click
Change) and putting something in the "Your Name" field. If they you
Outlook, that's how they'll control it as well. Whatever is in their "Your
Name" field is what Outlook will show you.

Right-click on one of their messages and choose Options. Scroll through the
headers that will display and look for the header that starts with "From:"
That line will look something like this:

From: Brian Tillman <[email protected]>

or

From: "Brian Tillman" (e-mail address removed)

The string between the "From:" and the mail address is what Outlook will
display and Outlook will include whatevery you have in your "Your Name"
field in the same way on the From header that your recipients receive.

Clear?
 
Very clear, thanks Brian.

A further question, if I may. When I am creating a new email I can click on
"To:" or "cc" to fire up the ontacts list, as I expected. If however, I
start to enter a name then Outlook suggests possible targets but, apparently,
not based upon my contacts. Does it maintain a "secret" list of names to
whom I have emailed previously? Have I failed to set something?
 
Ian said:
A further question, if I may. When I am creating a new email I can
click on "To:" or "cc" to fire up the ontacts list, as I expected.
If however, I start to enter a name then Outlook suggests possible
targets but, apparently, not based upon my contacts. Does it
maintain a "secret" list of names to whom I have emailed previously?
Have I failed to set something?
Click to expand...

Yes to maintaining a list of addresses to which you've sent mail previously.
No to its being secret. It's called autocompletion, controlled by the check
box labeled "Suggest names while completing To, Cc, and Bcc fields" on
Tools>Options>E-mail Options>Advanced E-mail Options, and how it works can
be found here: http://www.ingressor.com/autocompletetips.htm
 
Thanks Brian. The description to which you pointed me was very illuminating
- not only that but I could read it just like ordinary English, unlike the
text that microsoft usually write. I am tempted to say autoresolve was what
I thought I was going to get, so maybe I should use that, but perhaps I'll
just stick with autocomplete now that you've explained it to me and I know
that it is working as it was intended.

I appreciate your help.
 
Ian said:
Thanks Brian. The description to which you pointed me was very
illuminating - not only that but I could read it just like ordinary
English, unlike the text that microsoft usually write. I am tempted
to say autoresolve was what I thought I was going to get, so maybe I
should use that, but perhaps I'll just stick with autocomplete now
that you've explained it to me and I know that it is working as it
was intended.
Click to expand...

Autoresolution has its place, too. I use it daily.
 
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