Display IP address

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Hi all.

On my computer, when I type in
ipconfig /all
it gives me a long list of configuration info... including my PC's IP
address.

However, my PC is Windows NT 4... I was just having a conversation over the
phone with a very non-IT person, and I wanted to get his IP address so I
could do some stuff for him remotely. However, he tells me that when he
typed the above, it didn't tell him his IP address. I can only assume that
this is (a) because his PC is Windows 2000, or (b) because he's accessing
the internet using ISDN... If anyone knows how I can find out his IP
address, I'd love to know.

Thanks.
 
I'd guess that you're a very non-IT person either. IPCONFIG returns the IP
address no matter what. Your buddy simply can't read. Perhaps the problem
is that all the info doesn't fit on the screen. Tell him to use "IPCONFIG
/ALL |MORE" ...and then use the SPACE BAR to advance to the next screen.
 
If you are "an IT person" then god help us.

If it didn't tell him his IP address then what did it do?

I suspect that maybe the IP address info is coming up in a dos box and
closing itself again. Run the MS-DOS prompt then type ipconfig.


Max
 
At least it doesn't say: "MCSE" in his sig.

Max Coppin said:
If you are "an IT person" then god help us.

If it didn't tell him his IP address then what did it do?

I suspect that maybe the IP address info is coming up in a dos box and
closing itself again. Run the MS-DOS prompt then type ipconfig.


Max
Click to expand...
 
Max Coppin said:
If you are "an IT person" then god help us.

If it didn't tell him his IP address then what did it do?

I suspect that maybe the IP address info is coming up in a dos box and
closing itself again. Run the MS-DOS prompt then type ipconfig.
Click to expand...

It was run from an MS-DOS prompt... and it appears the guy in question can't
read after all! (Hey, I can only go on what I'm told.) See my other reply
;-)
 
Well, since he said IPCONFIG doesn't work and "I can only assume that this
is (a) because his PC is Windows 2000" - if the original poster doesn't know
what the OS is, then it could quite easliy be Windows 9x. No?
 
Well, since he said IPCONFIG doesn't work and "I can only assume that this
is (a) because his PC is Windows 2000" - if the original poster doesn't know
what the OS is, then it could quite easliy be Windows 9x. No?
Click to expand...

I actually ment that I didn't know if the difference (which we now know is
non-existant) was due to the OS being different... I know exactly what OS it
is. But hey, let's not fight ;-)
 
Hello All,

I would like to suggest that you tell your customer to go to the command
prompt and type:

ipconfig /all > c:\ipconfig.txt

This should place all of the ipconfiguration into a text file called
"ipconfig.txt" on the root of "C"
This can be sent to you for you to reference.

If he is running 2000 or XP you can also run a netdiag for a little more
verbose diagnostics in relation to Active Directory. (assuming that his
computer
belongs to a AD domian of course.)

Hope this helps.


Shane Brasher
MCSE (2000,NT),MCSA, A+
Microsoft Platforms Support
Windows NT/2000 Networking
 
-----Original Message-----
Hi all.

On my computer, when I type in
ipconfig /all
it gives me a long list of configuration info... including my PC's IP
address.

However, my PC is Windows NT 4... I was just having a conversation over the
phone with a very non-IT person, and I wanted to get his IP address so I
could do some stuff for him remotely. However, he tells me that when he
typed the above, it didn't tell him his IP address. I can only assume that
this is (a) because his PC is Windows 2000, or (b) because he's accessing
the internet using ISDN... If anyone knows how I can find out his IP
address, I'd love to know.

Thanks.


.
Click to expand...
Greetz,

The easiest way to know for sure if he is following
instructions (which he probably is not)
Have him open the command prompt again
tell him make the screen real big ;)
execute the steps again ipconfig /all
scroll to the top , highlight all of that 'gobbelly-gook'
open notepad
rt click paste
name it "IMhoplesuser.txt" and rt click context send to u
he/she hopefully can handle that and that will give u
the exact read of what they did or didnot execute at cmd
and it will verify a connection
and in case he failed ipconfig you will have his ip in the
message header of the mail he sent to you, complete
with routing and assorted info. Then Id probably have him
make you an account and then go to work on fixin his sys;)
hope that helps :)
 
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