Disk Cleanup hangs and INETCPL fails

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Disk Cleanup loops on cleaning temporary Internet files. Knowledge Base
Article 823302 suggests this is due to corrupted temporary files but its
recovery procedure results in an "exception" from INETCPL in any attempt to
delete Internet files with or without "delete all offline content" checked.

This is similar to other posts but I have not seen a resolution in response
to them. There are several references to "IE Repair" tools. In one case it
doesn't appear in the MSINFO32 Tools menu as suggested. In another the
suggested link doesn't exist.

All this refers to Windows SP1 and IE6 both up to current maintenance levels.

How do we restore an (apparently) corrupted temporary Internet environment?
 
Ezra said:
Disk Cleanup loops on cleaning temporary Internet files. Knowledge Base
Article 823302 suggests this is due to corrupted temporary files but its
recovery procedure results in an "exception" from INETCPL in any attempt to
delete Internet files with or without "delete all offline content" checked.

This is similar to other posts but I have not seen a resolution in response
to them. There are several references to "IE Repair" tools. In one case it
doesn't appear in the MSINFO32 Tools menu as suggested. In another the
suggested link doesn't exist.

All this refers to Windows SP1 and IE6 both up to current maintenance levels.

How do we restore an (apparently) corrupted temporary Internet
Click to expand...
environment?
 
Thanks for the suggestion, Smoker, but that didn't do it. CacheSentry
reports the cache directory as \\\local settings\temporary internet
files\content.ie5 but \content.ie5 does not exist.

I think whenever that disappeared is when my trouble started but haven't yet
found how to restore it. I enabled "cache index size bug fix" but that
didn't have any efect on the problem.

I am going to open a new post specifically on the missing \content.ie5 but I
will appreciate reading any comment or ideas you may have on this post.
 
See my other post on CacheSentry but the solution to this problem, which I
finally found by sniffing around these newsgroups, was quite simple -

Users cannot delete their own temporary Internet files folders. So log on
as another user with administrative privileges and delete the TIF folder for
the user having problems. This gets rid of whatever corruption was causing
the initial problem. A new TIF folder is created when the user next goes
online.
 
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