disconnecting...

[dave]

a friend has a pc that keeps disconnecting from msn and was wondering if
there is a virus that causes this.

friend is using xp and sometimes pc is fine for an hour and sometime it
disconnects in a matter of minutes

Thx

Dave

 

[Frank]

Is it a dial-up account? If so, does the modem use a line which has
call-waiting? I remember (long ago) when I was on dial up, if someone were
to all me it would bump me off my internet connection. It is also possible
that his ISP is the problem. If this person uses high speed internet, what
type of network interface card does he/she use? Wireless, non-wireless?