disc drive

  • Thread starter Thread starter CANEI
  • Start date Start date
C

CANEI

hi, every time i start my computer my disc drive open and closes a lot of
times, how can i fix it so that it doesn't happen again?
thank you
Canei
 
When i turn on my computer the disc drive opens and closes and opens &
closes. inorder for me to stop that from happening i have to hold it in place
for it to stay close.
 
Are you talking about your optical drive...the one where you put CDs and
DVDs?

If so, and you have no idea what you might have done to cause the tray
to open and close repeatedly, your computer is probably infected with
malware.
 
oh,ok can you tell me how to fix it? please

Leonard Grey said:
Are you talking about your optical drive...the one where you put CDs and
DVDs?

If so, and you have no idea what you might have done to cause the tray
to open and close repeatedly, your computer is probably infected with
malware.
Click to expand...
 
Perhaps it's just waiting for a cup of coffee so it extends the holder.
Sorry but I couldn't resist.
SG
 
Make sure that your anti-malware software is running, then download the
latest signatures and run a full scan.

If you don't have comprehensive anti-malware software, that's like
driving a car without seats belts or air bags. Either way, you're
eventually going to get hammered. Install comprehensive anti-malware
software and learn how to use its features. A 'comprehensive' solution
scans for all types of malicious software in the background, on demand
and on schedule.

For now try scanning your system with /several/ of the better online
scanners, such as:
Kaspersky Antivirus (http://www.kaspersky.com/virusscanner)
Panda ActiveScan (http://www.pandasoftware.com/activescan)

Download HijackThis from www.trendsecure.com. Run it, save a log, and
post the log at one of the many sites that support HJT, such as
spywarewarrior.com, bleepingcomputer.com, and temerc.com -- but not
here. Within a day, sometimes within an hour, you'll have one-on-one
step-by-step advice from a security expert on cleaning up any
infestations—or you'll have a clean bill of health from the volunteer
expert.

Even the best detection and removal software can't fix every malware
infection. If none of the above remove the infection, you may want to
show the computer to a professional.

---
Leonard Grey
Errare Humanum Est

Security Tips for Everyone, from PC Magazine
http://www.pcmag.com/article2/0,2817,2334856,00.asp
 
CANEI said:
oh,ok can you tell me how to fix it? please
Click to expand...

Replace the defective drive.

--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
In view of your lack of experience (we all started out inexperienced),
DO NOT fiddle with your BIOS. Invite a knowledgeable friend to help
or consult with a reputable repair shop. In addition to fixing the
problem with your CD unit (while it does read compact discs, the
device is not referred to as a disk drive), have them insure you have
a firewall, virus blocker, and spyware blocker properly installed.
Have them show you how to keep all three functions up to date.
 
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