Disc-drive: not acknowledging CD's

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Guest

Hello again, last week I wrote in reporting a problem with games only runing directly following install, then no response at all. I tried many remedies, yet to no avail. I now know that it has something to do with the disc drive and xp not recognizing the CD for whatever reason.

If, after install, I leave the game disc in the drive, never ejecting it, the game runs beautifully every time, day after day, turning the machine on and off many times, however if I ever remove the game CD from the drive, I no longer get any response from either the game icon, or running it with the run program fuction in the start menu (when I put the disc back in, of course). I have two drives, one CD-burner and one DVD player, both are seperate brands, and both have the exact same problem. Do you think this might be a repairable setting in windows, perhaps a fix I can get online or something I can re-load from my XP CD.

Thank you qmed
 
Hi Qmed,

You've already probably tried all the steps listed below, however I recommend
you go through them all again, in case you missed a step, or didn't fully complete
it. You should also contact the game manufacturers about this issue. They have
usually tested their copy protection schemes on XP with a variety of different
CD ROM drives, and may have a workaround or patch to assist you with. :-)

1. Before we begin, please save a restore point for your system.
How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp

2. You might be affected by problems similar to the Insert CD error.
- Try the advice and DL at: http://support.microsoft.com/?kbid=228985
Another trick that I found sometimes works is to make the limited account an
administrator account and run that game once. This should create the registry
settings and permissions for that user to be able to properly run the game.

3. Kazaa or Kazaa light is installed on your system.
- Uninstall the game(s) and Kazaa, and reinstall from original CD.

4. Multiple CD drives on your system including Virtual CD drives.
- Disconnect all but the main CD drive and try the game. You
might have an older drive, or a CD Writer which is incompatible
with the Safe Disk copy protection on the CD. (Contact Vendor).

5. Your antivirus or application firewall might be conflicting with it.
- Disable the software temporarily.

6. There might be a patch available for your game to correct the issue.
- Try www.avault.com/pcrl/patches_list.asp?letter=a/ or the game's site.

7. Your desktop may need to be set at least 800x600 and 16 colors.
- Click Start / (Settings) Control Panel / Click Display

8. Your Video, Sound, or Monitor drivers may need updating.
- Try updating your Video drivers using the instructions at:
http://mvps.org/nibblesnbits/Video.html#drivers

9. You might have software running on your system which is causing conflicts.
- Temporarily disable Startup programs one at a time, starting with Firewall,
AV, and ad blockers using: http://new.jtsoft2001.com/windows/startup.php
You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm

10. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
to Unplug from your Internet connection, and then repair Windows using
this method: http://michaelstevenstech.com/XPrepairinstall.htm

After you reboot, try the game again. If it works, save a new restore point.

Lastly, boot up your system, turn on your XP Internet Firewall, plug back
into your Internet connection and install all Critical and Recommended updates
from: http://windowsupdate.microsoft.com one at a time. Test the game after
each update to find which is causing the game not to start on your PC. :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| Hello again, last week I wrote in reporting a problem with games only runing directly following install, then no response at all.
I tried many remedies, yet to no avail. I now know that it has something to do with the disc drive and xp not recognizing the CD for
whatever reason.
|
| If, after install, I leave the game disc in the drive, never ejecting it, the game runs beautifully every time, day after day,
turning the machine on and off many times, however if I ever remove the game CD from the drive, I no longer get any response from
either the game icon, or running it with the run program fuction in the start menu (when I put the disc back in, of course). I have
two drives, one CD-burner and one DVD player, both are seperate brands, and both have the exact same problem. Do you think this
might be a repairable setting in windows, perhaps a fix I can get online or something I can re-load from my XP CD.
|
| Thank you qmed
 
Hi Qmed.

If you recall, I am having the same problems. I have not
yet found a solution to it, even having followed all but
the most technical and patronising tips mentioned. I
am still actively seeking a solution, and should I come
across a working one, I'll be sure to mention it here.
-----Original Message-----
Hi Qmed,

You've already probably tried all the steps listed below, however I recommend
you go through them all again, in case you missed a step, or didn't fully complete
it. You should also contact the game manufacturers about this issue. They have
usually tested their copy protection schemes on XP with a variety of different
CD ROM drives, and may have a workaround or patch to assist you with. :-)

1. Before we begin, please save a restore point for your system.
How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp
/systemrestore.asp

2. You might be affected by problems similar to the Insert CD error.
- Try the advice and DL at: http://support.microsoft.com/?kbid=228985
Another trick that I found sometimes works is to make the limited account an
administrator account and run that game once. This should create the registry
settings and permissions for that user to be able to properly run the game.

3. Kazaa or Kazaa light is installed on your system.
- Uninstall the game(s) and Kazaa, and reinstall from original CD.

4. Multiple CD drives on your system including Virtual CD drives.
- Disconnect all but the main CD drive and try the game. You
might have an older drive, or a CD Writer which is incompatible
with the Safe Disk copy protection on the CD. (Contact Vendor).

5. Your antivirus or application firewall might be conflicting with it.
- Disable the software temporarily.

6. There might be a patch available for your game to correct the issue.
- Try www.avault.com/pcrl/patches_list.asp?letter=a/ or the game's site.

7. Your desktop may need to be set at least 800x600 and 16 colors.
- Click Start / (Settings) Control Panel / Click Display

8. Your Video, Sound, or Monitor drivers may need updating.
- Try updating your Video drivers using the instructions at:
http://mvps.org/nibblesnbits/Video.html#drivers

9. You might have software running on your system which is causing conflicts.
- Temporarily disable Startup programs one at a time, starting with Firewall,
AV, and ad blockers using: http://new.jtsoft2001.com/windows/startup.php
You can lookup what a program does before you disable it here:
http://www.pacs- portal.co.uk/startup_pages/startup_full.htm

10. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
to Unplug from your Internet connection, and then repair Windows using
this method: http://michaelstevenstech.com/XPrepairinstall.htm

After you reboot, try the game again. If it works, save a new restore point.

Lastly, boot up your system, turn on your XP Internet Firewall, plug back
into your Internet connection and install all
Critical and Recommended updates
from: http://windowsupdate.microsoft.com one at a time. Test the game after
each update to find which is causing the game not to start on your PC. :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx? scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"qmed" <[email protected]> wrote in
message (e-mail address removed)...
| Hello again, last week I wrote in reporting a problem
with games only runing directly following install, then
no response at all.
I tried many remedies, yet to no avail. I now know that
it has something to do with the disc drive and xp not
recognizing the CD for
whatever reason.
|
| If, after install, I leave the game disc in the drive,
never ejecting it, the game runs beautifully every time,
day after day,
turning the machine on and off many times, however if I
ever remove the game CD from the drive, I no longer get
any response from
either the game icon, or running it with the run program
fuction in the start menu (when I put the disc back in,
of course). I have
two drives, one CD-burner and one DVD player, both are
seperate brands, and both have the exact same problem. Do
you think this
might be a repairable setting in windows, perhaps a fix
I can get online or something I can re-load from my XP CD.
 
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