The Disk Cleanup Tool Stops Responding
Applies To
SYMPTOMS
When you try to run the Windows XP Disk Cleanup tool, it
may stop responding.
CAUSE
This problem occurs because you have a corrupted
temporary file on the computer.
RESOLUTION
To resolve this problem, delete all the files in the
current user's Temp folder, and then delete all the
user's temporary Internet files. To do this, follow these
steps:
Click Start, click Run, type: %temp%, and then click OK
to open the Temp folder.
In the Temp folder, on the Edit menu, click Select All,
press the DELETE key, and then click Yes to confirm that
you want to send all the items to the Recycle Bin.
Click Start, click Control Panel, and then double-click
Internet Options.
On the General tab, click Delete Files.
Click to select the Delete all offline content check box,
and then click OK.
Click Start, and then click My Computer.
Right-click the drive that you want to clean, and then
click Properties.
Click Disk Cleanup to run the Disk Cleanup tool again.
