Hi Marta,
To resolve the issue, follow the instruction in the article given below:
http://support.microsoft.com/default.aspx?scid=kb;en-us;823302&Product=winxp
or
SYMPTOMS
When you try to run the Windows XP Disk Cleanup tool, it may stop
responding.
CAUSE
This problem occurs because you have a corrupted temporary file on the
computer.
RESOLUTION
To resolve this problem, delete all the files in the current user's Temp
folder, and then delete all the user's temporary Internet files. To do
this, follow these steps:
Click Start, click Run, type: %temp%, and then click OK to open the Temp
folder.
In the Temp folder, on the Edit menu, click Select All, press the DELETE
key, and then click Yes to confirm that you want to send all the items to
the Recycle Bin.
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete Files.
Click to select the Delete all offline content check box, and then click OK.
Click Start, and then click My Computer.
Right-click the drive that you want to clean, and then click Properties.
Click Disk Cleanup to run the Disk Cleanup tool again.
For general information on using the Disk Cleanup tool follow the
information in the article given below:
http://support.microsoft.com/default.aspx?kbid=310312
S.Vijay
This posting is provided "AS IS" with no warranties, and confers no rights
