Disappearing Scanner

  • Thread starter Thread starter gschultz
  • Start date Start date
G

gschultz

Just to pile up the evidence, I have the same issue with HPSLPSVC
crashing "permanently" on wake from sleep. I have a HP Photosmart
3210. I have been able to keep using the printer by using the MS-
provided printer driver. Vista Ultimate.

I'm glad to see someone from MS reading this, but the fingerpointing
between MS and HP is pretty pathetic. All the posts seem to be
validating the problem. Do we really have to wait until SP 1?

There was an earlier suggestion that one should reinstall the drivers
(again!) and then disable the service HP Cue Device Discovery. Did
anyone do this? Did it work?

GregS
 
This is a know problem. The blame is 50% HP 50% MS. Part of it is the bugs in
the new MS Vista TCP/IP stack; make sure you have the latest drivers for your
network adapter. The other part is on the HP service crashing when the driver
fails and triggering HP CUE Device discovery to delete the printer. HP is
working on a patch. If somebody volunteers a share I can send the updated
DLLs.
 
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