Disappearing program

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am trying to run a utility program provided by my printer manufacturer
(Printer Magicolor 2400W - Konica-Minolta). When I click on the program name
in the program menu, it blinks, then nothing happens. I have tried
uninstalling the software (it is definitely on the hard drive) and
reinstalling it ("freshly" downloaded from the manufacturer's site) a few
times but I always get the same results when I try to run it. Anyone has any
idea what more I can do? (I really don't think there is anything wrong with
the software)

Thanks in advance.
 
GM,

Some applications are like that & just run for a second.

If for example you need to run it from the command prompt you will see the
switches that the program needs to run. So, just clicking on the application
will run, display
the usage & disappear, but you won't see it because it happens too fast...

Is this file a console application or does it display a graphical user
interface (GUI) usually? My guess its a console app

Command Prompt:

Click Start
Click RUN
Type 'cmd' (without quotes) & click OK

In the command prompt you would type the console app name (with path to it
unless a system file)

Example:

c:\myapp /? (note the space between 'app' & '/')

The above should display the comman line switches. You can then use them
like so:

c:\myapp /s "Hello" or however the application specifies

Please post back to this thread,
 
GM said:
I am trying to run a utility program provided by my printer manufacturer
(Printer Magicolor 2400W - Konica-Minolta). When I click on the program
name
in the program menu, it blinks, then nothing happens. I have tried
uninstalling the software (it is definitely on the hard drive) and
reinstalling it ("freshly" downloaded from the manufacturer's site) a few
times but I always get the same results when I try to run it. Anyone has
any
idea what more I can do? (I really don't think there is anything wrong
with
the software)

Thanks in advance.
Click to expand...

Have you contacted the tech support for the printer for info?
 
Newbie Coder said:
GM,

Some applications are like that & just run for a second.

If for example you need to run it from the command prompt you will see the
switches that the program needs to run. So, just clicking on the application
will run, display
the usage & disappear, but you won't see it because it happens too fast...

Is this file a console application or does it display a graphical user
interface (GUI) usually? My guess its a console app

Command Prompt:

Click Start
Click RUN
Type 'cmd' (without quotes) & click OK

In the command prompt you would type the console app name (with path to it
unless a system file)

Example:

c:\myapp /? (note the space between 'app' & '/')

The above should display the comman line switches. You can then use them
like so:

c:\myapp /s "Hello" or however the application specifies

Please post back to this thread,

--
Newbie Coder
(It's just a name)


I know the type of app you are referring to but this utility's purpose is to display the printer status, toner levels, etc. So it would only be reasonable to expect to have the time to look at it :-) So, it has to be a GUI app. I also think I have had this problem before but somehow whatever app I was trying to run then was not important enough to me to warrant the effort of solving the problem. This time though, I need this utility - I have started to run out of toner!
Click to expand...
 
No I have not. This printer has been quite successful so a lot of people
would have this software running. I thought > more likely that I might
not know something about XP which would cause it to malfunction. This
will be my next
option.
Click to expand...

Ok, good luck.
 
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