Your provider is correct. If an incoming message appears in your
webmail, then either a security program on your computer or a
problem with Windows Mail is preventing it from downloading.
I suggest that as a test, you uninstall that antivirus program, reboot
the computer, then try Windows Mail again. Instead of reinstalling
that antivirus, download and install this free one which is 100%
compatible:
http://www.microsoft.com/security_essentials
Gary VanderMolen, Microsoft MVP (Mail)
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"Josette" wrote in message
My e-mail provider is Cybernetcom.ca
They tell me that if I receive the e-mail on my webmail, it is Window mail
or my virus program which deletes it.
My antivirus program is Avazz 9.0
Also, is it Windows Mail which sends the Mailer-Daemon message when a
message cannot be sent. This one went straight through to my webmail,
nothing in my inbox so I had no idea that the meesage, which registered
"sent" in the sent box did not go through.
This has created a lot of trouble for me.
Thank you for your reply.