Disappearing Contacts

  • Thread starter Thread starter John Guttridge
  • Start date Start date
J

John Guttridge

I have a customer running Exchange 2000 Server and Outlook
2k clients, contacts seem to just be disappearing at
random.

I have checked if any filters are in use and the views are
set to address card and they are both fine.

I have also checked that Norton Anti-Virus is not scanning
any of the Exchange folders as this could potentially
cause a problem aswell but i have already excluded them.

If anyone has any ideas then it would be much appreciated.

Thank You

John Guttridge
Data Networks Engineer
 
Disappearing contacts in a public folder

Exchange 2000 server hosted in-house.
Mixed Outlook 2000/2003 client base.

I have a Contacts folder set-up in the Public Folders area. Only 5 users have access/can see this folder, let alone interact with the contacts. Periodically, contacts disappear, leaving an inconsistent amount (out of 2600, 65 left one time, 32 another, etc.).

I'm not sure about Trend AV scanning the public folders, so I've excluded those folders on the mail server (thanks for the tip, John).

Has anyone else found a solution to this problem, or something similar?

Thanks,

Paul-

Paul A. Mountcastle Jr., MCP
Network Engineer
 
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