Disappearing Buttons

  • Thread starter Thread starter PseudoBill
  • Start date Start date
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PseudoBill

I have an app with a browser button on the far right besides a
textbox.
The button is anchored (Top/Right) and the textbox is anchored
(Top/Left/Right). Everything is fine for me and most of my users -
problem is that a very few users report that the browser button is
missing - I've seen it myself - the browser button is gone and the
textbox is sized right over to the right side of the screen (perhaps
hiding the button??)

The app is written in C#, but I imagine it's not language specific.

Any ideas???

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Posted at:
www.GroupSrv.com
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Curious. If you do a "view source" do see the tag for the button? Maybe it is
malformed HTML. If it is a "server" control it has to have its "form" tag...

What about the setting in the project/page for the "down/up level browser
support" stuff?

Shootin-in-the-dark...
 
It's just a simple Windows app and the disappearing button is just a
typical 3-dot button so that the user can select a directory.

*-----------------------*
Posted at:
www.GroupSrv.com
*-----------------------*
 
I'm going to guess...

If you have a virus checker running when you install the framework for the
first time, sometimes the controls in the framework cannot register
properly, which makes them misbehave. I've heard of folks who start their
apps on one customer's machine, and no buttons at all are visible on the
form, or other control anomalies. Can you have these customers download the
framework from MS, but then, before they reinstall it, turn off their virus
checking software? Then, reinstall the framework. This may fix the
problem. (this is a guess... I am not certain that this will work.)

--- Nick
 
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