Disabled DHCP?

  • Thread starter Thread starter Tedium
  • Start date Start date
T

Tedium

My laptop connects to my work network and internet connection fine. It also
functions on wireless. However, I just got broadband installed at my house
and cannot connect.

I think my laptops believes it is connected to my work connection and tries
to access that, but of course it fails.

According to the agent and friends with the same supplier, there is no need
to install drivers, and the DHCP should set up the connection automatically.

My ipconfig/all looks like this -

2217376351_eb55335f73.jpg


Questions/suggestions much appreciated.
 
how are you connected to your broadband modem? which modem? if you
are using a router, which one?

please post the TEXT output of ipconfig /all
http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

My laptop connects to my work network and internet connection fine. It also
functions on wireless. However, I just got broadband installed at my house
and cannot connect.

I think my laptops believes it is connected to my work connection and tries
to access that, but of course it fails.

According to the agent and friends with the same supplier, there is no need
to install drivers, and the DHCP should set up the connection automatically.

My ipconfig/all looks like this -

2217376351_eb55335f73.jpg


Questions/suggestions much appreciated.
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
I am using a LAN cable to connect to a Trio G-3 modem.

My ipconfig/all is;

C:\Users\Tom>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Toms_PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
Adapter
Physical Address. . . . . . . . . : 00-19-7D-6A-E2-19
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Work:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-16-D3-51-82-41
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8cb6:9071:ab28:5993%8(Preferred)
IPv4 Address. . . . . . . . . . . : 172.16.240.66(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.16.240.254
DNS Servers . . . . . . . . . . . : 192.168.100.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{9D8B0AC0-8963-4E3F-9140-0EF043F57
CAD}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
4FE}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:172.16.240.66%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.100.254
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Thanks in advance.



Barb Bowman said:
how are you connected to your broadband modem? which modem? if you
are using a router, which one?

please post the TEXT output of ipconfig /all
http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

My laptop connects to my work network and internet connection fine. It also
functions on wireless. However, I just got broadband installed at my house
and cannot connect.

I think my laptops believes it is connected to my work connection and tries
to access that, but of course it fails.

According to the agent and friends with the same supplier, there is no need
to install drivers, and the DHCP should set up the connection automatically.

My ipconfig/all looks like this -

2217376351_eb55335f73.jpg


Questions/suggestions much appreciated.
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
do you have a static IP at work? your system is configured to use
static IP 172.16.240.66. do you have an IT dept at work? they would
need to configure the static as the alternate config and set the
primary for DHCP. If you don't have an IT person, post another reply
if you need more assistance.

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-16-D3-51-82-41
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8cb6:9071:ab28:5993%8(Preferred)
IPv4 Address. . . . . . . . . . . : 172.16.240.66(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.16.240.254
DNS Servers . . . . . . . . . . . : 192.168.100.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Click to expand...
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
Well, I do have an IT guy but I'm living in Japan and I don't have the
technical Japanese required to really communicate with the guy. So if you
could walk me through the process of switching over, that would be fantastic.

Thanks,

Tom
 
1. type in

ncpa.cpl

1. in the start box and press enter

2. Right click your network connection and click Properties

3. From the list of network components, select TCP/IPv4 and click
the Properties button.

4. Print out and write down the settings

5. click the advanced tab and write down/print out any settings
there, check the DNS and WINS settings and do the same.

6. Now go back to the first general tab and change both settings to
obtain automatically


7. From that same window select the Alternate Configuration tab.

8. Select User Configured

9. Now enter all the settings you saved/printed

it will take a little longer to connect to the static at work, but
this should work


Well, I do have an IT guy but I'm living in Japan and I don't have the
technical Japanese required to really communicate with the guy. So if you
could walk me through the process of switching over, that would be fantastic.

Thanks,

Tom
Click to expand...
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
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