Disabled delete function

  • Thread starter Thread starter Steve
  • Start date Start date
S

Steve

Has anyone experienced an inability to delete emails
lately. Starting about a week ago a few emails would not
delete either with the delete key or using the menu. The
only thing I could do to clean out the inbox was move the
email to the draft floder. A day or two later I was then
able to delete the emails. This problem has progeessed
to the point that I can no longer delete any emails from
my inbox. Any suggestions?????????????
 
Try this first. If it doesn't solve it, move any mail you want to
save out of the Inbox to a folder you create and repeat the procedure
for the Inbox.

Tools>Options>Maintenance>Store folder will reveal the location
of your Outlook Express files. Press the Tab key to highlight the
folder location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will
put the location in the box - Click OK and you'll see the OE files.
Otherwise, write the location down and navigate to it in Windows
Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under Start>Control Panel>Folder
Options>View.

With OE closed, find the DBX file for the folder in
question {Deleted Items.dbx} and delete it. A new one will be
created
automatically when you open OE.

Do not archive mail on default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

File>Work Offline (or double click Working Online in the Status Bar).
File>Folder>Compact all folders.

In Tools>Options>Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.
 
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