disabled buttons

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I noticed this problem in my Yahoo Mail account, initially. Scripted buttons
such as the Delete and Reply buttons no longer work when I'm in IE; no such
problems when using Firefox. I now see the same problem at other websites;
standard hyperlinks work ok, but no go on things like download or search
buttons. I'm up-to-date on security and service packs. Any ideas what could
have done this and how to fix it? It seems to be getting worse.
 
Hi,
Sounds like a Javascript problem.

Try these steps:
Go to Internet Options> Security> Internet Zone, set it to Default.

Clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Important...
Check any third-party security programs, ad-blockers, toolbars, etc. to see
if one of them is blocking scripts, scripting, active content. Norton
Internet Security and a number of other programs can be configured to block
scripts.

Try these two commands from Start> Run
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Reinstall the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download of Windows Script 5.6

Re-registering the DLLs listed in this article may help:
281679 - You Cannot Open New Internet Explorer Window or Nothing Happens
After You Click a Link: http://support.microsoft.com/?kbid=281679

Hope this helps,
Don
[MS MVP- IE]
 
Hi Don,

Thanks for the suggestions; I also thought it might be a javascript problem.
I tried the fixes but, unfortunately, the problems persisted.

I ended up installing an old version of IE6(w/o security updates) from my IE
folder, and everything seems to be working ok. I'll install the updates
one-by-one, and check after each update to insure that IE is working. I
understand there were some problems with the most recent update, so I'll be
on the lookout for any changes after I install it. If the newest update does
create the same problems I'll uninstall it, if possible.

Thanks again,
JB

Don Varnau said:
Hi,
Sounds like a Javascript problem.

Try these steps:
Go to Internet Options> Security> Internet Zone, set it to Default.

Clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Important...
Check any third-party security programs, ad-blockers, toolbars, etc. to see
if one of them is blocking scripts, scripting, active content. Norton
Internet Security and a number of other programs can be configured to block
scripts.

Try these two commands from Start> Run
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Reinstall the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download of Windows Script 5.6

Re-registering the DLLs listed in this article may help:
281679 - You Cannot Open New Internet Explorer Window or Nothing Happens
After You Click a Link: http://support.microsoft.com/?kbid=281679

Hope this helps,
Don
[MS MVP- IE]


jbcruzer said:
I noticed this problem in my Yahoo Mail account, initially. Scripted buttons
such as the Delete and Reply buttons no longer work when I'm in IE; no such
problems when using Firefox. I now see the same problem at other websites;
standard hyperlinks work ok, but no go on things like download or search
buttons. I'm up-to-date on security and service packs. Any ideas what could
have done this and how to fix it? It seems to be getting worse.
Click to expand...
Click to expand...
 
jbcruzer said:
I ended up installing an old version of IE6(w/o security updates) from my IE
folder, and everything seems to be working ok. I'll install the updates
one-by-one, and check after each update to insure that IE is working. I
understand there were some problems with the most recent update, so I'll be
on the lookout for any changes after I install it. If the newest update does
create the same problems I'll uninstall it, if possible.

Thanks again,
JB
Click to expand...

-----------------------------------

JB, we've run into a similar problem... certain buttons or graphics not
displaying while the IE browser (6.0) says "xx items remaining".

Did you find a patch or resolution to your issue?

Thanks!!
 
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