DirectX issues

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  • Start date Start date
G

Guest

I cannot start the Windows DVD maker and Movie maker in Vista. I get the
message that the video card does not support DirectX. Dxdiag both in Win XP
SP2 and Vista report no problems.

Extract of Dxdiag report in Win XP SP2 is as below:-

------------------
System Information
------------------
Time of this report: 10/15/2006, 10:49:59
Machine name: HOME-GV9EH6ORS1
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack
2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D865GBF_
BIOS: BIOS Date: 03/07/05 16:05:05 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 494MB RAM
Page File: 338MB used, 818MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests
were successful. Direct3D 7 test results: All tests were successful. Direct3D
8 test results: All tests were successful. Direct3D 9 test results: All tests
were successful.
Sound Tab 1: The file smwdm.sys is not digitally signed, which means
that it has not been tested by Microsoft's Windows Hardware Quality Labs
(WHQL). You may be able to get a WHQL logo'd driver from the hardware
manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

The Extract of Dxdiag report in Vista is as below:

------------------
System Information
------------------
Time of this report: 10/15/2006, 11:07:28
Machine name: MYHOMEPC
Operating System: Windows Vistaâ„¢ Ultimate (6.0, Build 5600)
(5600.vista_rc1.060829-2230)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D865GBF_
BIOS: BIOS Date: 03/07/05 16:05:05 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 processor (2
CPUs), ~3.0GHz
Memory: 494MB RAM
Page File: 575MB used, 916MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.5600.16384 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

Can someone help me as to where the problem lies. As u can make out I have
an intel 865GBF motherboard and i'm using the onboard video controller

Rajesh
 
Hi,

The onboard video likely does not support DX9, and may not be supported at
all in Vista. Fortunately for you, this particular board also has an AGP
slot so you can at least add a Vista-compatible video card. If you do, you
will likely need to disable the on-board video in the system BIOS or by
means of a jumper on the motherboard.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
Dear Rick Rogers,

thanks for your response.

I would like to draw your attention to the below extract of the Win XP
Dxdiag report as posted earlier

DirectX Version: DirectX 9.0c (4.09.0000.0904)

Display Tab 1: No problems found. DirectDraw test results: All tests
were successful. Direct3D 7 test results: All tests were successful.
Direct3D 8 test results: All tests were successful.
Direct3D 9 test results: All tests were successful.

Does your suggestion still hold in the light of the above.

Regards

Rajesh
 
To support DX9 under Vista requires a different driver set than in XP, and
this is where it falls down.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
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